1670 comments found.
hi, i am interesting your theme. before purchaing i need to know how your backend works with reservation. can you explain
Hi,
First of all, Thanks for your interest 
You can see how it works here : https://www.youtube.com/playlist?list=PLNIFTA4Bjp3vqdtzLxM41mvQ5gW-4yn8L
ok cool,
I need to know how to see booking list and information in backend. how it’s process? is there any option to see booking list and how it is appearing from backend
You can see in this video : https://www.youtube.com/watch?v=wpCM0tYG1MI&list=PLNIFTA4Bjp3vqdtzLxM41mvQ5gW-4yn8L&index=3 (from 2:02)
Hello Team, just updated to 5.5.1 and the site broke up. Could you please share any news
After you updated the theme and still have issues, please make sure to follow this.
1. Make sure that you clear browser cache or test with another browser and see if the problem fixed or not.
2. Try to deactivate other plugins (except GoodLayers plugins). See if it’s fixed or not.
3. Go to theme options and click on ‘Save Changes’ button.
My theme is up to date (I believe) and the room previews / galleries have vanished. https://casitatropical.com/room/queen-efficiency-apartment/. Also, I’m having an impossible time getting my SSL to work.
Hello,
- You are using v4.0.3:
https://casitatropical.com/wp-content/themes/hotelmaster/style.css?ver=5.5.1
The latest version is 4.1.0:
https://support.goodlayers.com/document/changelog-hotelmaster/
Updating the theme should fix the galleries issue: https://goodlayers.ticksy.com//article/1893
- I don’t see any issue with SSL: https://i.imgur.com/INnRHhY.png Is this issue happening on any particular page?
Hello, i renew my support from Hotel Master, i go to https://goodlayers.ticksy.com/submit/ try Submit a Ticket, but in the lisst of Category ou Product the Hotel Master dont appers
Hi,
Can you please check again? It should start with ‘[Verified] Hotel Master….’. I can ensure that it’s in that list
hum… ok, find
Presale question: Is it possible to have one booking calendar on 3 home pages? Web will have 3 languages … we dont want to have 3 sigle booking caledars working separately, just one for all languages. Tnx
Hello,
Yes, you can get that using a plugin like WPML or Polylang. Calendars from all languages will be synced with each other.
Hello,
How are you ?
We have a site using an old theme ( http://hivancouvercentre.com/ ), we would like to start a new one using your theme but we have some questions:
Demo site: https://demo.goodlayers.com/hotelmaster/
1 – As you can see current site does not offer booking system – Can we deactivate the booking system ? 2 – On the the top right side, we have a button called “reservation”, which send the user to an external website. Can we add a button on this location? Would you help us to insert this button?
The rest is all fine.
Thanks a lot, Renato Goldoni
Hello,
Thank you for your interest
1. Yes, it is possible to disable the booking system in our theme.
2. Yes, we can help you add a button similar to your old theme.
Regards.
Ok good thanks!
We are getting this error message: https://snipboard.io/vJ5jPt.jpg , how can we install the plugin ?
These errors might be shown if the plugins install process didn’t complete properly. You can fix that following these instructions:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-destination-folder-already-exists-error-in-wordpress/Feel free to open a ticket with the login data if you want us to help with this: http://support.goodlayers.com/
We are done with the site, can you help the item 2 as described on message of 19 days ago ? It is the only last thing missing in our site. How can we do to create the button ? And address on the top right side instead of social icons. Thanks!
Hi,
Could you post your site URL and so we can help create the button? Also include the name of the link that you want to change to a button.
We provide an option to add an address in the top left section, would you like to move that to the right side? You can do that using this custom CSS:
.top-navigation-left {
float: right;
}
We can help better if you post your site URL so we can see your current setup.
Perfect,
Here it goest our current site: http://hivancouvercentre.com/
And with the new layout: http://k5c.f44.myftpupload.com/
What we need:
1 – Include the green reservation button besides menu bar 2 – Inlcude the reviews link on the top left bar 3 – Adjust our logo to have a better quality on mobile
How can we do that ?
Thanks! Renato
Thanks.
1. Could you add the “Reservation” link after the ‘Dining’ link in the menu? I need to check the menu id to change its look.
2. You can add that link in the Theme Options Panel > Overall Elements > Top bar > Top bar left text option. Use the HTML tag to add links here.
3. You should upload a larger logo for mobile/retina displays. Then, use the Logo Width option in Theme Options Panel > Overall Elements > Header – logo section to reduce its size for desktop version.
1 – and how can you do that? What do you need? 2 – But we did it, remember you sent us the code to change to the left? This is on the left now. We would like ato add “reviews” on the right. 3 – ok thanks!
1. Just adding the reservation link in the menu will be fine. I will be able to see its id once you add it to the menu.
2. Sorry, I forgot about that. The right side is reserved for social icons. You will need to add your link in the header.php file at line #77: https://i.imgur.com/w0afysz.png
Edit the header.php file in a child theme to avoid losing this change on a theme update.
Btw, You can open a ticket on our support forum for better/faster response: http://support.goodlayers.com/
Invalid slider ID or alias error when I installed demo. can you help me please?
Hi,
Can you make sure that the slider is already created? then go to Master slider item setting, choose the slider and save the page again.
Let me know if still doesn’t work.
hi, is it possible to synchronize the booking system with the booking.com calendar?
Hi,
Yes, you can read for more detail here : https://demo.goodlayers.com/document/hotelmaster/ (Hotel System > iCal section)
Thanks for your interest by the way
- Oh I’m not sure if this works with booking.com or not. You have to check if Booking.com has iCal for syncing or not.
how block date on specific branch / i got 3 branch i want to block date on selected branch and room only
Hello,
You can block individual rooms in the room options section: https://i.imgur.com/DLo5wQA.png
Sorry, it is not possible to block a branch.
Hello I love your Theme. What I need to know if an additional payment gateway can be integrated. Thank you!
Hi,
Really sorry, our theme support only Paypal, Paymill, Authorised.net and Stripe. 
To integrate other payment options, you have to hire a coder to do this. It’s pretty big work.
Thanks for your interest by the way
Thanks, my question is if the payment system is through woocommerce. I have a plugin that connects with other payment methods and is compatible with woocommerce. Thank you!
Sorry, that’s not possible. You can’t use woocommerce plugins to add additional payment gateways to our hotel plugin.
