1023 comments found.
Hello,
I get a fatal error after updating to v 4.2.9.
Please help.
Thanks,
Hi,
Please go to the Sailing forum: https://thimpress.com/forums/forum/sailing/ and create your topic. Our support team will check and then fix that for you. If you still do not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Thanks & Regards,
ThimPress – Customer Service
Pre order questions
1. Can customers add reviews for each room?
2. Can we customize and add Room Amenities in room pages?
3. Can I add custom booking in though the website and on that date this particular room should not available that date on the website ?
4. Can I add a sale for rooms? Example- 10% percentage sale and deduct from price
5. Woocommerce accept and connect our payment getways for all payments?
6. If I need to get 30% from the full payment when the booking room, can I get?? It means I need to get advance payament when booking. Partial Payments accept from this? ex: when chckout page customer can select full payment option & 30% payment option.
7. Can I select available dates for particular rooms?
8. can we cutomized from Elementer?
9. can I change room photo style. like slider
Hi,
Except for number 9, you can do all the rest with our theme.
Hi, I have uploaded the theme but when it goes to import demo it doesnt do it, just keepings saying its importing. Any ideas how to fix this?
Hi,
Please go to the Sailing forum: https://thimpress.com/forums/forum/sailing/ and create your topic. Our support team will check and then fix that for you. If you still do not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Thanks & Regards,
ThimPress – Customer Service
Hi there! I got a fatal error after updating to the latest version. Where can I find the previous version to download and rollback? Thanks!
Hi,
Since your support license has expired, please renew it for the best support. As for this issue, please send information to email support@thimpress.com, we will assist you.
Hello, i have a pre sale question. About the Sync with Booking, Airbnb… How it works? Have in mind that i’m new in the market, actually i’m a investidor in B&B and Hostels Market.
Hi,
Sorry, but we have not had that feature yet. Thank you for your question.
fa fa-cutlery don´t work
Hi,
Can you send me your website URL? I will check this.
Hi,
Please add the following CSS to Appearance / Customize / Additional CSS:
i.fa.fa-cutlery { font-family: ‘FontAwesome’ !important; }
Hi, don´t work Also facebook and twitter and instagram don´t work
Hallo, i have fix it, thanks
Hi, i would like to hide room prices as i use a request booking form. How is that possible?
Hi,
Unfortunately, we have not had that feature yet. Thank you for your question.
Hello, ThimPress. How are you guys?
I have some pre-sales questions. I have looked at the description of your plugin, but I’m not sure if it fits to our scenario here. Could you help me, please? These are very specific to our situation, so don’t worry if your plugin doesn’t cover everything.
Situation: I have a project that receives people only when we have events. It is a project that has 3 hostels of different sizes and features. There are different kinds of events and, therefore, the price to visit and to sleep here are different according to each event. If someone wants to sleep here, they cannot sleep on varied dates. They will pay the price of the total event and enjoy all the perks of the event.
For example: There are 2 events in a given month. 1. The first event costs $100 to visit and $350 to sleep the 3 days of the event. 2. The second event costs $70 to visit and $600 to sleep the 7 days of the event.
We would like to know if it is possibile to do the following with your plugin:
1. Rent entire hostel, room or only beds: we have family and group options to rent not only the bed, but the entire room or the entire hostel for the event. Each with its own prices.
Something like this:
- Category: Hostel ($1500)
- Sub-category: Rooms ($1000)
—- Items: Beds ($350)
The person can rent just a bed for the duration of the event, they can rent the room for their family for the duration of the event or they can rent the entire hostel for their group for the duration of the event. They can always checkout early if they wish, but they can’t purchase fewer days than the event’s duration unless the event allow it.
For example: In an event of 10 days, you can stay 10 or 5 sequential days. There would be two options when deciding to rent the bed/room/hostel.
Something like this:
- Category: Hostel (10 days – $1500; 5 days – $900)
- Sub-category: Rooms (10 days – $1000; 5 days – $600)
—- Items: Beds (10 days – $350; 5 days – $250)
2. Sell participation tickets for those who will be here to visit. Somebody can buy the pass for only one day (whichever day they wish to participate). Possible to buy multiple passes (for example, I can only visit the place on monday, wednesday and friday).
3. Option to add items they consume here (like books, soda, etc). Point of sale, for example. Items tied to the person’s expense history.
4. Possibility to only allow purchase of fixed dates of the event like in a plan option. For example, if the event is for 3 days, somebody can’t rent a room for only 1 day. They can only buy the full plan of 3 days for X price. There can be multiple plans like standard and VIP. All options for the 3 days, but with greater or fewer perks.
5. Allow people to manage their bookings and payments.
I understand these are very specific and the plugin may not cover every aspect. If you could just inform me what can e done, I’d be very grateful. Thank you ahead of time for your time and work.
Hi,
1. You can do this.
2,4,5. Sorry, but we have not had that feature yet. Thank you for your question.
3. Yes, you can use the Woocommerce plugin to do this.
Hello, is it possible to change the text of the register button at single room(post) page?
Hi,
Yes, you can use the Loco Translate plugin to do this.
Hello, i have question.
your select box on right Top (multi language select) it’s working or not ? because i want to use this multiple language on my website
Hi,
To create a multilingual website you need to use the WPML plugin, our theme does not have multilingual functionality on its own.
Hi, I’m interested to buy your theme but i’ve tested you used free plugins which is not working…
I’ve used https://wordpress.org/plugins/wp-hotel-booking/ with https://wordpress.org/plugins/wp-hotel-booking-woocommerce/
When checkout woocommerce payment method is not working, only COD is working…. error message (‘Error processing checkout. Please try again.’)
This message received on console, there is no cart empty.
<!- HB_AJAX_START ->{result cart is empty.”}<!- HB_AJAX_END ->
I’ve tried using “Twenty Sixteen” theme and other several also. Is this working in your premium theme? or are you selling premium version of wp-hotel-booking and wp-hotel-booking-woocommerce?
Hi,
This error may be coming from your setup. Please check Hotel Booking’s checkout and cart page settings, these two pages should not overlap with Woocommerce’s checkout and cart pages. As they are two completely separate systems.
Thanks & Regards,
ThimPress – Customer Service
Hello, i just buy your theme, but when i install and i visit my website, nothing appear
Hi,
Please go to the Sailing forum: https://thimpress.com/forums/forum/sailing/ and create your topic. Our support team will check and then fix that for you. If you still do not have an account, you can read more here to create an account: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Thanks & Regards,
ThimPress – Customer Service
Hello, I am interested in buying this theme but I would like to know if it can run without the booking system at all. We will add a link for our own booking system.
Thank you in advance.
Hi,
Yes, our theme still works properly even without using the Booking plugin.
Thanks & Regards,
ThimPress – Customer Service
Hi, i have 2 licences of your theme but in one of these i have a problem after all the updates.
When i try to book a room (any room) i insert future dates but i get back an error “You can’t choose a date in the past”.
How i can fix this?
Thanks a lot.
Hi,
Please create new a topic at the forum https://thimpress.com/forums/forum/sailing/ Our support team will check and guide you.
Thanks & Regards,
ThimPress – Customer Service
Hi! How could custom Rooms Archive titles be translated? (Customizing ▸ Hotel Booking ▸ Archive ▸ Hotel Booking Title & Sub Title)
Hi,
You can use the Loco Translate plugin to translate it.
Thanks & Regards,
ThimPress – Customer Service
Thank you for your reply!
I have set a custom title there “Our Rooms” but I cannot find it in any .po in Loco. Does any manual exist that describes the process in more detail?
Thank you.
If you purchased our theme, please create new a topic at the forum https://thimpress.com/forums/forum/sailing/ Our support team will check and guide you.
Hello If I have blocked a room for 25th February . Then ideally user cannot check in on 25th!that is correct . Now when I select the check in date as 24th , it doesn’t even allow me to select the check out date as 25th! Why? I just need to block check ins on 25th
Hi,
Oh, We know that, our developer will fix it on the next version, please wait for the update.
Thanks & Regards,
ThimPress – Customer Service
When will it be done ? any timeline? Its a very basic thing
We fixed, if possible can you test it for us before release. Very appreciate your help.
Sure. Let me know how to do that
Any update available
Hi,
We release the new version of the WP Hotel Booking plugin: https://downloads.wordpress.org/plugin/wp-hotel-booking.2.0.4.zip You can upgrade and check it. Note: Let’s create a backup for the website before changing anything.
Thanks
Hello. Still the same problem. I have blocked 26th feb! It is not allowing checkouts too on this date
Please send email to support@thimpress.com we will check for you.
Sent. Thanks
Hello, I have a problem with my website, I can’t complete the booking steps
La réponse n’est pas une réponse JSON valide.
Hi,
Please create a new topic at the forum https://thimpress.com/forums/forum/wp-hotel-booking/ for support better. Our support team will check and then answer for you.
Thanks & Regards,
ThimPress – Customer Service
Hi, How can I hide the pricing plans from each room? Thank you
So sorry, we don’t have the option to hide that but you can use this CSS code
.hb_single_room .hb_single_room_details .hb_single_room_tabs li:last-child{ display: none; }
Thanks & Regards,
ThimPress – Customer Service
How can I increase the width of homepage container?
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Sailing forum: https://thimpress.com/forums/forum/sailing/ and create your topic. We will check your issue.
Sincerely
Hi, I just purchased your theme. After I install, I have broken dashboard in my wordpress. See screenshot – https://i.imgur.com/ciojI9d.png Is it related to wordpress new updated to 6.0.1 or what? Help please
Hi,
Please create a new account on thimpress.com. You can read more here: https://thimpress.com/knowledge-base/how-to-create-an-account-on-thimpress/
Then go to the Sailing forum: https://thimpress.com/forums/forum/sailing/ and create your topic. We will check your issue.
Sincerely