105 comments found.
Hi,
Ive bought the theme, love it by the way!! However I cant seem to install the Hoverex Cryptocurrency demo as it is on your website. Ive also installed the child theme but that is not working either can you help me please?
Cheers
Hello,
Thank you for getting in touch with us!
Sure. Our support will handle this as soon as possible. Could you please provide the requested website details at https://support.themerex.net/ticket/86867 and get qualified help?
Thank you!
Can I exchange digital currency for foreign exchange information?
Hello,
We appreciate your interest in Hoverex!
With the plugins included, the theme allows you to show the list of all cryptocurrencies with their prices, graphs, tables, and exchange rates -https://hoverex-news-portal.themerex.net/home-3/ It sounds like a fantastic idea for future development, but we do not have exchange features available yet. To have them implemented extra plugins are required. Our Custom studio will be happy to help with it. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
Hello, I would like you to tell me how I can solve the problem that as soon as I upload the theme in wordpress after I activate it, the page is destroyed and it does not let me do anything else.
Hello,
Thank you for contacting us!
To investigate your issue additional information is required. Please provide your website details in the support ticket at https://themerex.net/support/ Our Tech Support team will assist you with the issue.
Thank you!
the time is 6 months mine expired I just want to validate now that I try to install the project in another new domain as soon as I upload the theme and activate it after this gives me error in wordpress not even let me go to the option to go to put my license and I want to validate if as I have the old version of the theme is the reason why I can not install it without taking me out of wordpress the point to all this is that I can not enter the support ticket you tell me because the time of care are up to 6 months and no longer covers my case
Hello,
We are glad that you have found a solution. You may renew the support service in your Themeforest account. Please use the following guide: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you!
Do you have the demo with WordPress block builder instead of WPBakery and Elementor?
Hello,
Thank you for your interest in our theme!
In case you mean Gutenberg, our theme is compatible with Gutenberg page builder. You can create new pages using this editor, though you can still use pre-built custom header and footer layouts. Unfortunately, we do not have the demo website created with Gutenberg.
Regards.
21 November 2022
Hi,
This is regarding your theme entitled “Hoverex” priced at $69
I seek to buy an NFT minting platform WordPress (only) theme.
Please note I am not interested in diverting my customers towards Opensea or any other site, as I want my customers to BUY DIRECTLY from my marketplace and keep the NFT on my marketplace or have the ability to transfer the NFT’s to their wallets. So before I consider buying your theme, I simply need some CLARIFICATIONS on the below questions please, so I know what your website is capable of doing, and what it is not, so I can then obtain and budget for the missing parts accordingly.
I do understand your theme may not have all the below features, which is fine, so I’m only seeking CLARIFICATIONS if your theme has the following, or not. Please do not get offended, its only a business clarification request:
Does your WordPress theme:
(1) have its own NFT minting capability and creates its own smart contracts??
(2) have its own NFT transfer capability?
(3) has Elementor or Elementor Pro included with the theme?
(4) Your updated version has Metamask and Binance wallet capability?
(5) Is compatible with ERC-721A ? And any other protocols?
(6) Works with the NFT Maker Plugin for WordPress?
(7) Uploads to IPFS?
(8.) Works with which Blockchain – Ethereum or Polygon or Cardano, EVM, or…?
(9) Whitelist included?
(10) Works with Binance smart chain BEP20 any any others?
(11) I am not interested in diverting my customers towards Opensea or any other site but does it automatically ALSO lists on Opensea or others?
Thanks for your attention, Sam
Hello Sam,
Thank you for your interest in our theme!
Elementor is available for Default Blog Skin only used to build “Home Elementor” page – https://hoverex.themerex.net/home-1-elementor/ Also, you can create new pages using Elementor. The PRO version of the plugin is not included in the package. The rest of the pages on our demo are built using WPBakery Page Builder.
What a great idea! To have all the features implemented in Hoverex additional plugins are required. In case some extra stylesheets are needed for full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/
Regards.
Hi, does it work with all the pages templates with only gutenberg? Without elementor?
Hello,
Thank you for your interest in our theme!
Our theme is compatible with Gutenberg page builder. You can create new pages using this editor, though you can still use pre-built custom header and footer layouts. All existing demo pages and layouts should be customized via Elementor or WPBakery page builder respectively.
Regards.
excellent
Thanks a lot!
Hello, are the pages continual scroll?
Hello,
Thank you for being so interested in our theme!
Absolutely! It is possible to enable “Infinite scroll” on the blog stream page – https://prnt.sc/eezi1vAeD6qZ
Regards.
Do you have a one-page demo?
Hello,
Thank you for your interest in our theme!
All the demo pages are available at http://hoverex.themerex.net/ You can easily combine all the blocks and elements of the template and create a one-page website you can imagine with the page builders.
Besides, once you purchase a theme you do get 6 months of support included and you are always welcome to submit a request at our help desk https://themerex.net/support/ where you will get assistance and guidance on any customization questions you might have.
Regards.
Hi,
I need to add to the website discord icon and I don’t have it.
I really need it! Please tell me how can I add it! I can’t find it in trx_addons_options
Thank
Hello,
Thank you for contacting us!
The theme allows you to extend the list of theme default icons using Fontello generator. Our Support Team has provided you with instructions on how to do it in the support ticket at https://support.themerex.net/ticket/70355
Regards.
Hi,please respond my ticket immediately.This is my ticket id #68729.Thank you for helping,have a good day.
Hello,
Thank you for contacting us! My apologies for the delay!
Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/68729
Regards.
Hi Support. Please respond to my support request ticket #68541. Thank you
Hello,
Your support ticket was responded. Thank you for providing additional information. Please expect a reply shortly. Our support will handle this as soon as possible.
Regards.
Hello, I have just purchased Hoverex but I am having trouble installing the theme on Elementor . The downloaded file was only 34MB . So I would appreciate it if you could give clear instructions on how to install this theme. Thank you. Great Theme Buy The Way
Hello,
Thank you for contacting us!
Your support ticket has been updated. Please review https://support.themerex.net/ticket/68416
Regards.
Hello, Please advise me on how to edit the social media icons on the Hoverex theme. I also need to know how to get a discord and MetaMask icon added to the theme. Thank you I would appreciate the help.
Hello,
The socials are modified in the admin panel: Appearance -> ThemeRex Addons -> Socials. Please review the screenshot: https://prnt.sc/26mtgpy
Our Tech support team will guide you on how to add icons. Just submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
hello, I purchased the Hoverex theme a few weeks ago. Installed with the theme was Wordpress Bakery page builder but it suddenly has dissapeared off the edit options so now i do not know where to get it working again. Please adise
Hello,
Thank you for choosing our theme!
To investigate your issue additional information is required. Could you please submit a ticket at https://support.themerex.net/ and give us a link and temp access to your site, so we could take a look? Our support will handle this as soon as possible.
Regards.
Hello. The menu has a problem and is broke with the installation of SSL certificate. Why? No idea. I tried to contact you from support but you say that license key is not good. However this is an original license from envato elements. So please fix this ASAP thank you.
Hello,
Thank you for contacting us!
To investigate your issue additional information is required since it is not replicated on our side.
According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and understand your need for assistance. To get more details on how to obtain support, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/
Regards.
Hi Admin, Please does this theme have a User Dashboard that allows users to see their Balance and Wallet Balance?
Can users make transfers and withdraw to their own Accounts?
Does the Admin have access to see the Balance of its users?
Can users buy vouchers?
PLEASE TREAT AS URGENT !!!!
Hello,
Thank you for your interest in our theme!
While it sounds like a fantastic idea for future development, we do not have such features available yet. To have them implemented extra plugins are required. Our Custom studio will be happy to help with it. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/
Regards.
I bought the theme, installed it on my wordpress site, added the purchase code but when I try to import demo with cws, it gives me the following error: “Error: Wrong Purchase Code.” I got the code from the text and pdf doc i downloaded from the theme… please help!
Hello,
Thank you for reaching out to us!
The demo data is imported in Appearance -> Install demo data. Let our Tech support team have a look at the issue. Please provide your purchase code in the support ticket at https://themerex.net/support/. Our Tech support team will be glad to assist you!
Regards
Great theme guys! Quick question, I have created a new menu and set this as “new_menu” and made this the default main menu. However, on some pages, i.e., “NFT Shop”, the menu is still showing the old menu. I am sure this is a setting for the specific page, but not sure how to locate this.
Also, when i am setting a page as “homepage”, the page layout is changing (stretched to page width), how do i prevent this from happening?
How do i hide title and breadcrumb
Hello,
Thank you for reaching out to us!
Please make sure that the new menu is chosen in the header layout selected for the page: https://prnt.sc/TgSR8yHtbDdz Post title and breadcrumbs are hidden there too: https://prnt.sc/I-woBGeeT-KJ
In case you still have any difficulties, please submit a support ticket at https://themerex.net/support/. Our Tech support team will be glad to assist you!
Regards
which images from demo are included? background images?
Hello,
Thank you for contacting us!
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We do not package them with the theme. However, we include their blurred/watermarked versions in the demo data import.
Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.
Regards.
Wow! Great work & wish you will be got higher sales on TF.
Hi, I every time I select to add a logo when I click save, it disappears, not sure why?
Also I tried submiting a ticket and it says “Sorry, this system isn’t ready for ticket submissions yet. Please come back later!” and when I sign in it just has an endless loading
I just tried to add logo through the customization section instead of the theme settings and that worked
Hello,
Sorry for delayed reply.
In case issue with theme options is still presented, please try again to submit a ticket at https://themerex.net/support/ – our team will be happy to help.
Thank you in advance.
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