321 comments found.
Function “Insert read more tag” doesnt word on theme? When I insert it, it does not show the read more link on post. Pls help me!
Hi there,
You’re posting from an account that hasn’t purchased this theme.
If you require theme support you will need to either purchase the theme or log into the account that already purchased the theme. Once you’ve done that, please open a support ticket at https://ghostpool.ticksy.com/
Hi there,
The Huber theme lets you display an affiliate name, price and a button which can link to a third party site. This can be added to each post to display a different set of affiliates. That’s it. If you’re looking for more you would need to use an affiliate plugin or another theme.
Hi, Just a quick question, I think I have mentioned it once before, the scores are not showing on the reviews like they used to, sometimes if i click on them they will appear afterwards, you will see see its missing, its almost as though it is sitting behind the image.
Hope you can help please.
In the first photo you will see it shows nothing.
In the second you will see that it shows one score where’s it is meant to be, its only because I clicked on it I think.
I have also messaged you separately.
https://www.dartsreviews.tv/wp-content/uploads/2023/09/IMG_7231-scaled.jpeg https://www.dartsreviews.tv/wp-content/uploads/2023/09/IMG_7232-scaled.jpegHi there,
I have responded to your email on this topic. 
Do you have a guideline document for vote up/votedown function? When I click on vote up or vote down, there is a notification ” you already voted!” but then nothing happen? I really need the detailed guideline about this!
Hi there,
If you’ve already voted it will display you’ve already voted and nothing will happen. This is the expected behaviour.
If you’re having an issue with your own copy of the theme you’re posting from an account that has not purchased the theme and are therefore not entitled to any support.
Sorry, but I have some questions about the theme before I decide to buy it. Pls help me to answer them:
1. If I voted on a post, it will display “you already voted!” and nothing will happen, this is the expected behavior. But can I manage or report votes of people from managing dashboard of wordpress?
2. On the homepage of theme, there are some topic likes “LATEST GAMES”, “TOP USER REVIEWS”, “FAVOURITE REVIEWS”, “MOST VIEWED REVIEWS”, “TOP NEWS”. Are they automatic show posts on these topics?
3. If above topics are automatic, are the posts based on vote count or review point of user?
4. Can I create my own topic based on my own calculator about vote count and review point?
1) No, it’s just a simple vote up or down a post. There are no options to manager or report these votes.
2) These are just examples using the Post elements. You can set the order of posts to latest, top user rated, top site rated, most viewed or display posts from specific categories.
3) When sorting posts by user rating it shows those with the highest average user rating. If two posts have the same rating it will the one with most votes that is shown first.
4) You can create your own sections and order posts by high or low rating but not by votes or specific ratings.
You may also want to check out my Magzine theme which has far more review features: https://themeforest.net/item/magzine-elementor-review-and-magazine-theme/33098719
Thank a lot for supporting me to make decision. One more question, pls help me to answer: When I read a post, I see the number of views and likes. How is it counted? 1. About number of views: can it count users or just count time of refresh the page? 2. Number of likes: Is it same to number of “vote up”? Because I didnt see the like button in the post.
1) Views are tracked by the WordPress Popular Posts plugin. This is a free plugin that is not part of the theme: https://en-gb.wordpress.org/plugins/wordpress-popular-posts/
2) Yes Likes counts the number of up votes.
I try to up vote this post: https://huber.ghostpool.com/demo-news/new-releases-injustice-2-farpoint-surge/
But when I refresh the web, the likes count doesnt change even when I try to use my phone to vote up. Now it has 21 likes.
1) I think it takes time to update likes count. I want to know how long it takes to update like count? 2) Is there any way to update likes count immediately right after do vote up?
The up/down vote count updates immediately. My site caching prevents the new vote from showing when refreshing if the user if logged out.
1) it means that The up/down vote count only when user login in and doesnt count when users log out website? 2) when user vote up/down, does it count +1 on vote button? 3) Does vote up/down button sum the total vote up/down? Many thanks!
1) It counts in both cases. The cache takes time to clear for logged out users so it takes a while to show the updated vote when refreshing.
2) Yes it does.
3) No.
Many thanks! One more question: How does the theme make sure that one user can only vote one time on one post?
If the user is logged in the vote is saved to their account so it knows if they’ve voted. If the user is logged out it is saved in their local browser data. Users can delete this if they know how. You can restrict voting to logged in users only for a more secure voting system.
Hi
I hope you can help….. The user scores are not showing on a mobile version on many categories like they always have done in the past.
I have attached a screenshot t show you what you mean….
https://www.dartsreviews.tv/wp-content/uploads/2023/03/64D0F3B5-7000-4536-8DE2-3827214F0A15.pngThanks as always, one of the best themes on the market,,, such a shame you didn’t carry on developing it as it was very unique with awesome options.
Hi there,
If you’re reporting a theme issue or bug and don’t have an active support license please email me at https://themeforest.net/user/ghostpool#contact with your WordPress URL and admin login details and I’ll take a closer look.
I saw that the theme is not compatible with Elementor plugin. Would it be possible for you to customize the theme to make this compatibility?
Hi there,
Yes I can do this as custom work. If you want to discuss this further you can email me at https://themeforest.net/user/ghostpool#contact
I need a hotels review website, wish is the best option for me
Hi there,
With this theme you can review any type of content you want.
can i test de admin panel first before buy it?
There is no ability to test the admin panel before purchase unfortunately.
Hi. I can’t use support anymore cause it has expired, but latest update messed up with galleries. They were working perfectly, but now they just pile up the images.
https://ngplus.com.br/games/grand-theft-auto-v/ – here’s an example.Hi there,
The most recent update just provided an update to the latest version of WPBakery Page Builder. Nothing in the theme was changed, so it’s unlikely to be a theme update issue.
Since you’re reporting an issue and don’t have an active support license please email me at https://themeforest.net/user/ghostpool#contact with your WordPress URL and admin login details and I’ll take a closer look.
I sent you an email. Thanks.
Ability to change post and page author on post edit disappeared after last update.
Hi there,
The last update just updated the WPBakery Page Builder plugin, that’s it. No other changes were made.
In order to see if this is a theme issue switch themes. If the issue still occurs we know it’s not theme related.
If it is theme related since you don’t have an active support license please email me at https://themeforest.net/user/ghostpool#contact with your WordPress URL and admin login details and I’ll take a closer look.
Can you reply to my support ticket. Thank you.
Hi there,
Please allow 24 hours for a reply Monday to Friday. 
Yes, but it was Friday.
And thank you for refunding the other Theme!
But it hadn’t been 24 hours.
I’ve now resolved your issue, please check your ticket. 
Can this be setup to allow any registered site user to post a review without being an admin?
Hi there,
Yes absolutely.
You can create a submission form for registered users to post reviews from the frontend without being an admin. You can see an example here: https://huber.ghostpool.com/my-posts/?post_submission=1&hub_id=405&_wpnonce=08b9c625a6
Loving your theme and features. I could do with some help trying to achieve something though.
Is there a way that I can have a Page/Post that displays a Grid/List of “Developed By” tags?
So, for example https://huber.ghostpool.com/developed-by/ and on that page is a grid/list containing BioWare, Activision, Bandai? I could just do with a page like this, rather than having to remember to add new developers manually.
Hi there,
It’s certainly possible but would require customisation. If you’re interested in a quote please email me at https://themeforest.net/user/ghostpool#contact 
pls this templates work in wordpress 5.9.3 ? thank you
Hi there,
Yes the theme is fully compatible with WordPress 5.9.3. 
I think all Your themes are great, i really do, great work.
But without doubt, Huber is the best, it is so powerful, it allows you to add really detailed reviews with scores, where to buy hubs, its fantastic and different to anything else on Themeforest.
Magazine don’t do all the cool stuff that Huber does.
Also Huber works a dream converting it to an app on App Store and google play.
Are there any Huber theme updates coming soon please as I think WP Bakery is out of date and needs updating.
Without Huber my business and app would fall to bits.
Keep up the great word
Hi there,
Thanks for the comments I really appreciate it.
Huber will continue to receive essential updates and bug fixes. This will include the latest version of WPBakery. This update will be out shortly. 
Amazing as always.
It is just so brilliant, I have over 30 themes I have used, Arvada, Porto, VideoPro, ListingPro
Yours is up there with the best as so unique, such a shame you didn’t pursue such an awesome theme, but I understand your reasons.
One other thing, I have been meaning to ask this for a good few months, for some reason x amount of months ago after an update the follow button button went from the left hand side to the right, we built all our images around it on the right hand site for mobile phone ect.
Is there anyway moving it back to the right hand side again?
I have attached screenshot to show you what I mean.
https://www.dartsreviews.tv/wp-content/uploads/2022/05/1DDBA54E-1304-4AFF-A546-2451C353D5CD-scaled.jpegHi there,
WooCommerce CSS is interferring with the button CSS. I’ll take a look at addressing this in the next update.
Hi! First of all, great theme.
I’ve run into a weird problem and I don’t know what I did. Whenever creating a new page that is not a hub, even if it’s empty or filled with content using the page builder, it shows posts from the blog. Setting a page as the homepage from WP settings and it shows as it should, but as soon as it’s a page that is not tied to anything it shows blog posts no matter what.
Any ideas?
Hi there,
If you’re reporting a theme issue or bug and don’t have an active support license please email me at https://themeforest.net/user/ghostpool#contact with your WordPress URL and admin login details and I’ll take a closer look.
Which theme is better as a review site…Huber or Magazine?
I’m asking because it seems that Magazine is better overall, but its cheaper, which is odd.
But the design in Huber is better. The way the ratings are displayed on the posts in the home page are better looking than on Magazine.
So Which is actually the better theme?
Hi there, Magzine is the better theme. Magzine has all the features of Huber and more. Huber is priced so high to deter new customers from buying it, but it’s still for sale so I can provide updates for previous customers.
Is there a way I can buy this theme for less? 200 dollars is too much!
Hi there,
You cannot purchase the theme for less, however I’ll post what is written at the top of the Huber item page.
WHY IS THIS THEME PRICED SO HIGH? This is to reduce the number of new customers and cover the costs of continuing development for existing customers. The theme will only receive bug fixes and essential feature updates. Unfortunately Envato does not offer the ability to charge for updates or for a subscription to the theme, which would be better ways of charging customers for continued development.
THERE’S A CHEAPER ALTERNATIVE! If you’re looking for the same features at a cheaper price then check out Magzine – and it comes with many similar review demos!
Magzine Theme: https://themeforest.net/item/magzine-elementor-review-and-magazine-theme/33098719
Light Review Gaming demo: https://magzine.ghostpool.com/light-gaming-review/Hi
My wp bakery is not working correctly, it says there is an update to do, how are we able to update this, or do we need to wait for you to update the theme please?
Hi there,
The latest version of Huber comes with the latest version of WPBakery. You need to update the theme to install the update as explained in the documentation here: https://ghostpool.com/help/huber/help.html#52
Hey @Ghostpool. I have the Huber theme up and running, i paid for the pro install… However i cant get it to save any changes. I cant post anything, i cant upload any images. Nothing saves. Ive cleared my browser cache multiple times, and even tried going from chrome to firefox and nothing changes. Im not sure its even the themes fault it might be wordpress or maybe a browser extension, but i even turned all of those off and got no change. The guy that did the pro install for me was able to upload images to the media library fine. but i cant.
Hi there,
I’m not sure what a pro install is, as this is not a service I offer, but it sounds like something they should resolve for you as part of the service you paid for.
However I could certainly help with installation issues you’re having. The ThemeForest comments area is only for pre-sale questions, so please open a support ticket at https://ghostpool.ticksy.com and provide admin login details and I’ll take a look. 
Thanks.
Hi! I have been waiting for your new Magazine theme to become available. However, I am wondering what the main advantages of the new theme will be over Huber theme? Also, how customizable is the search feature in Huber? Is it on par with the feature in Gauge? Thanks!
Hi there,
Magzine will have tons more customisability so you can completely change the layout easily with the drag and drop Elementor page builder. There’s also far more powerful filtering options and review features.
Huber has more search features than Gauge. It allows the user to filter search results by template type e.g. hub, reviews, user reviews etc. you can also only return results from some or all of these templates.