Discussion on Humanum - Human Rights WordPress Theme

Discussion on Humanum - Human Rights WordPress Theme

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21 comments found.

Rilkc

Rilkc Purchased

I think my support has expired, and the theme is outstanding but I have never gotten the TWITTER plugin for the sidebar to work. Are you sure it works?

Hello,

Thank you for contacting us!

Sure. It works properly – https://prnt.sc/PHqKYYUE5zbr Please check http://human-rights.themerex.net/all-posts/ This ThemeREX Twitter widget shows the latest tweets from the Twitter account. For more information, please follow http://human-rights.themerex.net/doc/#customizer_settings_widgets

In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Themerex Portfolio Website

Please let me know if it is compatible with Wordpress 6.0 and safe to upgrade core.

Hello,

We are still testing Wordpress 6.0 version with our themes. So far, no issues were found. So feel free to upgrade the core. In case you come across any diffigulties, our Tech support team will be glad to assist you at https://themerex.net/support

Regards



Support Themerex Portfolio Website

Hi, Nice theme and am enjoying the flow so far. A quick question though. I got WP Fluent form builder premium and your theme is kind of overriding my fluent forms submit button color settings. Is there a way I can allow fluent forms settings to override theme settings with respect to form submission buttons? Thanks.

Hello, Please how do I change the social links on the face image Homepage 1…The social handles appearing on top of the slider revolution. I have done that in the theme dashboard but did not work. Thanks

Also how do I reduce the font size on the hamburger menu for homepage 1

Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/.

Thank you!



Support Themerex Portfolio Website

Hi, the latest Elementor update broke the site due to a conflict with Humanum. I’ve rolled back it’s fine, but when will you fix the issue so I can update elementor?

Hello,

Thank you for contacting us!

Our Tech support team will gladly offer you a quick fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal. This fix will be included in the future updates.

Regards.



Support Themerex Portfolio Website

I can’t add new or edit existing pages and posts with Gutenberg while running on WordPress 5.9.2, I get a blank page. Also, after updating to Elementor 3.6.1, the website crashes because of an incompatibility with TRX Addons plugin. You should look into these issues as soon as possible. Thank you in advance.

Hello,

Thank you for contacting us!

Our Tech support team will gladly offer you a quick fix. Please submit “Presales Question” ticket at https://themerex.net/support/ providing theme purchase code in the message body. It doesn’t require support renewal. This fix will be included in the future updates.

Regards.



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tbaynat

tbaynat Purchased

I have a pre-sales question: can the background colour in the banner under the area where the logo and the buttons are in http://human-rights.themerex.net/home-2/ be changed to another colour, like blue?

Hello,

We appreciate your interest in our theme!

Sure, header is fully customizable, you may change background color for that area.

Thank you.



Support Themerex Portfolio Website

Two of the plugins can’t be updated.

Hello,

Thank you for contacting us!

Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date. Please review this guide: http://human-rights.themerex.net/doc/#installation_theme_update

In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance. If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.

Regards.

Support Themerex Portfolio Website

Thanks for the reply, thats a good sign as some authors who do not even reply to comment they never provide support after purchase neither based on my experience.

I noticed in the demo that you have a YouTube channel, would be great if you create a video tutorial and show how to install the demo and how the demo page looks in the elementor pro editor page. This way if someone is like me and St Thomas who believes on what they see, then we are assured that it is an easy edit and do not require paying $400 to web designer to customize it. What I was asked to customized last theme that I bought here Revolution, after author refuse to reply or support.

Basically I just want to make sure of two things:

1- i dont get this error in WP when i try to install “The theme is missing the style. css stylesheet” 2- In my elementor edit I can do front end edit exactly as the demo looks like.

Hello,

Thanks for reaching out to us!

You are right. The installation process is pretty the same. In case you have additional questions or experience any difficulties, just submit a support ticket at https://themerex.net/support/. Our support team will be glad to provide qualified assistance.

If you mean the featured image for the Services widget on the homepage, please review the detailed instructions on how to edit it in the theme documentation file at http://human-rights.themerex.net/doc/#shortcodes_settings_services

We will be glad to create a test installation for you so you could access the backend and test Humanum theme. In order to proceed, please submit a ticket to “Pre-sales Question” category at https://themerex.net/support/ Thank you!

Regards.



Support Themerex Portfolio Website

i cant submit a ticket for a test installation because I dont have the product key

Could you please use the option “Presales Question” at https://themerex.net/support/https://prnt.sc/24rrl4t ? It does not require purchase code verification.

Thank you.



Support Themerex Portfolio Website

Hi, i have purchased 3 themes and each time it has been specified that is compatible with elementor but then they weren’t it was Wpbakery or some other and my Elementor Pro was useless. two questions: 1- what builder this theme is compatible? second and most important I am looking for theme that promo i can migrate demo easily without headaches second I want to get what I see. like this example https://www.loom.com/share/581e62efff5c45069a738cb036d24e61 the page in the view and demo with editing page are totally different and I want to see in my editing page the very same exact stuff that are in the demo so all I have to do is to delete or replace the content and maintain the fx and configuration as it is in the demo. I dont believe such a thing is doable, at least not on my experience. so before I spend another $60 and stuck with another uneditable theme can you please advise on these matters. thanks

Hello,

Thank you for your interest in our theme!

Humanum is a great choice! It is built with Elementor free version. But the template is compatible with Elementor Pro as well. Please feel free to use it for theme customization.

Our theme includes a simple One-click demo data installation, which allows your site to look exactly as on the theme demo – http://human-rights.themerex.net/ Besides, the pages in the view and demo with editing are the same.

Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.

Regards.



Support Themerex Portfolio Website

Hi. I have several questions: 1. is Humanum compatible with ACF plugin? 2. is there a shop et all related to shop pages? 3. what are the included plugins? are the ThemeREX addons included?

Thank you. AMP.

Hello,

Thank you for your interest in our theme!

1. We cannot guarantee full theme compatibility with ACF plugin since it is a third-party plugin, and we have not tested it with the template. However, you may try using it with the theme. In case some additional stylesheets are needed for its full compliance with the theme, our Customization studio can create them for you. To get started, please submit a request to the “Get a free quote” category at https://themerex.net/support/

2. The package includes WooCommerce plugin and all related shop pages. Please check http://human-rights.themerex.net/tickets/ and http://human-rights.themerex.net/product/say-no-to-discrimination/

3. ThemeRex addons is the core plugin of the theme, and it comes included as well as all bundled plugins, the list of which you can review at http://human-rights.themerex.net/doc/#installation_plugins_installation

Regards.



Support Themerex Portfolio Website

Rilkc

Rilkc Purchased

I just bought this theme and immediately I have issues. #1. Can’t install themerex addons. The button resets to “install” then once clicked, it won’t work, but if you click again after some time, it says “folder already exists”.

Checked on FTP and yup, there it is, the plugin, but it’s not accepted by WP.

2 I go to their support page, and they won’t take my purchase code. ¯\(ツ)

Hello,

Thank you for contacting us!

To investigate your issue additional information is required. Please submit a Pre-sales ticket at https://themerex.net/support, provide your purchase code and your website details in the message body. This does not require purchase code verification. Our Tech support team will be glad to assist you with any questions.

Regards.



Support Themerex Portfolio Website

Hello, I downloaded your theme on Envato Elements. My dashboard shows updates for Active theme components: Plugins, but when I go to update it keeps giving errors. How can I update them?

Hello,

Thanks for reaching out to us!

If you download the theme from Envato Elements, Our Tech support team can send you the latest version of the bundled plugins whenever you need the update. Just submit a support ticket at https://themerex.net/support/ using option “Presales Question” and provide the name of the theme in the message body. Our Tech support team will help you as soon as possible.

Regards.



Support Themerex Portfolio Website

So I did submit a ticket and was told that I had to purchase the theme or pay for the updated plugins? I already pay for my subscription to Envato Elements, shouldn’t the updated plugins be provided?

We apologize for the misunderstanding! Our Support Operator has provided the updated version of the bundled plugins at https://support.themerex.net/ticket/47193

Regards.



Support Themerex Portfolio Website

Hi, I sent a support request 12 hours ago and still have not received a reply.

Hello,

Thank you for getting in touch with us!

Please note that the Standard Ticket Response time is within 24 hours. Your support ticket has been updated. Please find the solution at https://support.themerex.net/ticket/42384

Regards.



Support Themerex Portfolio Website

Do you have HTML version of this theme? We purchased it but it doesn’t seem to work good for us like for the people comments above. Will appreciate if you can provide us with the HTM version. Thanks

Hello,

Thank you for contacting us!

This theme is available in Wordpress version only. HTML files are not included in the package. Our Customization Studio can create the HTML version of the theme, to get a quote please submit a ticket at https://themerex.net/support/ and choose “Get a free quote” category.

Regards.



Support Themerex Portfolio Website

does this template supports Right to Left for Arabic?

Hello,

Thank you for your interest in our theme!

The theme has a left-to-right text direction by default. For RTL support, additional rtl stylesheet is required. If there is a need, our Customization studio can create it for you. To get a quote, please submit a ticket at https://themerex.net/support/ – choose “Get a free quote” category.

Regards.



Support Themerex Portfolio Website

Is the theme compatible with WordPress 5.5.x and 5.6.x and WooCommerce 4.7.x?

Currently, we are planning a new release. For now, we recommend all our customers update all the bundled plugins (Rev Slider, Essential Grid, etc.) using Themerex Updater directly in the Dashboard. Here are the detailed instructions: http://human-rights.themerex.net/doc/#installation_theme_update

Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. Just create a ticket at https://themerex.net/support/, and Our Support Department will gladly assist and guide you. Please rest assured that we will do our best to make you entirely satisfied with our service.

Regards.



Support Themerex Portfolio Website

OK. We are on board! :) Look forward to building our new website with your wonderful WordPress theme. Keep up the good work!

That’s great! Thank you so much for the purchase! It was a real pleasure for me to help you.

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Have a nice one!



Support Themerex Portfolio Website

Hi guys, I bought the theme just now. The design is incredible, I will implement it to my project and send you my comments. Regards

Hello,

Thank you for choosing our theme!

Looking forward to your feedback!

Please do not hesitate to contact our support team at https://themerex.net/support/ to get qualified help if any issues arise.

Best Regards,



Support Themerex Portfolio Website

Thank you! Much appreciated! :)

looks STUNNING!

Thanks so much! :)

Nice work, Congratulations…. Good Luck with Sale :)

Thank you! :)

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