Discussion on Hygge | An Independent Editorial Magazine & Blog Theme with Shop

Discussion on Hygge | An Independent Editorial Magazine & Blog Theme with Shop

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-KORRA- does not currently provide support for this item.

57 comments found.

After uploading I have had to take out many bugs from this. Is there any way I can be compensated for this outrageous amount of headaches and fees I had to pay my developer to fix?

I found a problem, the comment text on the page is not left, how can I fix it?https://duanke.tv/wp-content/uploads/2020/12/521607473346_.pic_副本.jpg

Hi, Will you be making the shortcodes in the theme to become Block in Gutenberg Editor. The theme developed by you is very good. Thanks.

WP Instagram Widget has been discontinued. Will there be a theme update to address this? This was a major selling point for me when considering this theme before I bought it.

Hello, This was just a third-party plugin that we suggested using for Instagram feed. You can install and use any alternative from the WordPress Plugin library that you like.

Kind Regards

Ah, I see. So, then the styling for it in the theme will work with any Instagram plugin, you’re just using the functionality.

I’m not familiar with the Instagram plugins. I’m sure you’ll pick a replacement for your demo. Do you have suggestions on a replacement?

Can you please answer the questions I asked you in the mail 3 days ago?

I do not understand why the theme was created so that it is impossible to modify the main logo and set your page as the main page. I just can’t remove the default page that was set up for the first one and replace it with my own page I created. It doesn’t even allow me to rename the link in Page> Quick Edit. It is as if the default (invisible) page is reserved for the main link and does not allow any other page to be named by her.

The same with LOGO – can’t change him and can’t linked him. Customize>General doesn’t work. It’s no problem with plugins – I deactivated all plugins to find out the cause, but it didn’t produce any results.

These two are truly basic things and should be easily interchangeable. Why are they set up so they can only be modified by entering the code? Not all of us are developers know how to mess with code, nor can we afford to hire the experts who will set up the site for us. That’s why there are ready-made page templates for anyone to create a site for. But again, the basic things cannot be changed. Really frustrating and disappointing. I also bought a Whyte theme from you. Will she give me such problems too?

Please help with this, because I’m already a little crazy about all these huge futile attempts at anything and everything.

Thanks in advance!

Ariana

Ok, this is really NOT OK! I’m waiting for your support for almost a month. Not cool… Is it really so hard to response to my questions? You doesn’t answer to my ticket nor to my comment or to my e-mails. I can’t use my theme that I paid for (as well as for support that I DO NOT get). So unprofesional and really dissapointing….

Hello Ariana,

All these issues shouldn’t really exist, and are outside of the scope of the theme. As mentioned earlier, something is not correct with the way your WordPress is installed. Chances are that contacting your host provider and letting them know that you can’t update any WordPress settings will give them clue to what exactly is missing in the server configuration.

Kind Regards

Hi, great theme, but I have a BIG problem with removing ‘hygge’ logo from header. I removed him from Customize>General>Main logo, but there is no changes on the pages at all! What should I do to remove it and place my logo instead it?

Thanks in advance!

ariana

Hello Ariana,

The logo should be easily replaceable, as expected. It seems that your WordPress installation has insufficient permissions to write in the database. You should contact your webhost provider and let them know about the issue, they’ll be able to grant you permissions or check the server logs and find the source of the issues.

Kind Regards

Hello,

I wanted to add a widget into the “Ad Area in Blog”, but the area isn’t appearing in Appearance -> Widgets. I activated the Ads (Homepage) in the customizer.

Thank you, Rebecca

Hello,

If you go to Appearance -> Widgets you should see Ad Area – Square/Skysraper/Wide widget areas. These will be used within blog lists, depending on the blog style. For example “Square” will be used in masonry tiled blogs, while “Wide” on regular wide article lists.

Kind Regards

Hi,

Mobile view, scroll down on post shows:

SIDEBLOCK CONTENT SIDEBAR

How do i change the order to see post content first?

CONTENT SIDEBLOCK SIDEBAR

Thank you, Liana

Hello Liana,

If the sideblock is your custom content – simply move it below the content.

If the sideblock is automatic post meta, the template file single.php should have the order of elements altered accordingly.

Kind Regards

Hi guys,

What custom CSS should i use to hide tags in single posts?

Thank you,

Liana www.espressohplease.com

Hello,

You can use this:

.post__tags {
    display: none;
}

Kind Regards

Hi,

I need to hide categories, date and author on the entire website (mouse hover view, page view, post view). Can you please help with CSS code?

I tried some codes i found online but nothing worked.

Thanks,

Liana www.espressohplease.com

Hi guys,

Appreciate the support!

It WORKED on everything, except mouse hover on Home (default blog area starting with PINNED POSTS). Is there a fix for that?

Best,

Liana

www.espressohplease.com

Hi Liana,

You’re right, we’ve missed that part. Use this code:

.hygge-media-hover .italic-meta {
    display: none;
}

Cheers

Great! Thank you.

Hi, any info on the latest silent update? Changelog doesn’t seem to mention it. Also smoothscroll.js is throwing an error in Chrome – I updated to the latest version in Github and it fixed the issue.

Hello,

Thank you for the heads up! Changelog has been updated ( http://library.korra.io/hygge/changelog/ ), and new theme version released with the updated smoothscroll.js plugin.

Kind Regards

I think it’s unfortunate that when I had two days left on my support, you didn’t feel the need to respond to my last correspondence. I’ve renewed my support, so please respond to the message I sent February 18.

Hi Aiseneya,

We are very sorry for the inconvenience. For some reason the email response didn’t reach you. We’ve just resent it.

Kind Regards

Hi, first of all great looking theme! I bought it to setup my new web site as a redesign of an old one. Setup was done on a subdoman with a fresh wordpress 5.0.3. and a classic editor. All the content from an old site is trasnfered to a new one (pages, posts, media, etc) and after that I have a problem with response time in the back end. Frontend what users see is good, resposnse time is solid, but while working in the dashboard, creating, updating posts/pages, or clicking anywhere else, I have to wait 20 seconds for a refresh. I did a test with a P3 Plugin Profiler and got these results:

https://imgur.com/X87yAKG https://imgur.com/YU9XODX

The second one shows that none of the plugins is a problem, but the theme itself, and those three graph dots on the blue line shows wp-admin, wp-admin.php/edit.php and wp-admin/plugins.php.

According to all this, do you have some advice what should I try to fix all that, since it’s time consuming to do anything on the website.

Thanks!

Hi nikod,

While there are clues what might be wrong, it would be best to investigate. Could you contact us directly via support@korra.io and create an admin account for us so that we can login to the WP-Admin and take a look what’s going on?

Cheers

I have sent you an e-mail with a new admin user so you can check it out.

Hi,

I really like this theme … sorry if I missed it but - I would like to know what did you use to create the About and Contact Page – did you use Visual Composer or Other Page Builders? - Say I want to add content under the Newsletter Sign Up as per this page: http://demo.korra.io/hygge/ say I want to add a Fund Raising Counter can I use Visual Composer to design that part? - I see the whole app is running on Ajax – I would to also add a Live Streaming audio plugin can I be sure it won’t cut the audio for continuous music? - Can I move the logo to the header navigation?

Please say yes to all my question and I am buying this theme

Great Work – Good Luck on this project

Hi can I please get some answers I even sent you an email and on that side as well no answer … :-(

Hello Mbabi,

[1] Theme doesn’t use any page builder. Officially none is supported, but they will work for the most part. All pages are built from a couple of Hygge’s elements. Everything can be seen in detail in our documentation here: http://library.korra.io/hygge/documentation/#editor-and-content

[2] For custom elements that are not included within Hygge, you would need to install the plugin. While page builders could introduce this option, they would force you to create whole content through them. It’s better to get standalone plugin if you don’t need the rest of the page builder’s features.

[3] Yes, you could include the audio player in the header or in the root of the body which is not replaced on page navigation.

[4] You could customize the template to have the logo next to navigation. It’s not available as out-of-the-box theme feature.

Kind Regards

Hello,

Please let me know if :

- It is possible to rebuild some part of your theme with the page builder Elementor ? - If not, is it possible to have some post without sidebar ? - If possible to have a post with a fullwidth header with picture and a sidebar above this header ?

Thanks.

Sorry i made a mistake with my second question : Is it possible to have a post with a full-width image header and a title plus a sidebar below this header?

Hello Akilea,

[1] You could try using Elementor, but some theme’s and Elementor’s features would clash. Theme does not officially support any page builder. Depending on your specific use case, it might work, so you can give it a shot.

[2] Sidebar can be turned on/off on a specific post in Edit Post > Post Settings > Use Sidebar.

[3] No, sidebar is located outside the content layout and must stretch across whole 100% of viewport height. It can’t be moved below.

Kind Regards

Will it have any trouble if we update to Worpdress 5.0? You know, with all this Gutenberg stuff.

Hello,

WordPress can be safely updated to version 5.0. Theme will continue working the same way it did before. Theme’s specific editor formats/elements/shortcodes will still be available in the WordPress Classic block.

New block elements that come with WordPress 5.0 will not be altered by the theme.

Kind Regards

Hey, it’s been a week i am waitng for a n answer. i imported the demo content. In my admin i have the carousel, the featured post, but when i disconnect from my admin and i visit my website almost nothing appears as you can see here: https://laskateboarderie.com

How to resolve this problem fast ?

can you get back to me ? thanks!

Hey there,

Sorry for a bit delayed answer. We looked into your website and it appears that ‘Autooptimize’ plugin is introducing a javascript error that’s breaking the rest of the javascript from functioning properly.

You can either disable this plugin or use the following CSS code to fix the current issue with invisible posts.

CSS code can be pasted in Customizer > Additional CSS:

.js .hygge-animate-appearance {
    opacity: 1 !important;
}

Cheers

Hi, can you please get back to me? Thanks! Edyta

Hello Edyta,

We have replied to your email.

Kind Regards

Love the theme! The only thing I am having an issue with is that the ajax loading animation isn’t displaying at all. I’ve updated the .gif with my own and tried disabling and re-enabling ajax loading, but it doesn’t display. Any input?

Hey there,

Could you share a link to your website where we can investigate the issue?

Kind Regards

can I send it somewhere privately?

Of course, you can contact us either via Support tab or directly to support@korra.io

I’m really interested in this theme as it’s beautiful and seems to have a lot of the features I can work with.

However, when I click to the pages on this theme, the loading time takes quite a while (there’s a little spinning loading animation).

Is this just through the demo? Or is this prevalent in the theme?

Hello spacebuns,

This was probably server issue – server being temporarily busy and slow to deliver the new page data.

Theme itself is very light, without any unnecessary code/script overhead. Ajax navigation (animated loading feature which can be toggled off) doesn’t alter the loading speed, so everything comes down to the server responsiveness.

If you try visiting again the demo, there’s a high chance that the server will work as expected and you’ll have a smooth experience.

Cheers

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