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Is it compatible to update to Woocommerce 4.9.x ? You say its only until 4.6.x
Yes, it is!
I always keep up with the latest version of WordPress and WooCommerce.
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wolf how do i get video splash type of intro on your Hyperbent demo for my site? is the option there
You can set a video background in any row/section settings > style tab.
All the best.
Thanks, the other question i forgot where do i add the link for a new video to change the video i have already .
I hope it helps.
Yes thats it and also can i i adjust the size of the video ?
Wolf, i also noticed now the video is gone out of position and has raised so a third is cut off while it leans to the right since i also used the lateral menu www.mystikrebel.com/
The video background is resize so it always takes the full size of the row. If you want the video to keep its ratio, I suggest the standard video page builder element.
Hi. Wolf, im in touch with Hung who is looking into the issues. Just one question about the homepage video in the demo ? is that a video upload instead of a URL line and what specs is it ?thanks
You can use a self-hosted video (mp4 file) or a vimeo or Youtube URL.
Wolf, i did try but it wont load on the screen so wanted to know how big the file should be like how you have on the hyperbent demo
A video file for backgorund purpose should be around 2 to 5mo.
2 to 5mo ? 2- 5 MBs ?
Ok thanks for this.Just curious how many MB is the video on the hyberbent homepage demo ?
The video in the landing page header is 3,72Mo
whats Mo ? in MB ?
Sorry I mean MB.
It is the same (MB = MegaByte, Mo = mega-octet in french)
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Ok so its 3.72 MG.Thanks
Wolf, Ive tried to get help from support via ticket from Hung but he seems to not answer my questions or goes off point of the point .I only have few tech issues then i can finish the site
What’s your ticket number?
Ticket #2666812 The main issue im having is with the video landing with a third cut off as it raises on the screen.Ive sent 3 attachments from 3 different PCs showing the same problem
If you use your video as a video background it may be resized to fit the screen depending on your device.
I suggest using a standard video element if you want to display a standard video.
Wolf, the issue im having is video suddenly goes out of position which ive added the 3 attachments from 3 different PCs in the tech support to Hung .This only started happening in the recent weeks as the video which is a URL from you tube never has this issue before. So im not sure if this a site glitch with the theme or an issue with you tube or some other reason .This is why i was asking is it better i upload a video like in the theme demo instead and what are its specs if i try that way to fix the issue
Hi wolf, no tech support has replied yet and im stuck waiting to work on the site
It seems that your support period has expired. If it’s a quick fix I could help but I’m not sure to understand what the issue is.
When I check your website https://mystikrebel.london/ I don’t see what you’re referring to. The video header background is taking the full window and the lateral menu appears on large screens as it should. However, I notice a menu font color setting issue.
Be sure to check the page options below your page editor and the page CSS setting (cog icon at the top right of the page builder) if there is any CSS rule that could cause your issue.
Hi, At first the video which is linked from youtube on the homepage looks normal but once the screen is refreshed then the video suddenly goes out position with a third cut off from the top.I sent 3 screenshot attachments from 3 different PCs showing the problem but got no reply via the support .
Now this is a recent issue as i didnt have the issue with the video since i purchased theme over a year or so. So i dont know if its youtube itself or the Firefox browser or something within the video setting which is why im trying to find out that is it better i upload a video instead than linking a youtube url there
Wolf, im still waiting for which direction to go with this to fix it as the problem is there there and ive sent the pics way back 3 weeks now to hung but no reply
It seems that your support period has expired. That’s why Hung didn’t reply.
That’s odd as my support expired back in 2019 as i bought the theme way back then which is why hung use to take his time in replying . This problem with the video background only started now as all was fine before.This is why im trying to find out that is it a glitch within the theme or some plugin, or with you tube or the Firefox browser or my webhost or even the 3 PCs as you can see the 3 pics from 3 different PCs here . https://mystikrebel.london/2021/03/01/3-pcs/
Thats all im asking then i can fix it myself before i launch the site
ok i just need a direction thanks
Do you use an old version of firefox?
For video background I use a CSS functionality that is not supported by old browser. This change has been madee recently.
Im using the latest version of Firefox. I tested Microsoft Edge/Internet explorer and the same issue there also. I had a similar issue using chrome as well but thats now suddenly fixed apart from the video has gone totally blurry but the video showing on the other browsers are of high quality but cut off like in the pics
which makes me wonder if this is a youtube issue as I didnt seem to have these issues before but i think youtube have done some recent changes. Which im thinking if its better to just upload a video
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