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Discussion on HyperX - Responsive Wordpress Portfolio Theme

Discussion on HyperX - Responsive Wordpress Portfolio Theme

Cart 5,181 sales
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580 comments found.

I don’t understand why can’t i resize images portfolio post: Under upload images in the gallery. every image I upload it’s trying to stretch it out to max, and I need to be able to set my own size.

This is really frustrating. how do I do that?

Hi Jennifer,

Please contact our support team via this email address and they will check for the issue you have: contact.wproyalflush@gmail.com

Kind Regards

slider doesn’t works with any templates

Hi,

please update to latest version and all be fine then,

Kind Regards, Nick

thanks, will try

Hello I installed theme and demo but I can’t see any image of portofolio, thank you

And I can’t use mobile menu, I really hope you will refund me.

Why is the live preview not working?

fixed for now, it working now.

Hi, I need your support. In your support forum I cannot subscribe: “User registration is currently not allowed”. I wrote to ‘contact.wproyalflush@gmail.com’, but no answer. How to get help?

In a portfolio page I want to be able to upload a gallery and a video in the same page of portfolio, please!

Why I can not build the portfolio pages with WPBakery Page Builder?

please contact me

vako-sv

vako-sv Author Team

Please contact our support team via this email address and they will provide detailed info: contact.wproyalflush@gmail.com

Kind Regards

Why is registration on the support forum disabled for new users? How can I ask questions if I can’t register? I’m stuck at the very begining with activating the theme – it takes me nowhere.

Hi,

Due to the lot of spam registrations we have disabled it.

You can simply use this form to get in contact:

https://themeforest.net/item/hyperx-portfolio-for-freelancers-agencies/13439786/support/contact

Kind Regards, Nick

Hi, i have a problem, when i activate the permalink estructure “Post name”, the items portolio doesn’t work, it appears a 404 error. I have sent you a support email days ago but I have not received any answer… Thanks and regards,

Hi, this is not theme related issue, it might be hosting , database, third party plugins or some other similar issue.

Kind Regards, Nick

abalcm

abalcm Purchased

Hello. What is wrong with WPBakery update? I impossible to do that. Neither with Envato toolkit API works

The homepage can’t use my selected categories for the displaying posts

We have not received any emails from you – please try to use this form

https://themeforest.net/item/hyperx-portfolio-for-freelancers-agencies/13439786/support/contact

Kind Regards, Nick

However, still no any response!

is it possible to refund if no any support!?

Hello!

The button automatically generated by my website has a spelling error. http://meetweil.com/

How to modify. “Show me more” shows “shoe me more”

Hi, I just updated the theme to version 4.9.9.1.

Unfortunately, the WP Bakery Builder plugin will not update. How can I solve this?

Regards,

Richard

Hi, please contact us via this form and we will guide you,

https://themeforest.net/item/hyperx-portfolio-for-freelancers-agencies/13439786/support/contact

Kind Regards, Nick

Labrit

Labrit Purchased

Hi, the supportThis is the third time I have bought this theme because I find it very suitable for video sites, and so far it has worked perfectly. But the attention I’m getting for the support of this topic is pretty bad. At first they answered me with evasive messages and now they don’t even answer. I don’t know if they are trying to pass the support deadline so that I have to rehire it, but I am very disappointed. I’m still waiting for your answer.

Hi Labrit, I was on holidays and I will answer all you emails today. Kind Regards, Nick

yichu

yichu Purchased

Hi! Great theme and I’m using it for a long time.

Just a small question. How can I put portfolio filter on top of the current menu? Right now the left sidebar is logo->tagline-> main menu -> portfolio filter. I would like to switch main menu with portfolio filter.

I’m using the left sidebar case Hephaestus. In my customize settings, I can not find this option.

Hope you you can answer soon. Thanks!

vako-sv

vako-sv Author Team

Hi,

Sorry for the late reply we were off for a while.

Please read this related articles: http://wp-royal.com/hyper-x/support/knowledge-base/portfolio-setup-2/ http://wp-royal.com/hyper-x/support/knowledge-base/portfolio-category-sorting/

Pelase feel free to contact us via this email address for more assistance: contact.wproyalflush@gmail.com

Kind Regards

Hi! I have been using your theme as a Woocommerce catalog mode and now I am converting it to a regular e-commerce. Why can’t I see the account icon next to the cart or option to activate it? It’s no where to be found. How can I activate it? Buyers need to create accounts. The icon is not seen either after one logs in as a customer.

vako-sv

vako-sv Author Team

Hi @jonybigude

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

Kind Regards

Sure thing. See what the green arrow aims at? https://imgur.com/a/t6re4en That wasn’t showing anywhere. I had to get the account URL and create a button as a custom link and then install a plugin to replace the text button with an icon. That’s how I solve it. If you sell a WC-fitted theme, then the account icon should exist, or at least the possibility to have it, like you have the possibility to hide/show the cart button.

Hi, I’m using Kailee template. Please let me know how to enable filters in mobile. Thanks.

Hi Nick, I tried and it doesn’t work.

Just checking on filters issue, I’m using Kailee template, so filters are in left sidebar.

arlain Purchased

Hi, this is a pre-sales question. I want to know if I can create different portfolios with different items. Also, I want to know if I can decide the order of the items in the portfolio. Thank you in advance for your help.

Hi, yes you can control of portfolio items order.

Kind Regards, Nick

arlain Purchased

Hi Nick, thank you so much! I did another question: “I want to know if I can create different portfolios with different items” Again thank you so much for your time and help.

arlain Purchased

Hi, I just bought the theme and I tried to setup a few categories and I see the theme organize the categories alphabetically, there’s a way to organize them with my own parameters? I really need a different organization. Also, I wonder if there’s a way to add more portfolios. Thank you for your help.

vako-sv

vako-sv Author Team

Hi,

At first, thank you for choosing our theme and service.

Can you please describe the issue you have in more detail? Please share a direct link to the page where the issue appears and for more clarifications, please share screenshots of the issue.

For more flexoble support please contact us at this email address: contact.wproyalflush@gmail.com

Kind Regards

KENYONB

KENYONB Purchased

your theme doesn’t work with PHP v8.1 It only works with 7.4

I get the following error on screen

Warning: Undefined array key “api_key” in …/wp-content/themes/hyperx/functions.php on line 28

when will you support PHP 8.1?

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