98 comments found.
This is a beautiful theme and well done. Are you considering converting this to an Elementor platform in the near future?
Hello,
Thank you for your interest in our themes!
We are planning the converting to Elementor next year. For now, our Customization Studio would be glad to help you with theme conversion. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
You can also consider these themes created with Elementor:
1 – https://themeforest.net/item/advice-online-therapy-counseling-wordpress-theme/44352117?s_rank=1
2 – https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687?s_rank=1 with the skin https://psychologist.qwery.ancorathemes.com/
3 – https://themeforest.net/item/cerebrum-trauma-counseling-psychology-wordpress-theme/43941862?s_rank=1
4 – https://themeforest.net/item/psychology-counseling-medical-wp-theme/16562811?s_rank=3
Regards.
Hello, I received a Wordpress notice: The Booked plugin is no longer available. https://prnt.sc/6MVnTs6oGZgq What happens next? Will I get the update to Quickcal? Best regards Frank
Hello Frank,
Thank you for choosing our theme!
Our theme is compatible with the QuickCal plugin, though it is not provided with the package and should be purchased separately – https://codecanyon.net/item/quickcal-appointment-booking-calendar-for-wordpress/47981746
Also, feel free to use the Booked version 2.4.4 with the with PHP 8 and vulnerability fixes included. Just update the plugin with ThemeRex Updater https://edward-carter.ancorathemes.com/doc/#theme_update_plugin This will allow our customers to continue using the plugin on the site.
Thank you.
! SUPPORT ISN’T WORKING ! (invalid purchase code on themerex support)
Hi there,
I’ve got 3 questions:
1. First I want to change the /services/ & services groups urls and the title in the breadcrumb (now All services).
2. While editing services there is no bakkery plugin only raw code, how can i solve this?
3. The banner (slider rev) on Mac / Safari has no gap in the bottom. On PC, chrome or any other browser there is a gap, how to solve this so it looks the same as on Safari?
Thanks in advance,
Kind regards,
Hello Martijn,
Thanks for contacting us!
I see that you managed to submit a ticket.
Please check our reply: https://support.themerex.net/ticket/93950 Thank you.Hello,
is it possible to have a onepage system? And a sticky menu?
thank you!
Hello,
We appreciate your enthusiasm for our theme!
Definitely! With this theme, you have the convenience of constructing a single-page website and implementing a one-page navigation system. This allows users to scroll to specific sections of the page simply by selecting a menu item. Such anchor sections are created in a user-friendly WPBakery page builder.
Furthermore, you can easily enable the Sticky Header – https://prnt.sc/ImS-AxPr-CSJ
Best regards.
where can i find the favicon in a 512 size/good resolution? the one included is lowres. Even a bit higher would be much better. Thanks!
Hello,
Please check photo stocks like Depositphotos, Shutterstock or https://www.flaticon.com/free-icons/favicon
Thank you.Your website is off no possibility to contact and get support since fix days !!!
How can manually update my theme ?
Hello,
Thanks for reaching out to us!
You have several options to update the theme and all bundled plugins. Please check the theme documentation file – http://edward-carter.ancorathemes.com/doc/#theme_update_plugin
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, I am interested in purchasing this theme but am concerned the theme is only compatible to up to 5.9 and my WP is 6.0. If I purchase this theme at 5.9 would it still work? Thanks much!
Hello,
Thank you for your interest in our theme!
We are still testing Wordpress 6.0 version with our themes. So far, no issues were found. Feel free to upgrade the core. In case you come across any difficulties, our Tech support team will be glad to assist you at https://themerex.net/support
Regards.
Hi! Very good theme. I’ve a question: how can I translate the button text “find out more” in the service in homepage 1? I’ve searched in the single service page but I can’t find it! Thank you
Hello,
Thank you for choosing our theme!
The theme has a language .pot file allowing to translate all the text strings either with Poedit software or Loco translate free plugin. Please review this guide – http://edward-carter.ancorathemes.com/doc/#translations
Our Tech support team will be glad to assist you with any questions you have. Please submit a support ticket at https://themerex.net/support/
Thank you!
Hello, is it possible to have the main search function also search in the keywords of a woocommerce product? Now it doesnt…. Thanks!
Hello,
Thank you for contacting us!
Sure. If you experience issues with the theme search, please submit a ticket with the name of the theme to category “Pre-sales Question” at https://themerex.net/support/ to get more details on how to obtain support.
Regards.
Hi! When i use the themerex Google Maps for contact page (and leave the address empty) and then fill a few markers, then only the first marker is shown as a pin. The rest is ignored. Is this common? Thank you!
when is the new version update coming out (woocommerce 6.1 etc.) thank you
Hello,
Thanks for reaching out to us!
The theme is fully compatible with the latest versions of WooCommerce. Feel free to update it with Themerex Updater plugin – http://edward-carter.ancorathemes.com/doc/#theme_update_plugin It also allows you to update all bundled plugins directly in the Dashboard and to keep the theme components up-to-date.
Currently, we are planning a new release, but the testing process will take some time. In case you come across any difficulties, our Tech support will be happy to help at https://themerex.net/support/
Regards.
Great job! this template is good, i think order it for my hijama website here hijama et acupuncture Thank you
Hi will this them support Wordpress 5.8 ?
Hello,
Thank you for contacting us!
The theme is compatible with WP 5.8. To avoid any issues please install Classic widgets editor plugin recommended by Wordpress team for full compatibility with 5.8 – https://wordpress.org/plugins/classic-widgets/
Also, please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package – http://edward-carter.ancorathemes.com/doc/#theme_update_plugin
Currently, we are working on a new theme version. It is in the Testing stage and will be released in a while. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/ If your support expired, you may use option “Presales Question” and provide the purсhase code in the message body.
Regards.
is this theme compatible with Elementor pro , or other builders??
Hello,
Thank you for your interest in our themes!
This theme is built with WPBakery. It is a user-friendly visual composer that allows you to create any layout you can imagine with intuitive drag and drop builder.
If there is a need, our Customization Studio would be glad to help you with theme conversion to Elementor. To get started, please use “Get a Free Quote” option in our Help Desk at the following link: https://themerex.net/support.
You can also consider these themes that support Elementor:
1. https://themeforest.net/item/qwery-multipurpose-business-wordpress-theme/29678687?s_rank=4 Please check Psychologist skin – https://psychologist.qwery.ancorathemes.com/
2. https://themeforest.net/item/psychology-counseling-medical-wp-theme/16562811
Regards.
I was considering purchasing this theme but when I view it on the iPhone it looks like it was not optimized for mobile devices.
Is that a bug in the ‘Live Preview’?
Is that going to get fixed and get it optimize for phones?
Hello,
Thank you for your interest in our theme!
We are not able to replicate any issues on our end. Our template is fully responsive. Please review the video - https://www.awesomescreenshot.com/video/3435090?key=ec1253ae74a587aa1493486be15804ab
Could you please provide any links and screenshots illustrating the issue? We will definitely check it.
Please note that the template is fully maintained by Our Team and comes with 6 months of premium support, which can be extended. We are always ready to assist our customers.
Regards.
Why Wp Bakery builder doesn’t work version 6.6 or 6.4 ?
Hello,
Thank you for contacting us!
There is WPBakery conflict with Essential grid. To fix the issue please ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://edward-carter.ancorathemes.com/doc/#theme_update_plugin
Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hi, I made this answer to the support staff: I want to export my wordpress web into another directory, where is the export option of the theme? Or how I have to do for export all the web? A part of: export files, data base and .xml? Something more?
And they recommended me the Duplicator plugin, is it a joke? Isn’t it?
Hi! Amazing theme. Is it possible to link two or more calendars? For example, is it possible to create two or more calendars and make that when a user make an appointment in an hour and a day in one of these calendars this hour keeps inactive (reserved) in the other calendars?
are the sample images from the template included with watermarks or so?, so there is an example (size etc) thanks!
All the images on the demo are copyrighted to their respective owners and used for demonstration purposes only. We do not package them with the theme. However, we include their blurred/watermarked versions in the demo data import.
Our Tech Support team can send you the list of image IDs from depositphotos.com, just submit a support ticket at https://themerex.net/support/ after purchasing the theme.
Regards.
thank you
