Discussion on iBid - Multi Vendor Auctions WooCommerce Theme

Discussion on iBid - Multi Vendor Auctions WooCommerce Theme

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Hello guys, I am using your ibid theme and would like to change the demo for my website from your ‘elementor main demo’(currently using) to ‘elementor antiques collection demo’. I couldn’t actually change that in the demo importer, Any suggestion? I have tried everything, even ‘Blue Host WordPress support’ tried everything, nothing works…..

I talked with the support to further resolve the issue, They have recommended me to upgrade the PHP from 7.4 to 8.0. Does the ibid theme still work on php 8.0? I just wanted feedback before changing anything.

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.

You can quickly check if you have that homepage imported by going to your admin dashboard > Settings > Reading and go through the list of Homepages if there is one named “Elementor Antiques”.

All your Demos not working, please check

Can you please go ahead and check again ? They are working fine from our side.

Hello, I bought this auction program from you and for some time I often get the Error 500 or 503 error and when I turn off the WooCommerce Simple Auctions plugin. this is no mistake but it is not the auction system. Please help in this matter Henryk Tanerowicz

Hi I have problem for one plugin WooCommerce Simple Auctions

For my auction program iBid – Multi Vendor Auctions WooCommerce Theme

I have this error all the time; <Zrzut ekranu 2022-09-9 o 22.41.20.png><Zrzut ekranu 2022-09-9 o 22.45.10.png><Zrzut ekranu 2022-09-10 o 11.24.30.png><Zrzut ekranu 2022-09-10 o 11.33.27.png>

and when this plug is enabled I have bugs all the time;

Sat Sep 10 08:06:39.791950 2022 pid 2339581 End of script output before headers: admin-ajax.php, referer: https://www.lr-parts.pl/wp-admin/admin.php?page=wpcf7&post=2007&active-tab=1 Sat Sep 10 08:23:23.923052 2022 [pid 2349373] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/contacts/ Sat Sep 10 08:23:23.923179 2022 pid 2349373 End of script output before headers: index.php, referer: https://www.lr-parts.pl/contacts/ Sat Sep 10 08:50:24.833870 2022 [pid 2357965] (32)Broken pipe: [client] mod_fcgid: ap_pass_brigade failed in handle_request_ipc function Sat Sep 10 08:50:28.820816 2022 pid 2358673 mod_fcgid: stderr: PHP Warning: include(): Failed opening ’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor/compo ser/../../vendor-prefixed/twig/twig/src/Cache/CacheInterface.php’ for inclusion (include_path=’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/:/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/k irki/core:.:/opt/alt/php74/usr/share/pear’) in /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php on line 571 Sat Sep 10 08:50:28.820941 2022 pid 2358673 mod_fcgid: stderr: PHP Fatal error: Uncaught Error: Interface ‘MailPoetVendor\\Twig\\Cache\\CacheInterface’ not found in /var/www/vhosts/artbanking online.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Cache/FilesystemCache.php:4 Sat Sep 10 08:50:28.820968 2022 pid 2358673 mod_fcgid: stderr: Stack trace: Sat Sep 10 08:50:28.820995 2022 pid 2358673 mod_fcgid: stderr: #0 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(571): include() Sat Sep 10 08:50:28.821021 2022 pid 2358673 mod_fcgid: stderr: #1 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(428): Composer\\Aut oload\\includeFile(’/var/www/vhosts…’) Composer\\Autoload\\ClassLoader->loadClass(‘MailPoetVendor\\\\...’) Sat Sep 10 08:50:28.821069 2022 pid 2358673 mod_fcgid: stderr: #3 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/lib/Config/TwigFileSystemCache.php(8): spl_autoloa d_call(‘MailPoetVendor\\\\...’) Sat Sep 10 08:50:28.821094 2022 pid 2358673 mod_fcgid: stderr: #4 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.php(571): include(’/var /www/vhosts…’) Sat Sep 10 08:50:28.821115 2022 pid 2358673 mod_fcgid: stderr: #5 /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/packages/composer/ClassLoader.ph in /var/www/vhosts/a rtbankingonline.eu/lr-parts.pl/wp-content/plugins/mailpoet/vendor-prefixed/twig/twig/src/Cache/FilesystemCache.php on line 4 Sat Sep 10 08:56:15.295331 2022 [pid 2357965] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server Sat Sep 10 08:56:15.295449 2022 pid 2357965 End of script output before headers: index.php Sat Sep 10 09:10:07.839336 2022 [pid 2361696] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server Sat Sep 10 09:10:07.839449 2022 pid 2361696 End of script output before headers: index.php Sat Sep 10 09:49:26.033208 2022 [pid 2378800] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server Sat Sep 10 09:49:26.033323 2022 pid 2378800 End of script output before headers: index.php Sat Sep 10 10:44:15.073335 2022 [pid 2388098] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server Sat Sep 10 10:44:15.073400 2022 pid 2388098 End of script output before headers: index.php Sat Sep 10 10:44:20.009305 2022 [pid 2399388] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/wp-cron.php?doing_wp_cron=16627 99454.7870059013366699218750 Sat Sep 10 10:44:20.009475 2022 pid 2399388 End of script output before headers: wp-cron.php, referer: https://www.lr-parts.pl/wp-cron.php?doing_wp_cron=1662799454.7870059013366699218750 Sat Sep 10 11:20:16.179644 2022 [pid 2411534] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server Sat Sep 10 11:20:16.179762 2022 pid 2411534 End of script output before headers: index.php Sat Sep 10 11:21:27.619171 2022 pid 2400402 mod_fcgid: stderr: PHP Fatal error: require(): Failed opening required ’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/elemen tor/core/kits/documents/tabs/global-colors.php’ (include_path=’/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/:/var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/kirki/core:.:/opt/alt/php74/usr/s hare/pear’) in /var/www/vhosts/artbankingonline.eu/lr-parts.pl/wp-content/plugins/elementor/includes/autoloader.php on line 266, referer: https://pl-225-201.rgb365.eu/ Sat Sep 10 11:24:26.062149 2022 [pid 2403733] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server, referer: https://www.lr-parts.pl/wp-login.php?loggedout=true&wp_ lang=pl_PL Sat Sep 10 11:24:26.062279 2022 pid 2403733 End of script output before headers: index.php, referer: https://www.lr-parts.pl/wp-login.php?loggedout=true&wp_lang=pl_PL Sat Sep 10 11:24:30.121497 2022 [pid 2413390] (104)Connection reset by peer: [client] mod_fcgid: error reading data from FastCGI server, referer: https://pl-225-201.rgb365.eu/ Sat Sep 10 11:24:30.121599 2022 pid 2413390 End of script output before headers: index.php, referer: https://pl-225-201.rgb365.eu/

My website does not work properly, who is responsible for these errors or the author of what was selling this program to me or who is asking for help in this matter. URGENT

Henryk Tanerowicz

Since we don’t have a login for your site we can’t help you with more details.

And since Kirki is not used by our theme, why still keep it active?! What is the point?

You can contact us here if you want to take a look https://themeforest.net/user/modeltheme#contact

I need to have the auction system repaired, which currently does not work, as I mentioned I have a 503 error and a 500 error.


Please check your email. When you send us an email for support, please also include details (as requested in our email now), otherwise you will generate support time delays.

Thank you! - MT


guymc Purchased


How do I fix this theme related woocommerce issue? see @ https://paste.pics/IM97M

Thanks in advance,

— GM


guymc Purchased


I was able to resolve the issue above but here is an error I see @ https://paste.pics/IMBVC and the code @ https://paste.pics/IMBWU

Question: How do I fix that?

— GM


guymc Purchased

Please stop making wrong assumptions.

I did not change anything. This is a clean installation. I imported your Elementor Automotive demo with no modification whatsoever. All the issues I mentioned above come from a normal installation.


Please don’t get us wrong. We just informed you to reach our help desk in order to look and get support for this/these problems.

As a matter of fact, we also explained what is the source of the problem of the woocommerce templates.

Note: Here via comments we can only give you suggestions, this is why you should open a help ticket https://modeltheme.ticksy.com/

Thanks for understanding!

Hi – I am assuming we can use this without the bid option as well right? We can sell normal products as well correct?


Yes, of course you can! Just keep the auction plugin disabled. Even with the auction plugin enabled you have access to all the other product types: Simple, Variable, Grouped etc…

Purchase theme: https://modeltheme.com/go/purchase-ibid-theme/

- MT

Hello! 1. Can I add custom fields in the registration form in the popup window? 2. Can I add shortcode in the Header (to replace the currency for example with a button)

Thank you!

Thanks for your replies! 1. The name of the plugin is “User Registration” (https://wordpress.org/plugins/user-registration/). 2. Thanks, maybe I will use Elementor for this one.

Thank you!

I just realize that I cannot use a plugin to create another registration form! Can you pls suggest a free plugin to add fields to the default WooCommerce registration form?


guymc Purchased


Is your Auction theme compatible with the plugin Woocommerce Add-Ons @ https://woocommerce.com/products/product-add-ons/ ?

Basically, I am trying to see if I can add new fields to the product page so that the auction owner can add extra info on the auction page.

Thanks in advance,

— GM

Since we don’t have an idea or brief of the calculations or what/where should the calculations be done, I think we can’t discuss about this.

Just informative, if you want some fields to be filled on your product edit view and then list them on your product page, then this tutorial has all the details to achieve this by yourself (you have to know some PHP and WP) -> https://www.cloudways.com/blog/add-custom-product-fields-woocommerce/

If you are not familiar, please PM us to give you an estimate for this job. https://modeltheme.com/theme-customization


guymc Purchased


Sorry for the delay. Here is an example of what I’m trying to accomplish @ https://paste.pics/IL88B

This is achievable if you know some PHP/WordPress development (by following the tutorial provided before).

Or hire us to do this. You can ask for an estimate via this form https://modeltheme.com/theme-customization

Hello Please HELP – I am getting the following error – Notice: Trying to access array offset on value of type null in /wp-content/plugins/modeltheme-framework/inc/demo-importer-v2/extensions/mt_activator/extension_mt_activator.php on line 95

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you.


opusuno Purchased

Hello iBid. fontawesome is broken after last update to Version: 3.5.5. Also should note that your website is spitting back a Can’t Connect To Database Error

Go to our profile and use the form there to send a link to your website to a have check. We have some technical issues with the hosting at the moment, hopefully will go up soon.

Hello can I change the size of the of the thumbnail image on the grid view to twice the size it is in the demo site?

Also, can auction products and standard woocommerce products be listed on the same page?



1. Go to Customize -> WooCommerce and follow this tutorial: https://i.imgur.com/cwU79nd.png

2. Yes! Normal products and auctions can be mixed. No problems with that.

Hello, I have just discovered your “Subscription” plugin. I would like to buy it to sell opportunities to post one or more products as sellers. 1 product = X price 10 products = X price 50 products = X price I use the “Cash on Delivery” feature on Woo Commerce. Can I do that with this plugin? Thanks

Hi ! I have a second question about your “subscriptions” plugin, does it work without any problem when I select “cash on delivery” on woo commerce?


First of all please read carefully what is the plugin doing: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/

It surely has no features such as: “1 product = X price 10 products = X price 50 products = X price”

All the details and the documentation is on the link here: https://modeltheme.com/product/mt-auction-subscriptions-and-credits/

It works with any payment method from your WooCommerce.

Hi, I need help..

When I use Elementor pro custom footer using theme builder. The default footer disappear but the header also disappears.

Let me know what to do..??

Hello and thank you for contacting us,

Please submit a request to our help center (https://modeltheme.com/support/#new-request) and one of our agents will assist you. For an easier solution, please also describe the problem with as many details as you can (including screenshots).

We also require FTP + WP Admin credentials in order to investigate & fix any possible remote problem.


Hello, We are considering of purchasing your theme but have some questions to ask: 1. Can we use your theme for selling digital variable products? 2. Do we have to get a pro version of multi vendor plugin (Docan or WC of WCMF)? 3. Which payment methods we can use? 4. Is it possible to translate every sign, button etc. into Ukrainian (even if we do it manually)?

Hi there,

1. Yes, you can sell any type of products.

2. No. If you need a feature for any of their pro variants, you have to get it separately from their sites.

3. Any WooCommerce payment methods.

4. You can translate anything in your language by using Loco translate (free) or WPML (paid) plugins.

Hello , I bought the theme about 20 days ago, then I realized it is not working with me as expected, I filed a refund request two weeks ago but unfortunately , none responded. Please help Thanks

Hi there,

Please check your refund request. We need more details as your request is not too clear for us.


Please let me know can we hide seller information from the buyer

Also, is it possible to do it in this template? ” If a seller lists an item and the reserve is met, it emails the buyer the seller’s details and the seller’s info to the buyer so they can coordinate finalizing their sale.”

Is it possible that the seller can only sell auction on Saturday or a specific day??

Also I want to get 100 dollar from buyer as a reserve and 120 from seller when the deal confirm.

Is there ant option to chat buyer and seller inside website when a deal in confirmed

Hi there,

It depends on what you are referring to. So please give us more details and the exact things you want to hide.

There is no email when a reserve price is meet because this is not the point when the customer would be able to purchase the product. The auction time should end and only then if that bid is winning, he will win the auction.

Sellers are free to choose the time when the auction will start (there is no limitation on this) – if you want some functions to be extended you can send your project brief to our custom development team and we will estimate the tasks for you https://modeltheme.com/theme-customization

We have an addon for this, but it is not 100% as you want on this request. Take a look at https://modeltheme.com/product/mt-auction-subscriptions-and-credits/

There is also a chat between users and vendors.

Is the Dokan shop sidebar hardcoded?

Hi there.

What do you mean?

Is MT Subscription plugin working as it should because there are videos in youtube that show some errors https://www.youtube.com/watch?v=7FztkNX90Gs&ab_channel=Ayd%C4%B1nTURAN go to 28:00 min also when I log in as a user and bid Via a user account (Testdrive as a Customer user: customer/123456) A message appears that there is no Credits for bidding despite the presence of the Credits I tried to buy a subscription for the account and tried to bid, but it seems that you have stopped the payment methods to purchase the subscription to try

We know about this video, it was made by our client when he opened his support ticket. The issue was solved after this, let me know if you purchased the plugin and need the assistance too.

I haven’t purchased yet I’m excited about it but I’m just afraid of these problems

Since we are aware of this video, is safe to say we recognize any issues with the product and try to solve them as soon as possible. If you have any questions for us, please send us a message through our profile form !


guymc Purchased


Did you see the custom work inquiry I submitted ?

Hi there,

What is the email you have submitted the email from?

The plugin ModelTheme Framework is unable to install. I already had the same problem with a previous install and you fixed it. Did you not update the theme?

Hi there,

First of all, what is the reason for the reinstall? Have you installed it on another domain or on the same domain?

If you already submitted an email, please wait for the response from our agents.



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