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338 comments found.

after setting up child theme to icarostore my theme color (deepred.css) stopped working and shows grey background. I can change to blue, green ect, but the red is the only one not working when selected under Theme Admin options/CSS Style options

What am i doing wrong?

Best regards and thx for a brilliant theme

Peter C

Hi Peter,

Very sorry – your message was missed a couple of months back and I just spotted it.

I’m not aware of this issue – I can take a look for you if you send me your details to ed@themesforge.com if it’s still an issue for you.

Ed

Hi Ed,

I’m having problems with insecure elements on my checkout page:-

The page at ‘https://mystore.co.uk/checkout/' was loaded over HTTPS, but requested an insecure stylesheet ‘http://mystore.co.uk/wp-content/themes/icarostore/css/styleoptions/switcher.php?default=default.css'.

Is there something hardcoded in there that needs modifying. All content is forced to HTTPS.

Charlie

Hi Charlie,

Can you email me a direct link to your shop so I can see the issue?

ed@themesforge.com

Best,

Ed

Hi Ed, updating to the March release seems to have resolved issue. Cheers, Charlie

I like the theme, but i want little modification. Please confirm me that is possible in current theme or i need customization. If customization then please let me know the charges, so i decide before go for it.

We don’t want to show price on the website, just product catalog, description, pdf brochure and a inquiry form. Just need to remove the pricing and order feature.

Please confirm me as soon as possible.

Hi,

I responded to your email.

Ed

Pls answer me why i cant see my stock code? i m adding new product and gave a new stock code but i cant see it in the page ?

You have poor documentation about translations for beginners. Please give a tutorial for es_ES translations. Woocommerce translations works fine , but the theme does not. http://corneliuslatam.com/

Hi there, is it possible to change the colour of the regular price and sales price of products? At the moment, if there is no sales price, the regular price of a product is red (C63E22). However, when there IS a sales price, the regular price is grey (626262) with a line through it and the sales price is red. We would like to change it so that if there is no sales price, the regular price of a product is grey i.e. the price is only red if the product is for sale. Many thanks, Andrea

Hi Ed,

I want to build a custom home page without using the widgets. Is that possible? And is there also a shortcode to include the with the Flex Slider in the new homepage? (like “[slider]” or something else)

Website: http://www.novigadgets.nl/

Thanks a lot!

Gr. Laurens

Hi there,

Sorry about the delayed reply – that’s not possible at present – sorry.

Ed

Hi there,

We posted a comment – question – 8 days ago, but haven’t had an initial response back yet, so just checking that it has been received?

The question was: Is it possible to change the colour of the regular price and sales price of products? At the moment, if there is no sales price, the regular price of a product is red (C63E22). However, when there IS a sales price, the regular price is grey (626262) with a line through it and the sales price is red. We would like to change it so that if there is no sales price, the regular price of a product is grey i.e. the price is only red if the product is for sale.

Any advice much appreciated!

Many thanks, Andrea

Hi Andrea,

Very sorry for the long overdue reply – we weren’t actively monitoring this account. I’m afraid things like that are possible but are not covered by theme support – they would require custom css to implement.

Best,

Ed

I get the following message when I go to create a page or add an item.: Your theme (Icarostore WooCommerce Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.

Please update to the latest version of the theme (V3.0) first which is compatible with WC2.4.X

Ed

Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.

Help

Hi there,

You’re attempting to upload the wrong file – the theme is inside the zip file you’re trying to upload.

Best, Ed

Hi! I’m trying to edit an “About” page and am trying to use your shortcakes for columns, however, the 1/3 shortcode does’t fit correctly on the page. I’m using the no sidebar option, but still… the spacing pushes it below the other two columns. Please help!

Hi there, sorry for the delayed reply – I’d need to see it directly

Please send me the url to your page and your WP admin user/pass – ed@themesforge.com

Ed

Hi I just upgraded to WC version 2.4.12 and Wordpress version 4.4 and it semi-broke the theme. Previously I had been running WC 2.0.x and everything seemed to work fine. I also had an old version of Wordpress from around 2014.

1) On the category pages, where it displays all the items at once—the thumbnails are showing up as 150px x 150px. This is too small and does not resemble the demo page on Themforest. Before I did the update, the thumbnails looked normal, like around 200px.

2) On the individual item page, the photo thumbnail is only 300px wide now. The Themeforest demo is at least 325px

3) Also, How do I get the search box to come up at the header with the orange button next to it (like in the Demo)? I must have removed it a long time ago and forgot how to put it back.

The overall width of the store seems correct. Around 930px. My screen size is normal, and I’ve tested it on 15” Macbook and 27” Imac. I am using Firefox and Chrome to test it.

Thank you in advance.

Please update to the latest version of the theme (V3.0) first which is compatible with WC2.4.X

Ed

Thanks Ed, that’s a good idea. I have installed the new version of the theme and it didn’t make any difference. What else can I try?

hmmm – shoot me an email to ed@themesforge,com with your site url and WP admin user/pass

Hi there! I just recently updated the theme and my entire site looks so jacked up now. Can you please help? This site has to be functioning by FRIDAY!!!! The WooCommerce files were also not updated, so, I did my best to update them via the WooCommerce instructions, but that also could have messed up the theme. Can you please help??

Hi there,

You should always backup your site before updating WordPress, Plugins and your theme. I would need to see your site directly – please send your WP site url, WP admin user/pass and exact details of what your issue is to ed@themesforge.com and I’ll take a look.

Please also explain in your mail what exactly you updated which caused the site to break.

Best,

Ed

Hi there,

A site we are (now) managing updated to WooCommerce 2.5.5, but I can see that Icarostore is compatible up to 2.4.x. Within WordPress. there is an alert that Icarostore contains outdated copies of some WooCommerce template files. I wanted to ask if you know when you will be updating Icarostore so that it is compatible with WooCommerce 2.5.5?

Many thanks, Andrea

Hi,

We have noticed a few styling issues with a site we are managing that I am hoping you can help us with:

- On the product pages, the product title is displaying top left without any padding. For example, see page: http://www.highlandblindcraft.co.uk/product/backcare-divan-bed/

- On the product pages, the product tab description has a grey background colour, and the tab is white. See the above page for an example. And there is no padding around the product description text. Actually, this area looks quite different from your demo site

- On the product pages, the image thumbnails on the carousel (under the main image) seem to have become smaller and the spacing doesn’t look correct. I can see the demo site uses square images, whereas this site using a horizontal format. But, I think it should look better than this, so thinking something is not quite right?

- On the category listing page, there is additional pink colour (padding) under each of the thumbnails. For example, see: http://www.highlandblindcraft.co.uk/product-category/chairs/

Any help much appreciated,

Andrea

Hi there,

There seems to be an issue regarding the WooCommerce styling with products. I’m creating a page trying to use 3 or 4 columns to display products from a specific category, BUT, it’s only showing two columns. However, many months ago, it was displaying 4 columns. Nothing that I know of has changed other than WooCommerce being updated. Can we get the files for WooCommerce 2.6 updated to be compatible with the theme please?

Hi Ed, thanks for your support, but I notice you’re not responding to these issues. The last few posts have been regarding the same issues of styling. (example: 2 items per row, no padding). Can you let us know if you’re still supporting this theme or will we have to figure this out on our own?

Also, the example on Themeforest is currently broken. It only shows 1 item per row, and then on the 2nd line it shows 2 items per row. It alternates like that for all the products. I’m getting the impression that you no longer support this theme, is that true?

Hi there, we purchased support and posted 2 comments 28 days ago. I appreciate the support offered is limited, but wanted to ask if can we have a reply to both comments please? Many thanks, Andrea The comments are posted under e-availability, but I have copied them here again also:

- SUPPORT REQUEST 1 - A site we are (now) managing updated to WooCommerce 2.5.5, but I can see that Icarostore is compatible up to 2.4.x. Within WordPress. there is an alert that Icarostore contains outdated copies of some WooCommerce template files. I wanted to ask if you know when you will be updating Icarostore so that it is compatible with WooCommerce 2.5.5?

- SUPPORT REQUEST 2 - We have noticed a few styling issues with a site we are managing that I am hoping you can help us with:

- On the product pages, the product title is displaying top left without any padding. For example, see page: http://www.highlandblindcraft.co.uk/product/backcare-divan-bed/

- On the product pages, the product tab description has a grey background colour, and the tab is white. See the above page for an example. And there is no padding around the product description text. Actually, this area looks quite different from your demo site

- On the product pages, the image thumbnails on the carousel (under the main image) seem to have become smaller and the spacing doesn’t look correct. I can see the demo site uses square images, whereas this site using a horizontal format. But, I think it should look better than this, so thinking something is not quite right?

- On the category listing page, there is additional pink colour (padding) under each of the thumbnails. For example, see: http://www.highlandblindcraft.co.uk/product-category/chairs/

Hi Andrea,

apologies for the delayed reply – give me 24 hours and I will have replied to you.

Best,

Ed

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