474 comments found.
Hi, Dynamic content (header background, animated sections) are not working on the site:
In addition, the bitcoin exchange logo is blurred.
How can I fix it?
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi! My questions is:
This templete it´s compatible with Woocommerce?
Thanks!
Hi,
Sorry, our theme does not support the layout style for WooCommerce.
Thank you for your interest in our theme!
Hi, may i know how to change the minimum size for navigation bar menu toggle? current size is 991px
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I am using section anchors on my one-page website. They work fine on desktop and iPad, but two out of four are incorrect on my iPhone.
Is that a known issue? Thanks!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I’m using the Cryptico Wordpress theme and wondered if I can turn off the animated particles in the background of the header. The url is:
https://bcxpro.io/Sorry, I’ve answered my own question here!
Great work, Thank you!
Good day
Is it possible that Pro ID/Tema it also appears in the URL
www.domain/offer at the moment is only www.Domain.ch
https://drive.google.com/file/d/1yl5zWZ8bC1gg1opuaYatj7Ded7pfVdtx/view?usp=sharingHi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
When can we expect the new update for 6.0. version? When I update the Wordpress I’m getting the critical error that the theme is not compatible. Thank you in advance.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I’m unable to write to your support because I’m getting the error message: “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new licence.” Does that mean I have to extend support to get the information about a new update for the theme considering I’m getting a critical error message after the new WordPress update?
Thank you in advance
Hi,
Please send us some screenshots of the issues you are having. You can use a browser screenshot app and send me the link to the screenshot: https://app.prntscr.com/en/index.html
Thank you!
I’m very interested in purchasing this theme but I do believe you guys should add or at the very least guide us onto how to get a metamask or pancakeswap function for trade feature added to this template. It would help you sell many more of them. Do you guys have a way to implement a function for trade with metamask or pancakeswap yet? Please let me know as I am very interested in purchasing multiples of this theme like 5-10 if you do. Thanks
Hi,
Thanks for your idea, we will work on this feature for future products.
Thank you for your interest in our theme!
Hi, I’m ready to buy the html/bootstrap version of this theme. Do you sell this version too? Thanks
Hi, you can buy it here: http://bit.ly/2pWc2OI
Hi We want to integrate your theme to tokenlite ico admin theme how can we do that it’s getting very hard for us
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello,
How can I edit the images? The images have the logos of “ICO” and I want to edit it to my own logo. How can I do that?
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
where i can get template html,js and css file only?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
I purchased this theme yesterday and here is the purchase code : b6b00d28-40aa-4f67-a5d8-b539cd9b9f3c
The one click demo import worked successfully, however now the problem is using the wpbakerypagebuilder plugin. I am unable to get the front page view editor option.
Can you help me with this so I can easily edit the content from front end like I do with element or – is it some issue with wpbakery editor?
The theme is not editable with wppagebakery builder – kindly help in the same else we ll have to ask for refund as we are unable to edit this
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have your ICO theme and am trying to edit the ‘roadmap’ area of the theme. Can you please explain to me where to edit that part at? I have edited other areas from the page menu. Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I don’t know where to edit my primary page,
I am trying to edit page like Home or Home Animate, but I have to put the name of the page to access the changes e.g: https://fraxet.com/home
I want the changes applied to the main (primary) page https://fraxet.com
Please help! Thanks
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, I have a question before buying, is the ICO User dashboard(when user login they have to see this dashboard) demo included with this theme?
Hi,
Sorry, our theme does not include a user dashboard for crypto ICO. Please use another plugin to have dashboard functions.
Thank you for your interest in our theme!
Hi I bought the theme thinking it would look like the demo. However after installing the theme it does not look like the demo version at all. Here’s what it looks like https://testingwebdevcom.wpcomstaging.com/. Can you please help?
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi. What’s the link for the Web Wallet demo? Thanks!
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi I don’t have an issue I just want to see the demo for the Web Wallet of Cryptico – ICO Crypto template. Thanks.
Hi,
Sorry, we don’t have the demo for the wallet.
Thank you!
Do you have screenshots of wallet pages or main functionalities?
Hi,
Sorry, our theme does not integrate the crypto wallet function.
But, you can easily find a plugin for your website: https://wordpress.org/plugins/search/crypto+wallet/
Thank you!
I need to connect this to the ICO platform. But I do not see where to do it.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
