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Can the header i customize the header? i wan to change the background color and also to put the search on the right side. please let me know so i can buy it. thanks
Thank you for the interest
This can be done via some css changes. We can assist you after if you attach the site link with our theme installed.
Hi, i have purchased the theme, can you please tell me how i can change the background and also put the search on the right side. i have tried the custom css on the forum but no luck for me. thanks
Thank you for becoming our customer
Please, attach the site link so we may advise you!
The website is kenwoodstore.al
Please, specify where exactly do you need to place the search? Thanks
Thanks, i also need the search to be on the right side and a bit longer
Hello, can you please give me an email where i can contact because i need some help with my website and would be better with an email than here. Thank you
You may contact our technical support at Forum: https://www.8theme.com/forums/ with your details attached in Private content.
Ive got another question.
Can i have instead of the carrosel of the featured row on the main page, have a gallery with several rows of items?
Thank you for the comment!
You may try to use our theme Shortcodes: http://8theme.com/demo/docs/idstore/#!/idstore_shortcodes on the Home page or WooCommerce ones to implement your requested changes.
Hi – what version is this theme? My client has IDStore version 2.2 by wplocker.com. Is this your theme or a dodgy rip off?
My client would like to update the theme if it is your theme.
Can you let me know please.
this is the site.http://greyhoundproductsdirect.com.au/
Very likely you client is using pirated theme. Please, ask him to purchase a theme here on ThemeForest to get the opportunity to get lifetime updates.
I wonder theme “IDstore” comes with complete template?
Thank you for the question. What do you mean by the complete template?
All the files you see here: http://prntscr.com/e830xb are included in theme package.
I wonder when I download the “IDstore” theme, does it come/show what I see on your demo with all the dummy images and text. So I just need to replace the images, texts and logo with my own? Or I have to make my own?? is there any way to get both theme and template?
Not sure what did you mean by theme and template
Yes, of course you will have the opportunity to change your images, logo and etc.
We also recommend you to review our newest theme XStore: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546?s_rank=1
I don’t know how to explain, “IDstore” or any XStore theme, come as a complete pre-designd website with all the dummy images which I see on you demo??
We did not include all the images you see on our demo, cause this can overweight our theme package, and the installation process will take too much time.
Please, note that if you want to use the demo images on your website, you need to have the licenses for these images also.
You are welcome!
Hi, last version of Woocommerce is 2.6.14, but you state to have Compatibility with Woocommerce v2.6.3. I don´t understand. Is the theme compatible with woocommerce last version? (2.6.14). Thanks
Thanks for the question!
Currently, we do not recommend you to update to the last WooCommerce version till our theme update.
Please, could you tell me when will you update to woocommerce 2.6.14? Your theme is really out of date. And that doesn´t allow me to update all other plugins.
On the other hand I need to update to wordpress 4.7.2. Can I do that?
You may do the backup before updating the WooCommerce version. And if any difficulties then please, let us know at Support Forum.
Sorry, I asked you if I can update the Wordpress version to the latest. And when will you update theme version. Thanks.
We also cannot guarantee full compatibility of our theme with the last WP.
I see. tahnks
i am facing this problem on my website please help what i should to do page shows this ’’Revolution Slider Error: Slider with alias main not found’‘
idstore 4.2 compatibility with new version of WordPress?
Thank you for being our customer!
Please, make sure you are using the last version of Rev Slider plugin.
As regards to the last WP, we cannot guarantee full compatibility.
This theme is not current with most recent version of WooCommerce (3.0.5). Many pages are quite outdated. Please update. Thank you.
Thanks for being our customer!
Sorry for the delay with updates, we need some time to finish it.
Hi there, we are trying to install RevSlider. But it breaks the website. Server uses PHP7.1 and CentOS 7. We have had this issue in another theme, php7 was the problem then so probably now to. Any chance you have a fix?
Thanks for the comment!
I am afraid our theme is not currently compatible with this PHP version. 5.6 is recommended.
Ok, thanks for the reply. Any chance on support in the near future? Is php7 a roadmap item for this theme?
I am afraid, we cannot say for sure when that would be compatible with this version.
Ok, but apart from the timeframe…. it is going to be done or not? If not i must skip this theme to be future proof. PHP 7 is already standard. It won’t take long before everybody is using it. I can’t risk creating a store that needs to be replaced within a year. Hope to hear your honest answer.
We cannot say exactly for now when this update would be done. So, if you need to create your store urgently, you’d better find another appropriate theme. Thanks!
I updated the Woocommerce to its latest version and it broke my site (internal server error on the checkout page when trying to make a order). When do you update this theme to be compatible with the latest version of woocommerce?
Are you sure you have the last version of woo commerce?
how i can deactivate the footer in the theme? have no option to do it from 8theme panel
You can add the empty Text widgets in Appearance > Widgets > Footer areas and then the footer would be hidden.
thanks, i will doing it
Using default theme this stops, so it is a theme issue… Can you please advise.
Thanks for being our customer
Please, check this issue with the default WooCommerce theme like Storefront. If the issue remains, then let us know. Thanks
Thanks for the reply… Like I said, we’ve used the default theme and it works fine. The problem is when we use IDStore….
Then, please, contact us at Forum or via the contact form with your FTP/WP-admin details so we may assist you.
Hi! These four woocommerce files are outdated in the IDStore theme and I couldn’t find these in your newest theme package:
idstore/woocommerce/checkout/form-billing.php versio 3.0.0 on vanhentunut. Ytimen versio on 3.0.9,
idstore/woocommerce/loop/result-count.php versio 2.0.0 on vanhentunut. Ytimen versio on 3.0.0,
idstore/woocommerce/myaccount/form-edit-address.php versio 2.6.0 on vanhentunut. Ytimen versio on 3.0.9,
idstore/woocommerce/single-product/meta.php versio 1.6.4 on vanhentunut. Ytimen versio on 3.0.0
Are you planning to update these files? Thanks!
Thanks for being our customer!
These files were deleted http://prntscr.com/foqo1n.
The form-billing.php file will be fixed in new theme update http://prntscr.com/foqoa4
Please note that before theme update you need to delete “woocommerce” folder in the directory wp-content/themes/idstore/ to avoid problems with old files and it’ll be reuploaded from a new theme package.
Don’t forget to create backup of your files and database before starting update process!
This comment is currently being reviewed.
I cant seem to add new products using this code “[etheme_products skus=”7002,7003,7004,7005,7006,7007”]”
The ones i created months ago work, but any new product made the same way (even if i copy the last (working) product) dont show up.
Can you help me with that?
Thanks for being our customer!
Do you use the latest theme and woocommerce versions? Did you update DB after WC update?
I do, and it still doesn’t work. It easily adds the ones I created months ago, but don’t added a newly made one. Doesn’t matter if I use ids or skus to insert it. pls help
We don’t face this issue on our test site, so we need your wp-admin access to check the problem. Could you please create topic on our support forum? https://www.8theme.com/forums/idstore-wordpress-support-forum/
I am receiving this message when installing the theme:
Your theme (IDStore – Responsive WordPress Theme) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Thanks for the comment.
Please see screenshot http://prntscr.com/fqydbh
A new theme version will be compatible with the latest woocommerce version.
Okay, I will download a new file. Thanks!
Feel free to ask if you have any other questions.
What are the changes in the “Latest Version 4.4”?
Sorry for the inconvenience. Changelog will be added soon. https://themeforest.net/item/idstore-responsive-multipurpose-ecommerce-theme/4792186
hi there, does the idstore theme supports PHP7?
Unfortunately, idstore theme doesn’t support PHP7.
Hello! this theme is compatible with Visual Composer? thx.
Thanks for your interest!
We are sorry, but our theme does not use the VC plugin.
Hi I have a client that has this theme installed on his word press website but the css file is not loading on product pages. I don’t have access to the template purchaser who was the old developer. How can I update this template or how can I fix this css issue? Is the newer version of the template will solve the problem?
Can I get the newer version form you if I send you the url?
Looks like some theme files were replaced by plugin source files. But we can’t be sure if we don’t see the code of the files on your site.
Unfortunately, you can download update only from FT if your client bought theme here. I think theme update will solve the problem if not you can contact us on the support forum and our experts will help you.
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