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1195 comments found.

sophy

sophy Purchased

The map requires API Key without API Key will make map error. Please update your theme allow us to put API Key, I just update hard code to work around.

Everyone use this theme make sure check contact page with map to void error.

OlgaBarlow

OlgaBarlow Author Team

Hello,

This is known issue. We’ll fix it in next theme update.

Regards

vils

vils Purchased

Why after theme update all widgets are empty?

OlgaBarlow

OlgaBarlow Author Team

Hello,

Maybe it’s some glitch because theme update should not affect widget areas.

Regards

vils

vils Purchased

How can I restore the Contact widget in footer with icons? It all is gone after theme update.

OlgaBarlow

OlgaBarlow Author Team

Hello,

You can find code for footer widget areas in theme documentation http://8theme.com/demo/docs/idstore/#!/widgets

Regards

xy440

xy440 Purchased

I am getting this error on home page

Notice: Undefined variable: _i in /home/xxx/public_html/wp-content/themes/idstore/code/products.php on line 94

OlgaBarlow

OlgaBarlow Author Team

Hello,

What version of our theme and WooCommerce do you use? Please, make sure that you use the latest versions of both and contact us on support forum. Provide admin panel and FTP access.

Regards

ykaldes

ykaldes Purchased

Hello, I reinstall the template and can’t find the Visual Composer. is the template not offering this plugin?

Hello, ykaldes

Thanks for being our customer!

Yes, unfortunately, our IDstore theme is not using VC plugin.

Regards

Jesse23

Jesse23 Purchased

(im making a jewerly webshop) Can i make a page where i can add, like the code [cat:rings] and that it will display all the products i marked as “rings”?

thx, Jesse

Hello, Jesse23

Thanks for being our customer :)

You may create the Category named as Rings and set the products to this category. Then these products will be on one page when filtering.

To create the separate page, please, review these instructions:

https://docs.woocommerce.com/document/woocommerce-shortcodes/

If you need the assistance, we are ready to help you at Forum. https://www.8theme.com/forums/

Regards

Jesse23

Jesse23 Purchased

Thank you Hellen for your quick responds. I solved it another way. I made a costum page at the menus page (where u can enter the url it will go) i put in www.mysite.nl/product-categorie/rings. This is the url you go to if you are in the shop page that woocommerce automatically creates and click on a category like “rings”.

So basicaly i made shortcut to that page instead of having to code any :)

Thanks for your help!

Hi there,

Glad you found the solution :) Well done!

Regards

I put following in the content area for the home page and set some products as new items and some as discounted but nothing is showing up on the front page:

{{block type="idstore/product_collection" title="New products" new="1" name="home-new-carousel" alias="product_homepage" template="catalog/product/carousel.phtml"}} {{block type="idstore/product_collection" title="Sale products" sale="1" name="home-sale-carousel" alias="product_homepage" template="catalog/product/carousel.phtml"}}

Hello, alikamrancl

Here are the shortcodes that can be used for NEW and SALE products to be displayed on the Home page:

[etheme_new] inserts the slider of new products (where the option “New” on);

[etheme_sale] shortcode outputs sale items;

Regards

The theme still says 4.1.1, not 4.2 as stated in your update. Is this just an oversight or is the 4.2 not in the most recent update download?

Hello, contivision

Thanks for the comment. Please, make sure you have downloaded the last theme update.

If yes, please, contact us via emails: https://www.8theme.com/contact-manager/

Regards

Hi, is theme compatible with woocommerce 2.6.4 and wordpress 4.6.1? I need to update everything. Thanks.

ok, thanks

Welcome!

Jesse23

Jesse23 Purchased

When i go to my site on firefox it automaticilay forwards to a page it cannot find http://www.[mysite].nl/wp-content/uploads/2013/01/143-270x370.jpg
OlgaBarlow

OlgaBarlow Author Team

Hello,

1) Check if you have this problem with our theme only or with default wp theme too. 2) Make sure that page that you set in Settings > Reading > Front page really exists. 3) In case Problem appears with our theme only contact us on our support forum and provide admin panel and FTP access.

Regards

Jesse23

Jesse23 Purchased

I doenst happen with other themes, i set the front page good. it excists.

It only happens in firefox. Chrome and safari works

Edit I fixed it. Disable all addons and restart firefox. So prob smth in the addons that interfered

Glad you have fixed that! Thanks for let us know

Regards

Hello, We had bought this item for a year ago. Today there are a lot of files of this item, that should be updated. Could you tell, how we can get last version of this theme? Thank you.

Hello, web-alt

Thank you for being our customer :)

The last theme version can be downloaded from your Envato account>>Downlaods tab. If you have some difficulties with our theme files, please, let us know so we may assist you individually.

Regards

Hi,

Just for information, there’s a problem to download last IDstore update in Themeforest backoffice. In fact, in the download panel admin, when I click “Installable WordPress files only ”, zip version is not the last 4.2 but 4.1.1

Best regards

Hello, Afsaneh

Thanks for being our customer :)

We will check that, thank you for the informing.

Regards

Thank, there’s the same problem in packtage “All files and documentation”. It’s the 4.1.1 version.

Thanks for letting us know! We will re-upload the updated package :)

Regards

before i buy this theme. can i change easily size pixel on product? like 1:1 or 1:2?

Hello, Stark_

Thanks for the interest in our themes :)

For this theme, unfortunately, it is possible to change the size for Single product page image. But in our XStore theme, it is possible :D

Look here: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546?s_rank=1

Regards

Hi, is it compatible with woocommerce 2.6.4? Thanks

Helen_Smith

Helen_Smith Author Team

You may proceed to update and if any issues, please, let us know at Forum. Thanks

Regards

ok, thanks

Helen_Smith

Helen_Smith Author Team

Welcome!

Jesse23

Jesse23 Purchased

I have your theme and Woocommerce setup. I set everything to Dutch. My dashboard is in dutch. But only halve of the website is in dutch. Featured products and when you add an item to the shopping cart it says “item added to shopping cart”(so its in english, but should be also in dutch). Pls help

Helen_Smith

Helen_Smith Author Team

Hello, Jesse23

Thanks for being our customer ;)

Please, try to translate that via Loco Translate plugin. If the assistance is needed, we would be glad to help you at Forum: https://www.8theme.com/forums/

Regards

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