8theme

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1224 comments found.

Vehr

Vehr Purchased

Hello, In version 4.5 don’t work EU VAT Number – WooCommerce. In checkout page don’t see VAT Number Label…. Its working on 4.0 version….. BR, Tomek

OlgaBarlow

OlgaBarlow Author Team

Hello,

Please, submit the topic on support forum and provide us with temporary admin panel and FTP access to your site. We’ll check what could be the reason of your problem and fix it.

Regards

On my checkout page PayPal and other payments options are shown twice, everything is double…any suggestions?

Hello,

Thanks for the comment.
Please try to disable all 3-rd party plugins and check if the problem solved. If this won’t help, please submit topic on our support forum https://www.8theme.com/forums/idstore-wordpress-support-forum/ and our team will gladly assist you. Also, provide us with your website URL in Private Content on the forum so we can take a closer look. Thanks in advance.

Regards

Hi, I am using your theme in wide layout but I realized that the width of the front page content is not as wide as your demo page!! Is there any additional adjustment I need to do?

Thanks, Jay

Rose_Tyler

Rose_Tyler Author Team

Hello,

Thanks for the comment. I would recommend you to create a topic on our support forum https://www.8theme.com/forums/idstore-wordpress-support-forum/ and provide screenshots for better understanding your problem.

Regards

I updated my site to WordPress 4.9.4 and noticed that the site now looks awful in mobile view. The responsive options are not working correctly. See these images: https://imgur.com/a/zp8BW

The text cuts off on many pages including the homepage and shop page.

I’m using Woocommerce 3.25 and IDStore version 4.5

When are you planning to update this theme?

Thanks!

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please provide us with your website URL so we can take a closer look.

Regards

Can you give me your email address? I will send the information.

Rose_Tyler

Rose_Tyler Author Team

Hello,

Please contact us via author contact form on TF – https://themeforest.net/user/8theme

Regards

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