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1224 comments found.

I am trying to improve the SEO of our store The Product Description tab and Reviews tab are both currently set as H2 tags, plus some of the review text is a H3 tag. Is this a Woocommerce issue or a theme issue? If the latter please tell me how I can remove the H tags. Thank you.

Rose_Tyler

Rose_Tyler Author Team

Hello,

You may check this situation with Storefront theme (official WC theme) to be sure that problem relates to our theme or to woocommerce. Please read this topic https://www.8theme.com/topic/how-to-enable-h-heading-tags-in-product-descriptions/

Regards

Hello I like your template, I have a query, when I use the live preview I see that the speed of the scroll is very fast can you modify the speed in your template?

Rose_Tyler

Rose_Tyler Author Team

Hello,

It cannot be done by default in our theme, only via additional customization. We also recommend you to review our newest theme XStore: https://themeforest.net/item/xstore-responsive-woocommerce-theme/15780546?s_rank=1

Regards

Hi, in my site, captcha doesn’t work! I thought it was a problem of my site but I also saw that your site has the same problem: http://8theme.com/demo/idstore/register/

Please, can you check it? And after can you tell me how to fix the problem on my site?

Thanks in advance! I await for a response

Best regards!

Hello,

Please set permissions 777 for the folder “tmp” in the directory /idstore/code/inc/really-simple-captcha and check registration page after that.

Regards

Hello,

I’ve already tried to change directory permissions to 777, but this does not solve the problem. Please, resolve this bug!

I await for a response

Regards

Hello,

Please try one more time http://prntscr.com/h49x9c
If it won’t help, submit a topic on our https://www.8theme.com/forums/idstore-wordpress-support-forum/ , and send us your accesses, we will check everything and help you with it.

Regards

Vehr

Vehr Purchased

Hello, In version 4.5 don’t work EU VAT Number – WooCommerce. In checkout page don’t see VAT Number Label…. Its working on 4.0 version….. BR, Tomek

OlgaBarlow

OlgaBarlow Author Team

Hello,

Please, submit the topic on support forum and provide us with temporary admin panel and FTP access to your site. We’ll check what could be the reason of your problem and fix it.

Regards

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