This author's response time can be up to 1 business day.
is not working the cart in my web site and i want to redirect to cart when my clients confirm the item pleases i need help i send you the wp admin by private
Will you be so kind to update our theme to the latest version?
I have filled up necessary information on theme’s settings with my contact info and google location. But, contact us page is showing nothing.
My site: http://demo2.rosiesworkwear.com/
Also, if I don’t want to use all widgets. What is the preferred method to disable other unused widgets?
Contact us page can be found here http://demo2.rosiesworkwear.com/contact-us/
Please, contact our support at Forum and provide all the details of your site and your request. Thanks
I got a small question. When I put my website on a normal screen everything is working fine. but when the screen gets to large everything gets out of order. The css changes so that all my ajustments get weird.
Can you tell me how to fix this?
I think it has something to do with the large resolution css
Please, provide the link to your site and device you are using.
Im using chroom as webbrowser
when I’m using a 13’ screen everything displays great but when i’m using a 24’ screen it displays not good
We are using 27 ` and everything is working perfect.
I think I have to change the large resolution just as I did on the costum css. Because the large css overrules the changes in the custom css.
No, you need not change anything in the custom.css file.
best theme support by far thanks to your team ;]
I updated to latest version of Wordpress today and my Revolution Sliders stopped showing. I’d rather not update the theme. Is there another way to fix this like uploading a newer version of Revoultion Slider from the latest theme files? If so do I just delete existing Revolution files and replace, and will that delete existing slides? Thanks.
Please, update to the last version. From the link we have provided you may get the tips for solving the issues.
Hi, I have some problems.
We have a bug when i upgraded to the last Wordpress version in the products page.
We don’t have some pictures anymore.
These issues happen because you have too big sized images.
I think it’s not the issue, because i tried to put small images. Worked perfectly before the WordPress 3.9.1 update.
How i can fix that?
Please, create a topic at our Forum so we may review your site better.
howing the single result
Fatal error: Call to a member function is_visible() on a non-object in /home3/arenal/public_html/best-hair-weaves.com/wp-content/themes/best-hair-weaves/woocommerce/content-product.php on line 32
Hi need to see what happen here you have my login details for login detail to see what happen thanks
It will be much better if you leave all your details at Forum so we may check.
this version compatible wp 3.9.1?
Yes, our theme is compatible with last WP version.
We have purchased yr theme on 15th of april. We are using this theme at www.aysegulevleniyor.com. We have a problem on the product page (i.e. http://www.aysegulevleniyor.com/product/101-102-davetiyeler/#lightbox[gal]/0/) When you click on the main big picture and the first picture of the small ones, the left and right cursors does not appear and I cannot use the slide show feature. Can anyone help? Thank you.
Please, go to WooCommerce > Settings > General and disable Lightbox as it mentioned in our documentation http://8theme.com/demo/docs/idstore/index.html#!/woocommerce_settings
Hello! Do you know if is it safe to update WooCommerce to 2.1.9 with the latest version of ID Store theme?
Yes, you may update the plugin to the last version. You may do the backup just in case.
I’m trying to translate the theme, but can not get the [woocommerce_my_account] me translate well.
There are many things that do not come translate and translated, what can it be?
Thanks for the report. Please, leave your comment at Forum with the issue described. Thanks
hi will there be an update to be compatible with latest version of woo anytime soon i have a message saying theme has outdated versions of woo? thanks
Currently, we cannot say exactly when the update be ready.
Hi, is it possible to use the plugin Polylang with your theme? Thank you!
Thanks for your interest. We cannot guarantee fully compatibility of our theme with third-party plugins.
Hi I have Problems please help
1 – When you add (product gallery images) image does not appear in the tape see this link http://www.allcareuae.com/?product=ab-coaster-2
2 – Site slow
plz help me
Please respond quickly
Please, try to update our theme to the last version. If the issue remain, contact us at Forum. Thanks
Same Problems please help me
Give me email support plz
because is web site and support close
You may contact us at http://support.8theme.com or http://8theme.com/forums
I updated to Wordpress 3.9, and now the Revolution Slider does not appear. I didn’t change anything.
Do you know the problem?
Thank you in advance…
Please, review the topic about the issues with WP 3.9 http://8theme.com/forums/topic/idstore-problems-with-wordpress-3-9/
I am getting this error on my wordpress site, although I applied the fix you gave.
Warning: set_time_limit() has been disabled for security reasons in /home/u140275049/public_html/wp-content/plugins/envato-wordpress-toolkit-master.tmp/index.php on line 866.
2. I am unable to add categories under Shop page as dropdown in the Menu’s section, when I go to add categories in Menu, it comes up as uncategorised.
We recommend you to remove this plugin as it is not working correctly. Please, update our theme manually.
Can you tell me when the theme will be compatible with the latest version of woo commerce.
There is only one file out of date and it does not influence the work of our template. In general our theme is compatible with the latest WooCommerce version.
That’s great news – thank you!
You are welcome
I am unable to add categories to shop menu as when I click Categories it comes up as uncategorised
It will be much better if you contact us at Forum ( http://8theme.com/forums ) with the details so we may check.
Thanks very much
please help me,, i install your theme in my godaddy hosting and the message is this: Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Have you contacted your hosting provider with that? Make sure you have done the installation due to all the instructions from our documentation.
quick question…how do I get the side bar to look like to one on the left in this link:
Will you be so kind to provide us more details as the link is not the one you would like to show?
Of course – click on the short codes tab on the main menu – the to left sidebar area the tabs are different – can you tell me how to do this?
Please, check the link you have provided It will be better if you contact us at 8theme.com/forums. Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author