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Hi. For some reason, the banner graphic I add to categories does not show on the category page
Also, the products don’t appear!
Hi, ezimermanPlease, contact us in http://support.8theme.com and provide the screenshots of your issues with the link to your site.
Hello, I want to start a B2B store with a login requires. it is possible to remove the basket and prices, so that only authorized customers who have these function? + So I wish that when you look at a product / item, then you can attach a PDF or similar. for the product / item. Is it possible?
Kind Regards PK
1) No, there is not such feature in our theme.
2) It’s possible, this is default Magento function, you can read more here http://www.solvingmagento.com/a-magento-file-custom-option-type-primer/
Hello you did a very nice compliments template, i like very much.
I have 2 questions for you:
1) as you change the graphics of the “slider revolution”
2) because at home the carousel New product is not responsive? (On firefox)
Hi, sabatininew,Very likely you have an old version of Mozilla Browser. Please, update it. You may also enable/disable responsiveness of the Slider in the Revolution Slider settings in admin panel.
Hi- How do you edit the contact us page?
Hi, ezimerman, Unfortunately, you cannot edit this page via our theme settings. It is default page of Magento platform.
Any plans for an opencart version?
Hi, chris_saturn,Yes, we are thinking about that.
I hope you do bring out a version fast, as the Wordpress version looks very nice but its difficult to work on a localhost version and the live version without having to use a utility to scan its database and convert the websites addresses back and forth each time and Magneto version although does not have the nice filter sliders but it does have better options as its a full commerce package but I’ve always found the front end & back end quite slow moving and quite taxing on browsers and I have a 4.7GHz desktop!
Opencart just runs a lot better I feel. I do hope to see your theme on it. I’ll keep an eye your pages for a while to see when its available.
Thanks for your interest. Be in touch with us.
Very Nice Theme! Im interested but also wondering if on the product pages its possible to move the Promo Banners above the Footer instead of having them above the “Description” and other tabs.
Hi, ryhill, Thanks for the interest in our theme.
Please, contact us in http://support.8theme.com and provide the screenshot of what you want to implement.
Also is it possible to have a normal drop-down menu as the main menu?
In the instructions…thanks
Not at all.
Hi, 8theme, Real good job, well documented, easy to install and to translate! Many thanks
Ticket ID #PDB-487-71708
Hi, gameofthrones, We will answer to your ticket as soon as possible.
Great looking theme!
But it seems to be a bug with the shopping cart http://8theme.com/demo/id/checkout/cart/ If you put four different items in the cart and then remove two of them from the shopping cart… then all items disappear.
I use Mac with latest Chrome browser.
Hi, Raekwon-code,Thanks for informing us, we will fix that in the next update.
Very nice theme,
But I have a problem , when i installed it on magento, but when i go to setting and change some template options, and save it, it gave error 404 and cannot save changes.
in default, Enable sidebar on category page is disable, how can i enable it(using xml and phtml files, coz setting is not working)
Hi, naeim,Please, contact us ink http://support.8theme.com and provide you admin panel details with error details.
I am running the site on WP with woocommerce (latest version of all). When you get to checkout i have 2 options for payment. However, neither option is dropped down, despite being selected (the default payment option under Woocommerce). This means that the user has to reselect the default payment method to use it… What’s going on?
Hi, amyrose88, You need to choose the option and only then the next dropdown opens.
I know. This is my problem. This isnt very intuitive for the users. Can you please help me fix this.
The default payment option needs to be open already.
You may try to disable this default Magento option in the Magento settings, and then all the options will be open.
i am using WP….
Here is Magento comments section Then, go to Theme Settings>Shop>Disable Accordion Checkout
OK. sorry. OK, i Have tried this but this doesnt fix the issue I am referring to. I am referring to the bullet points for selecting the payment method. I am using Paymill (and have also tried with others too) and Paypal standard, but the default payment otpion is not exapnded, which it should be, as it is preselected (by being default). The user then needs to click on the payment option they want to use (even if it is the default one) in order to enter their payment details to proceed.
hope that makes sense.
Will you be so kind to contact us in support.8theme.com and provide all the these details together with access to the site. Thanks
Have sent a ticket in. Pleas let me know once it has been looked at. #JLX-441-76344 Thanks
Thanks, We will review it as soon as possible.
I am still waiting for a reply. THis is very important to us. Can you please tell me when it will be looked at.
We have answered to your ticket.
Whenever I try to change the theme settings, I get a 404 error. Any idea why this is happening?
Hi, muvdigital,It would be better if you contact us in http://support.8theme.com and provide all the details of your site.
Do you think this theme would fit an Art Gallery shop?
Hi, PeterPer, Thanks for your interest in our template. Our theme can be great variant for your art products presentation.
Did you create the sizing guide?
Yes, we have it activated on the Single Product page.
Judging with your design expertise. Do you think It this theme can fit for a food/beverage website? Thanks!
We think this theme would be an ideal variant for food/beverage website! Regards
Hi there, I was wondering if this theme will be updated to support Magento 1.8 and also what possible new important features are you guys looking at for future updates?
Hi, neo_one,We are reviewing now this question, and hope soon the update will be available.
Is there a way to show featured products on the homepage?
Hi, ryhill,In our Magento theme it is possible to add only NEW and SALE products, the code for them in in the Home Pagen code.
That’s kind of limiting for a store to be forced to only display NEW or SALE items on a homepage while other products that need to be on displayed also. How about an option for FEATURED products in the next update or some sort of work around?
I filled out a ticket:ZRM-321-82474 with some important questions. Could you please get back to me on this. Mainly about the main menu and how to get the custom blocks to work like the ‘superfish menu’. And how to get the Custom Nav blocks to show in the mobile menu and the menu that follows as you scroll down the page. * Very important that all users see all of the menu…all of the time on any device.
Please help me to figure this out. If things cant be done at all i need to know.
Thanks for your awesome support,
Hi, ryhill, Responded in a support.
Please check the mail box, or go to our panel of tech support. Regards
Thanks for your response! It was hiding in the spam box.
You are welcome.
Hi. Is there a way to add featured products to homepage?
Hi, ezimerman,In our Magento theme it is possible to add only NEW and SALE products.
I purchased this theme because:
1) its very nice looking and professional
2) you guys are definitely a trustworthy company who, unlike some who take the money and run, keeps updating their themes well into the future.
I have a few improvement recommendations:
1) The font on the phone size is very hard to read, it would be awesome if it actually got larger when viewed on a smaller device.
2) To reduce the footer on the phone it would be awesome to see an accordion collapsible menu.
3) The product quick view popup has some minor css glitches on Firefox.
Hi, neo_one,Thank you so much for your feedback. Will you be so kind to contact us in http://support.8theme.com with all your requirements? Provide also your site details.
I would like to add lightbox to images on CMS pages. Is there a way to do that with this template or do I have to install an extension?
Hi, nuvair,Unfortunately, it is impossible to implement with our theme settings. You may try to install additional extension.
That’s all I needed to know! Thanks again.
Not at all!
i see that your screenshot has been taking from your WP version of the theme. So on the 4th ( the longer in height ) screenshot, we can see a mini-slider at the bottom of the left sidebar.
Is this option in your magento version to ?
I also see a average rating of the product ( star rating ) in the categories product grid, on the product image bottom left.
Is it in magento version to ?
Hi, randy_motto,Please, contact us in http://support.8theme.com and send the screenshot of what are you talking about.
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