198 comments found.
Hi, Quick Presale questions. Is it possible to have the tickets on your theme converted to woocommerce products. The goals is to sell tickets with different pricing based on the user role (registered earlier). Is this possible? Does this theme support woocommerce in general ? Do you support multiple attendees per event with custom field for these attendees? Any attendees based registration / management system for the events?
@janxcode can you update the plugins Slider Revolution and WPBakery Page Builder 5.54 to the current 6.9.0. having difficulty as not compatible with the current version of WordPress.
Is this theme still being supported? Looking at the comments and no update since 2016 looks like it isn’t.
iEvent 2x not working with WorPress 5.8.1. Cannot save changes.
Your preview is broken, which is a shame.. I’m very interested!
Hey, the theme is showing the following errors, it’s even in your demo:
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /Applications/XAMPP/xamppfiles/htdocs/efc/wp-content/plugins/revslider/includes/operations.class.php on line 2758
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /Applications/XAMPP/xamppfiles/htdocs/efc/wp-content/plugins/revslider/includes/operations.class.php on line 2762
Warning: “continue” targeting switch is equivalent to “break”. Did you mean to use “continue 2”? in /Applications/XAMPP/xamppfiles/htdocs/efc/wp-content/plugins/revslider/includes/output.class.php on line 3706
The buttons on “Theme options” page are not responding
Visual composer is not the latest version. Can you send the latest one?
Countdown timer in slider not working. Can support fix this for me please?
Hi, we are very sorry for any delay, that might caused a problem for you while you are waiting to get a response on themeforest discussion board, however our support team on support portal janxcode.ticksy.com are always available for your support. Please raise an issue on our support portal our team will respond to your ticket within 24 hours….
The promised update in 6weeks, 9 months later is more than long overdue..
Is this theme still supported given lack compatibility now with latest WordPress +6.0
Hi Sir, as per your Instruction at http://docs.janxcode.com/#settingup-page-title-bar Setting up Page Title Bar
I did not able to see page title bar option in header so please confirm where can i change page title bar image
Hi Sir, our team are following up with your ticket
Can this theme be used to build a website which allows registration of event managers from the front end? like event brite..
thanks for your interests, but i am sorry to say no
Hello and congratulations for the template, visually we like it a lot and we were thinking of acquiring it for an event company.
We’d like to ask you a couple of pre-purchase questions. This company has a strong presence on YouTube and Instagram and we would like to know if the template is ready to show this type of channels or if we should rely on third-party plugins.
Thank you very much for your time.
I just realized that the template is updated on 19 December 17 but created in 2015 …
Is it ready for Gutenberg?
Hi, thanks for your interests in our theme, we are providing a huge updates on this theme within 6 weeks from today..but currently the theme is working fine and stable. and we are still providing our support to this theme. For your youtube you will need to use third party plugins if you need to pull all videos from there…in the mean time…we can add this as a new feature to be integrated to our theme with next release…. for instagram, its a widget in the theme that you can add easily..
for Gutenberg we still need to test that
Hello, I can not configure the sliders at the level of the home page. if you can help me. thank you
hi, thanks for purchasing our item. please submit a ticket to our support portal on janxcode.ticksy.com. our support team will guide you
Hi! I’m trying to install iEvent child-theme. I’ve received this error:
Do Not Activate “ievent”! A PHP FATAL ERROR has been detected.
Fatal error: Cannot redeclare ie_style_sheets() (previously declared in /homepages/4/d614966287/htdocs/clickandbuilds/symposiumcommercialisti/wp-content/themes/ievent/inc/enqueue.php:70) in /homepages/4/d614966287/htdocs/clickandbuilds/symposiumcommercialisti/wp-content/themes/ievent/inc/enqueue.php on line 69
Please help me, thanks
We are really sorry, we will need to access to your website and investigate the issue. Unfortunately your support is expired and u will need to submit a ticket to our support portal so our team can track your issue
Hi, Where do i change the buy now link in menu(the one displayed in red in the end). Currently i changed the button name to Register but the link does not change even after setting it from theme options.
Hi, Can you please submit a ticket to our support portal on janxcode.ticksy.com with ftp access and wp admin so we can check that issue for you
Hi theme is good but not working proper and support team no response after one week. waiting for response.
Our team have replied to your ticket, sorry for any delay
hi, when will you update the theme. We do not want support. we want an update. ı asked three months before you said it is on the way.We want an answer
Hi, Theme updates on progress, coming soon. The delay because we are working on a new theme release. Please accept our appolgies
hi, you can do that by changing the typography option from theme option panel in admin. Please submit a ticket to our support portal on janxcode.ticksy.com, our team will help you in that
why you guys are not replying in support mail, my banner video is not working…its is about 3 to 4 days and u guys are not replying, please fix my problem that why my banner video is not working…
Our team are following up with your ticket
i didnt get any reply till now there
all tickets were replied by our team 
, hope they have solved your issues
Hi,
I have a problem with the registration form in Flexslider. I want to use the form with my own set of fields. I created a new form in CF7 and added a shortcode to the section “Custom Form” on page “Flexslider Information”.
The form is displayed correctly – http://new.holoexpo.ru/
But when I send – a letter arrives without the completed fields. And with the default form – everything works correctly.
Tell me what could be the problem?
Thank you in advance!
Hi, please submit a ticket to our support portal on janxcode.ticksy.com to get the full support you need to solve your issues
