Web Themes & Templates

Discussion on IGNITE - Simple One Page Creative WordPress Theme

designova

designova does not currently provide support for this item.

32 comments found.

Hello,

Thank you for the nice theme. I’ve logged three requests through your support forum and haven’t yet received a response. How does one get the menu to function as it does in your demo. In the site that I’ve set up, menu items links and opens a new page, as opposed to scrolling down to the section within the one page site.

Please respond, as this is an urgent request. Great theme, but poor support.

Christian

Hi,

We are extremely sorry for the delay. Your ticket has been processed.

Thank you

Template layout is nice but responsive rules are loaded only on page refresh and child theme doesn’t follow latest wordpress guidelines. I hope the will update theese lacks.

There are some device specific scripts which calculates the width of device which may be confusing you about the responsiveness. It will work smoothly on devices without any glitches. We have included a basic child theme which is compatible with the theme supplied. We will check your claim and will update Theme and Child theme if necessary. We will periodically test and update our themes.

If you are facing glitches in your installation, our support team will assist you to fix the issues. Please do follow up on the support system

Hello,

How do I ensure that all Ignite portfolio items display? In order to display all 22 items on a desktop browser, I broke the items into two sets of 8 and one 6. This solution does not work on mobile, where only a handful of them are displaying.

Thanks in advance! – Kristin

Please use our support system: http://designova.net/support.html

Hello,

Demos are down it seems.

:)

Fixed. Please check again. Thank you :)

Hi, does this come with a fixed, horizontal menu option, or is this menu the only one?

Hi, thanks for showing interest in our theme. This theme comes with current menu option only

I wonder what the problem is, the plugin doesn’t work visual composer

Hi,

Please contact us through our support system: http://designova.net/support.html

Thank you

i raise a ticket for support but no reply from your side visiual composer is not working it’s very important issue i cannot proceed my work because of this

Hi,

We have updated the theme. The update is already in the queue. You will receive notification after the update review.

Thank you

hi there is problame while import a data home slider is missing i want the same slider as shown in demo there is no reply from your support team as i go for ticket

i want the same way home slider which you develope for your demo look tell how to do that because the is lots of setting in revised slider and i am not getting it . give me some docs so that i can understand ot just tell me the procedure how to do it

Hi,

Your ticket has been processed.

Thank you

How do you request your money back?

Thanks for the great WordPress you provided. I have one issue for Ignite Map. It shows “This page didn’t load Google Maps correctly. See the JavaScript console for technical details.” And below is the console screenshot:

Hi,

Please use our support system: http://designova.net/support.html Our developers will help you.

Thank you

Hi, Visiual Composer is not working. Can you help me? Thank you

Hi,

Please contact us through our support system: http://designova.net/support.html

Thank you

I have a problem with the template. When using a YouTube video in the row’s background, the video is not placed correctly for tablets and smartphones. The video goes white. What should I do?

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