Web Themes & Templates

Discussion on iHelper - Drupal Knowledge & Helpdesk Theme

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16 comments found.

Awesome Work! Good Luck With Sale :)

Congratulations! Awesome Work! GLWS :)


Amazing Work, Good Luck With Sale :grin:

Thank you.

Congratulations! Nice Work, Good Luck With Sale :grin:

Thank you :)

very nice work ! big sales to you ;)

Hey there, I signed up to your support forum but could not see a category for iHelper at the moment.

I have a couple of questions I would like to ask about adding the theme to an existing site (the best way to do it ect).

Would you be able to create a forum category for this theme?

Best Regards :)

Perfect, many thanks :)

Hi, i made subtheme of i-helper, but i cannot make main navigation looks like in normal theme. Could you give me some advice to make a proper subtheme of your great i-helper?

Pls raise a support request on our forum including the link to your site.

btw. your support forum http://www.symphonythemes.com/forum is not working…

Oops, we cleared the cache, it should be working now.

Hi, The theme looks really nice. I am considering it for a project. This will be multilingual, with added Arabic. Therefore I’m enquiring whether the theme supports RTL?

Thanks. It does not support RTL yet. If you purchase it, we will send you an update with RTL support.

Thank you for replying. For various compatibility reasons, the aim is now to build the project on D7, so I will have to find a theme that works with D7.

No worries. You are welcomed.

does this theme replace “HelpDesk – Ticket Support & Knowledge Drupal Theme”

Yes, it has similar functions, but without the ticket support.

Is posible install the in production and develop environment in the same time.?

Just can install one time. but the second I alway receive “The website encountered an unexpected error. Please try again later.”

Are they separated sites? If yes, please check the second site have the same hosting settings as the first one.

Excellent quality, and AMAZING support! My hosting provider corrupted image of my site, and I thought all was lost. THANKFULLY the developer stepped up and helped me fix all the issues remotely – I didn’t have to lift a finger. I never comment on themes purchased, it’s just not something I do – however the service, professionalism and quality of product so exceeded my expectations that I had to make sure credit was given where credit was due. Well done!!

Thanks alot Tara.

Bonjour ma version Drupal déployé est la 8.7.4 et j’ai acheté le thème Ihelper et je vois qu’il est indiqué Drupal 8.5.x. J’ai acheté le thème et impossible de mettre le thème sur mon site. Comment faire ?


Pls install the theme using the full site package. After that, you can update the Drupal core to 8.7.4.

Bonjour, je ne comprend pas votre retour. Comment je procède ? Avez vous un tuto ? Sinon je ne pourrais pas utiliser mon thème :(

Ça met “La mise à jour automatique du cœur Drupal n’est pas supportée. Consulter le guide de mise à jour pour savoir comment mettre à jour le cœur manuellement.”

Pls open the index.html file under the Documentation folder and see the Installation section.

Drupal core update is a manual process. Are you familiar with Drupal?

Hello, is it possible to get it as html template only? I love this template and i’d like tu use it with another CMS platform

Hello, I’m interested but would like to know I could make this work (Single sign on) with my Drupal8 website. Could you help? Also, how do I test the Helpdesk functions that I’m very interested about? Thanks!

Please advise if you have an easier/better way to add the features/functions of the Helpdesk of this theme to my Drupal 8 website. Thanks!

Hello, I have messaged you at info@sumphonythemes.com.

We are unable to install the bundled file due to some database table missing issue. can you provide the updated files (package + SQL) “info@wes.co.in”

We don’t see your account status that you have purchased our theme.

If you download it via Elements, you are not entitled for support.