ThemeWarriors

ThemeWarriors supports this item

Supported

120 comments found.

Hello just purchased your theme went to install it and got the following error “The package could not be installed. The theme is missing the style.css stylesheet.”

Running Apache on CentOS 07 Running Latest version of Word Press 4.7.2 Made the following changes in /etc/php.ini upload_max_filesize = 64M post_max_size = 64M memory_limit = 400M file_uploads = On max_execution_time = 180

Nevermind I figured it out lol. Had to unzip and then dig for the zip file

Hello its me again. So I installed the theme and I’m looking it over and I need a starting place.

I would like to set up the theme like you have it in the preview. Menu Bar on top. A “Featured articles” section are of the highest importance.

Can you let me know how to set up the menus and featured articles like that, or point me to some documentation.

Thanks

Thanks for the reply. So I got some of it figured out. This theme seems really powerful. I have a question on the search engine. Does it take Boolean arguments, can I search based on Tags or categories? For instance if I had a series of blog post that I tagged with say <tag1> or put in a category say Category1. Could I search based on that? Like Catagory1 “test to search for” or Tag1 “Text to search for?”

Hi.

Yes it’s possible, by default the search result is based on your keyword / terms. But somtimes, doing a search on a WordPress powered website does not always bring up relevant results. For giving visitor a better search experience, you can try this plugin: https://wordpress.org/plugins/relevanssi/

Thanks man got it working love the theme

Hello hoping you could point me in the direction of how to change the width of the columns. Currently the left column is way to large and the right is way to small.

Thanks again

Thanks for the response, what css file do I add that to? And do I add it change existing to the values?

I edited the custom.css file with your suggestions. The Right Col and the and the .bg-left moves, but the Left col does not move so the text in the left col, goes into the .bg and right col. I have tied different values for leftcol width and it does not move.

Hi.

Please clear your browser cache, then try to refresh page…

Hello, How to setup hompage is demo ? My staff bought this theme, but he is ill, so i have to finish work :(

Hi,

Please submit a new ticket on https://ticket.themewarrior.com using your purchase code.

Hello, I like this theme but, before i buy it, i want more: 01 – I can remove credit link? 02 – This theme has not widget footer, i can add more?

You either can keep complaining about the issues you experienced or you can let us help you by following what @tompradana have said previously.

Thank you all, Done

When are we having Updates, it’s a Year Now without any new updates ?

Hello.

Thank you for contacting us.

We have many tasks on all our themes to get done.

I am trying to create a child theme but the theme-styles.php is called in the parent functions and it references the stylesheet_directory not the template. How should I get my child theme stylesheet to load after the parent in this situation without changing template files?

Hello.

Glad to hear, and thank you for your suggestions.

2 questions:
1. How can I make the search bar on category pages not preload with the category of the page? For example, when someone clicks on category “HTTP” and they are taken to that category page, if they search anything outside the category they won’t show results and they won’t know that the category is restricted because the dropdown is hidden. I don’t want to show the dropdown, just want it to always have “all categories” as the default unless changed by the user.
2. I have multiple categories for each article, and they’re sometimes repeated. In the related articles at the bottom of single posts, it is pulling multiple of the same articles. How can I make it so that it skips articles that have already been posted in the related articles section?

Hello.

Thank you for contacting us.

1. Please follow these steps:

  • Find and remove all of these code
<div id="advanced-search" class="clearfix" style="display: none;">
[...]
</div>

<div class="advanced-search">
[...]
</div>

2. Follow these steps:

  • Find these code:
$args = array(
                'post_type'         => get_post_type(),
                'post_status'         => 'publish',
                'posts_per_page'     => '4',
                'orderby'             => 'rand',
                'tax_query' => array(
                    array(
                        'taxonomy'     => $taxonomy_name,
                        'terms'     => $term->slug,
                        'field'     => 'slug',
                    )
                )
            );
  • Replace with:
$args = array(
                'post_type'         => get_post_type(),
                'post_status'         => 'publish',
                'posts_per_page'     => '4',
                'orderby'             => 'rand',
                'post__not_in'        => array( get_the_ID() ),
                'tax_query' => array(
                    array(
                        'taxonomy'     => $taxonomy_name,
                        'terms'     => $term->slug,
                        'field'     => 'slug',
                    )
                )
            );

Hello I would like to remove social buttons from posts (facebook, twittter and googleplus) from posts on the Iknowledge theme. This is not possible now. How do I do this?. I may have to demand a refund if I cannot do this.thanks

tompradana

tompradana Author Team

Hello.

Try to add this css code through admin > appearance > customize > additional css:

.meta-box .share-button { display: none !important; }

Hi,

Does this theme allow users to create support tickets? I’m looking for this functionality but so far I only found this one https://themeforest.net/item/ticketlab-ticketing-support-knowledge-base-wordpress-theme/19596471 and I wanted to be well informed before choosing a first theme for my wordpress site.

Thank you

tompradana

tompradana Author Team

Hello.

There is no feature for that feature, we are using default bbpress system…

Just purchased – trying to use the import feature (zip file) on wordpress and its erroring out. Any idea’s

Purchased this = Downloaded zip Bought Premium Business package on Wordpress.com (350.00 bucks) Registered Domain

Using zip import and it dies on configuring site.

tompradana

tompradana Author Team

Hello.

1. Please unzip first your donwloaded file, you will find the theme in Theme Files folder.

2. Go to Admin Dasbor > Appearance > Themes > click Upload Theme

3. Upload themefile (iknowledge.zip)

4. Activate…

I am interested in the iKnowledge theme but have a couple of questions. Can registered users add or modify content like on other wiki pages? Can photos be uploaded in a gallery? Can I see the documentation before purchasing?

Thanks

tompradana

tompradana Author Team

Hello.

1. It’s not possible to modify content like on wiki pages.

2. Yes, images or photos can be uploaded in WordPress upload folder.

3. It’s not possible.

Hi guys,

I sent a support request in December, but i dont think I got a reply.

I have purchased the iKnowledge theme, but need help please to get categories and featured articles inside the main frame, as it shows in your demo.

Please assist me.

Thanks, Richard

tompradana

tompradana Author Team

Hello.

We need your login credential, please send it through form on sidebar here: https://themeforest.net/user/themewarriors

kmarvel

kmarvel Purchased

I do not want to show the social icons on posts. How do I disable them?

kmarvel

kmarvel Purchased

I want to remove the social icons that show in the column underneath categories

tompradana

tompradana Author Team

Hello.

You can use this css code

.meta-box .shared { display: none !important }

Hello,

I can’t add/remove widgets to the “homepage” on /wp-admin/widgets.php so it’s just blank.

The sidebar & Forum Sidebar appear & work perfectly… but there is no option to drag widgets to the home page.

I’ve imported all the demo data, so posts / categories etc are all there just the homepage isn’t adjustable.

Here’s an example photo of what I mean.

https://www.dropbox.com/s/qoluu2om539x4q4/homepage-missing.PNG
budhilaw

budhilaw Author Team

Hello,

We need your login credential, please send it through form on sidebar here: https://themeforest.net/user/themewarriors

Hello, Does your theme use custom post type for KB articles? or does it use regular post for the articles. Thanks

budhilaw

budhilaw Author Team

Yes, we use custom post type for KB articles.

Hi ThemeWarriors,

i’m web developer (Both Wordpress and Frontend) having experience of 7+ years – I have done lots of projects for themeforest – if you need an developer please mail me at themezane@outlook.com

” I’m sorry if this comment distrubs you “

Hi, I am trying to install the iKnowledge theme, and I get an error message “theme is missing the style.css stylesheet.” I tried to find any support information online, but was unable to find anything. I folloed the procedure as described in the manual, i.e. importing the zip file.

Hi,

The theme doesn’t install well because you didn’t extract the iKnowledge – Unzip First.zip file. Unzip it frst then you’ll find the theme file under “Theme Files” folder.

Is there a way to customize categories – so that the display of them on the left pane – includes subcategories (indented perhaps)?

I’m trying to build a large knowledge-base – where I want the categories to essentially be the overall index of the site.

Thank you, Vic

Hi, Please post using an account that already bought our theme and bought support feature from ThemeForest, so we can help you to solve your problem. :)

I have bought themes from TF; but I’m asking this question in order to determine if I want to buy this theme….

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