83 comments found.
Hi, I purchased this theme last year, but now it has disappeared from my update list. May I know why? Does this theme support lifetime updates?
Hi, that’s strange, please contact envato support to fix it;
https://help.market.envato.com/hc/en-us/requests/newCheers.
Hi, I have a shortcode for forms for an estimate request form clients in a menu item called Estimate. Unfortunately, the Ajax page load of that page doesn’t show the form. How do I show shortcode functionality on (Pixelwars) Homepage Menu Item? Thank you!
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Looks like your support team is not happy to help me. Created ticket on the 25th, and today is 27th. Nothing heard from them. I had a critical issue that renders iMac display unusable when blog page sidebar flickering/shaking happens over 35 minutes. I had uploaded how the flickering shows, how it damaged display, and what would be the solution to stop blog right sidebar shaking, but no answers yet. Not even acceptance of the issue and assurance that you are woking on it and need time if you don’t have a fix right away. It’s not a present issue. It’s an issue existing for a long time with your themes, almost all themes. You can check on it visiting your demo blog page and scroll the page slowly. As soon as you reach about half of the page scrolling, the sidebar begin to shake vigorously. This exact issue is present is all demo: 01, 02 and 03. I require a fix ASAP or assurance that you acknowledge the issue present and are working to fix it. Thank you!
replied on your support topic.
Hi, I’m tweaking site now, and got two issues: 1. The Post sidebar shakes while scrolling. 2. Back To Blog link behavior for To Grid Blog doesn’t work. While selected “To Grid Blog”, the Back to Blog link disasters from Single Post and only remains HOME and SEARCH. Instead of going to Regular Blog page, I wanted to go back to Grid Blog when a post is opened. Can you suggest a solution? I tried to send you the same comment from your Support Page Contact Form but that seems not working. Thank you!
Hi, support is provided on our forums by our dedicated support staff, are you getting any error in any phase? Here are the basic instructions for creating a new topic on our forums;
1-) First create an account here if you haven’t’ created already;
http://www.pixelwars.org/wp-login.php?action=register2-) Then navigate to your theme/template forum ;
http://www.pixelwars.org/forums/3-) Scroll to the bottom of the forum page and “Enter your purchase code” then click the “Verify” button, after that, you will be able to post new topics in that forum.
Have a nice day.
Looks like your support team is not happy to help me. Created ticket on the 25th, and today is 27th. Nothing heard from them. I had a critical issue that renders iMac display unusable when blog page sidebar flickering/shaking happens over 35 minutes. I had uploaded how the flickering shows, how it damaged display, and what would be the solution to stop blog right sidebar shaking, but no answers yet. Not even acceptance of the issue and assurance that you are woking on it and need time if you don’t have a fix right away. It’s not a present issue. It’s an issue existing for a long time with your themes, almost all themes. You can check on it visiting your demo blog page and scroll the page slowly. As soon as you reach about half of the page scrolling, the sidebar begin to shake vigorously. This exact issue is present is all demo: 01, 02 and 03. I require a fix ASAP or assurance that you acknowledge the issue present and are working to fix it. Thank you!
You were not able to give me any fix at all. I had to hire a third-party tech to take care of that crazy sidebar flickering issue. Also you didn’t advise me any fix for “Back To Blog” Grid page issue, which I had to hire another tech to customize it from your plugin core. Also, you didn’t give me any fix for contact form or any other plugin generated shortcode load on Ajax load. I’m really disappointed. Almost 15 days over and no fix.
It randomly broke and I have done everything to fix it, but nothing works.
I talked to NameCheap support and they said this is something to do with your code and that you’d have to make an update.
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/Hi, any feedback about this issue posted 1 month ago?
“Hi, I am interested in purchasing your theme. In your theme demo (Ikonik) I found that you have used one of front-end JavaScript libraries with known security vulnerabilities: GreenSock JS@2.0.2. This is an affected version which is vulnerable to Prototype Pollution. The details are here: https://security.snyk.io/package/npm/gsap/2.0.2. This is too old and severity is high. You may upgrade some of your JavaScript Libraries to the latest version. Can you confirm that the current theme package you have here has been already updated? Thanks a lot for looking into this.”
Hi, we will release a new update with the fix in a few days.
Thanks for the feedback.
We have released an update with the fix.
Thanks
Quick question before I buy the theme 
Is it possible to create a slideshow with text instead of having one background image for the homepage (to showcase recent works/projects)?
Hi, unfortunately, it is not available by default.
Have a nice day!
Hi, I am interested in purchasing your theme. In your theme demo (Ikonik) I found that you have used one of front-end JavaScript libraries with known security vulnerabilities: GreenSock JS@2.0.2. This is an affected version which is vulnerable to Prototype Pollution. The details are here: https://security.snyk.io/package/npm/gsap/2.0.2. This is too old and severity is high. You may upgrade some of your JavaScript Libraries to the latest version. Can you confirm that the current theme package you have here has been already updated? Thanks a lot for looking into this.
Hi, we will release a new update with the fix in a few days.
Thanks for the feedback.
We have released an update with the fix.
Thanks
Cant write a ticket, purchase code not valid it says. I have problems with the contact form. It wont send. When I install NinjaForms or WPForms it wont load in /#/ url (Ajax) or WPForms gives an error trying to submit “This page isn’t loading JavaScript properly, and the form will not be able to submit. Please check out our troubleshooting guide for details on resolving this issue.”
No Performance Addons used, all deactivated. When I go to the normal URL without # at least the WPForms Plugin works without errors. It seems there is an error causing when entering Contacts with the # path. Help?
Hi, sorry about that, we can help you with solving these issues, can you try validating your purchase code now?
Im trying to change the color of the homepage links from white to black but cant find the setting.
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
https://www.pixelwars.org/forums/Hi, since march the WordPress core update until now causing the gallery issues it’s been more than half a year, 8 months now. And the theme is don’t have any update and features improvement. Is ikonik theme not going to update just for compatibility to Wordpress 6.1.1? is totally like a dead theme now, no new feature or new update anything. Thanks
Hi, we will update the theme soon. Thanks for the feedback.
Please can I get some support guys, I lodged a ticket in the Ikonik forum. Thanks DarkWolf.
Hi, our response time in the forums is usually 48h (2 business days), if you have unanswered topics, we will reply soon. Thank you.
Good to see there are also real DESIGNERS amongst sellers here on Themeforest. Your theme is amongst about only 0.5% of themes where I can see real talented designer work. Theme really stands apart of others. Is that WP 6 compatible?
Hi, we will test this theme with WP 6 in two weeks. Thanks
Hi, is an update planned? and if so when?
Hi, sine everything seems to be working smoothly, no update is needed, we may release a new update if a bug is reported.
Cheers.
My “Contact Us” form isn’t working properly. It never sends the message.
Where can I submit my bug/problem? Or is this a good enough place?
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/I purchase the theme and I have a diferentes problems, but the big one is that Elementor don’t work in home page (only). I try to post on support forum but the page gives me an error.
I get this error “You must call ‘the_content” function” and I try all the I have tried all the solutions that I saw in the forum:
elementor > settings > advanced tab > enable Editor Loader Method
Edit Home in Elementor, the parts on the homepage come from Appearance > Customize > Site Identity and Homepage Settings sections.
I just cleared your cache and the problem
“Ignore the following CSS URL’s : /elementor/” in Fast Velocity Minify
What can i do to solve it? The web is: http://estherlopezbarcelo.com
Thanks a lot
Hi, please create a new topic about it on our support forums and our support team will happily help you, thanks.
http://www.pixelwars.org/forums/can you check it again please?
I can´t access with WIFi but I can access with my movil provider. I try to do it with the phone. Thanks
Before buying, I want to feel the theme options, is it possible?
Hi, you may see this video for theme options;
https://www.awesomescreenshot.com/video/9030003?key=6b4c2dd7f4b88545fc6f61cef0b458b6Cheers.
I have wanted to use the technical support since I bought the product and when registering my code the platform tells me “THE PURCHASE CODE IS NOT VALID”. What I can do?
Hi, now you may post new topics in ikonik theme forum;
https://www.pixelwars.org/forums/forum/wordpress-themes/ikonik/Cheers.
I want to purchase, however I need to sell my merch as well. Does this template support woocommerce?
Hi, unfortunately it is not.
IMPORTANT
I bought the theme 15 days ago, I try to register my code to receive technical support and it tells me that my code is invalid. I need to know what is happening?
Hi, can you try again now? If still doesn’t work please send your purchase code via the contact form on our profile page;
https://themeforest.net/user/pixelwarsCheers.
