Please consider carefully before purchasing this theme:
- Demo data installed from Aheto will fail and half of pre-build pages may not work. You need contact them to get demo xml data and install it manually.
- The documentation of this interface is very poor information and does not fully describe the interface's functions.
- I feel tired and impatient because my support person has no knowledge of wordpress and answers my problems unrelated to the question. I'm just asking where to edit some content area in their demo data. And they say it's impossible to edit the content what they create. They make a bunch content under portfolio with difference pre-build template. I asked them how applied it then they said i cant able to do this.
- It means based on their answer that most of the pre-build layout section you can't change the content or they just let poor knowledge supporter to support you.
- In 10 years and buying a lot of layouts on here, this is the first time I have to write bad review after asking for product support like that.
Author response
Hi there
We’re glad you chose our theme, and thank you for informing us of your issue. We’ll be happy to help you come to a resolution.
Please note that the reviews area is not meant for support. If you’re still experiencing issues, or if there’s anything else we can help with, please open a support ticket, so we can start working on it immediately.
If this doesn’t resolve your issue, feel free to request a refund, and it will be approved.
Again, we are delighted that you’ve decided to choose one of our products and are always ready to help!
Sincerely yours,
TrueThemes Team
Плохая документация и много ошибок в коде
Author response
Hi there
We’re glad you chose our theme, and thank you for informing us of your issue. We’ll be happy to help you come to a resolution.
Please note that the reviews area is not meant for support. If you’re still experiencing issues, or if there’s anything else we can help with, please open a support ticket, so we can start working on it immediately.
If this doesn’t resolve your issue, feel free to request a refund, and it will be approved.
Again, we are delighted that you’ve decided to choose one of our products and are always ready to help!
Sincerely yours,
TrueThemes Team
I haven't had any worse documentation. Less is not possible! Without this documentation it takes a long time to achieve success. Therefore only one star
Author response
Thanks for the update. We'll look into this. As per the feedback, we'll work on the content structure and begin. We suggest to create some explorations for a few sections of homepage. On reviewing those internally, we can work towards finalizing the complete pages. Please let me know your thoughts on this.
As a professional photographer, I'm always looking for ways to showcase my work in the best possible light, and this template has exceeded all of my expectations. The theme's stunning design and intuitive layout make it the perfect choice for any photographer looking to create a portfolio website that really stands out.
Best regards,
Lucy
recently purchased this theme and I really like it
One of the things that really impressed me about this theme was the customer support. The support team was responsive, knowledgeable, and went above and beyond to ensure that my website looked exactly how I envisioned it. They were patient with my questions and provided detailed instructions on how to make changes to the theme.
overall, I would highly recommend Ilo to anyone looking for a high-quality, customizable, and well-supported theme for their website. It's been a pleasure to use and has exceeded all of my expectations. cheers
As first client of this item cannot be more satisfied of the fast and kind support of developers, always ready to help with determination and patience. Really recommended for the stability of the design and for the high quality customer service.
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