BrainstormForce

BrainstormForce supports this item

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477 comments found.

aioweb

aioweb Purchased

Hi,

Changelog says v3.1.10 but i cannot find it to update the template. Themeforest has available only 3.1.9 and i cannot find an any other way to update the template.

Hello,

Apologies for the confusion caused. We often send updates to Themeforest so that they can review and release it across to our users. However, there are times when some minor updates are released directly. At such times, you might get an update notification, but you won’t be able to download the latest version from Themeforest. This is when automatic updates help.

In order to proceed with automatic updates, you will have to activate your license. You will then receive an update notification in your WordPress backend every time we release one. With this, you can proceed to update the plugin from the updates page in your WordPress backend. In case you have not received a notification, you can do so by force checking updates by following the steps in this screenshot.

Hope this helps. :)

Please feel free to let us know in case you need help with anything else.

aasd123

aasd123 Purchased

Does the latest update support php version 7.01?

WP-Deepak

WP-Deepak Author Team

Our developers are working to make our theme compatible with PHP 7. We’ll confirm that once we are done and will release necessary updates early next week. :)

dradil

dradil Purchased

I have updated the imedica to the latest version manually, as i wasn’t getting the automatic update, after the update, i was asked to register again, now when i use the purchase code, i am unable to get registered using the purchase code. after entering the purchase code, when i click on register, nothing happens. i tried again and again. now my support is expired, for this i can’t buy your support again, for 24$, which is half of the theme price. can you please tell me why i am getting this problem

dradil

dradil Purchased

i deleted the older version of theme and now i am able to verify the purchase, but i am not able to udpate the imedica core to the latest version, after updating it says the plugin is updated successfuly but when i refresh i again see the older version and the notification that a newer version is available.

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

wayaweb

wayaweb Purchased

Is the theme compatible with WP 4.9?

WP-Deepak

WP-Deepak Author Team

Yes, our theme is compatible with WordPress 4.9. Did you find any issue after the WordPress update? If yes, please lodge a support ticket so that we can look into your issue.

Psst! Please consider upgrading your support period for instant reply.

i download theme but it didnt work. it gave a css error.

WP-Deepak

WP-Deepak Author Team

This shouldn’t be happening! Could you please open up a ticket in our support center so we could take a closer look at this?

Hi Brainstormforce family! I m sorry i have issue about theme. I downloaded theme but there was no icon fonts in icon manager. Then i tried to add it myself. I added it according to tutorial on brainstormforce channel on youtube. I download zip on icomoon to my computer. Then when i tried to install zip on font icons manager there was an error. It said that is a zip error. Please help me. Thank you.

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

Hi! I installed icon fonts from icomoon and installed the zip on my website. But they seem as a rectengular shape. I can not see icons. Please help me :(

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

Hi BrainstormForce Family, again me :) How can i change language or text of search button. Thanks.

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

mpbrito

mpbrito Purchased

Hello! I did the theme update for the new version available but is asking to activate iMedica, Ultimate Addons for Visual Composer and One Page Navigator for Visual Composer and when I downloaded the default Themeforest license I could not activate the features with the license offered in the file . How can I activate these features? With the standard Themeforest license I could activate iMedica.

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

wayaweb

wayaweb Purchased

Hi i would like to know if there is a way to add rel=”nofollow” to the links that are created with your shortcodes

WP-Deepak

WP-Deepak Author Team

Yes, you can simply check the checkbox that asks whether you want to use a nofollow link. Here is the screenshot you can refer to: https://goo.gl/5Ge46k.

Where is the CHANGE LOG? How can I tell what version it is????

We have already provided the change log link on our sales page at the very bottom. But never mind, you can directly check it here.

Hi, I really love your design and would like to buy it. Yet, i checked the template both on gtmetrix and google pagespeed insight… the ranking is bad… Is this due to dev version? Please help

Thanks

Jean

WPnik

WPnik Author Team

Hello Jean,

You are right, the demo was using the dev version of the theme and the images etc had to be optimized. You can check the load time of the demo now as I have uploaded correct version of the theme on the demo as well.

Best,

Nik

Hi, can i use the theme which i bought on my other domains?

Hi there,

All the products available on Envato come with a single site license. Therefore, the license is only valid for one site, and you cannot use the same license on multiple sites. This is why you won’t be able to activate your theme on multiple websites and neither will you be able to use the bundled plugins that come along.

Can i use the theme which i bought for my subdomins?

WP-Deepak

WP-Deepak Author Team

Hi there,

The license is valid for only one site only. You need to have a separate license for every sub-domain.

The sticky header is too big in height in when not scrolling. How can I adjust this?

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

ivcabarm

ivcabarm Purchased

How can I transfer the license to my client? Just giving the purchase code and template files?

WP-Deepak

WP-Deepak Author Team

Yes, you can transfer the license to your client. But, he won’t be able to get support directly from us. Please make note that a single license can be used on a single website only.

It is recommended that you inform your client to purchase a separate license using his Envato username.

You can also check out this Envato forum that clears most of the points related to the question you just asked.

Hello, we bought the theme, it’s very show! Congratulations. Doubt, I need to put an image in the header, just below the menu, this on every page. In the main page we use the slide revolution, in the others we want only an image below the menu, some way to insert this image in the theme settings?

WP-Deepak

WP-Deepak Author Team

Could you please open up a ticket in our support center so we could take a closer look at this?

Psst!- Please consider upgrading your support period for instant reply.

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