Reviews for iMedica - Responsive Medical & Health WP Theme

Reviews for iMedica - Responsive Medical & Health WP Theme

Cart 3,210 sales
Recently Updated
Well Documented

311 Reviews

for Design Quality

Great theme - well planned and easy to customize.

Author response

Hello,

Thank you so much for the wonderful review and ratings!

for Customer Support

Aweome theme and awesome support!! Thank you!

Author response

Thank you for the review and ratings! :)

for Customer Support

I bought the packet with the support and they were very helpful and prompt with my problem

Author response

Hello,

Thank you for the wonderful review and ratings!

Feel free to get in touch if you need help with anything else.

for Customer Support

I recommend everyone. Great service.
Very fast response and help when updating the plugin.
Updated the theme and all plugins, they repaired the page.
I have already used a few years with their theme and I can always count on help.
I am surprised how to quickly and help me. Cool !!!

Author response

Hello,

Thank you for the amazing review and ratings! :)

We really appreciate that. Feel free to get in touch if you need help with anything.

for Customer Support

The theme is great to build your website. There are good features.
But I almost always get problems to update iMedica Core, iMedica and iMedica Multisite Companion.
I'm trying to upgrade today but nothing happens.
And as you may know, I need to pay more 45 USD to get help.

I'm planning to redesign my clients site using Elementor and finally I will be able to remove iMedica.

Author response

Hello,

I am sorry to hear that you aren't really happy with the theme. You shouldn't be facing issues while updating. Things are working fine at our end.

Can you please open a ticket with us through our support center, so that we can take a closer look and help? You won't have to pay anything extra for it. :)

We offer support to all our customers. Looking forward to hearing from you.

for Customer Support

Recently I had an issue with Google Maps. Hence, had to email iMedica theme support for help to resolve the issues. And I was impressed and happy with Patil & his Customer Care team. They were able to render assistance to my problem by giving me detailed solutions promptly upon receiving the support ticket. They took effort and screen capture how exactly I can solve the problems. Therefore, you can be rest assured that you can get the right and relevant support from Customer Care team when using this iMedica theme. Bravo, great job. Thank you so much for your help!

Author response

Hello,

Thank you so much for the wonderful review and ratings. I am glad we could help and would love to be there when needed.

Feel free to get in touch if you need help with anything else. :)

for Design Quality

I had to update my client's website so I decided to go with iMedica. This theme is so easy to work with once you get the basics down like the Slider Revolution plugin which I had to learn on how to use it. I really like how minimalistic this theme is and it goes well with my client's business. I had some licensing issues but Brainstorm_Force was really patient with me and helped me out within a few days. I highly recommend this theme for your next project!

Author response

Hello,

Thank you so much for sharing a detailed review along with the ratings for us!

We really appreciate that. :)

Please feel free to let us know if you need help with anything else.

for Customer Support

I had a problem with the system update, and the support team solved in just a day. Very reliable theme, adaptable to all my needs. My client is very happy with this platform.

Author response

Hello,

Thank you so much for the review and ratings!

I am glad that you are happy with our theme and the support we offered.

Please feel free to let us know if you need help with anything else.

for Customer Support

Great customer support. My Rev Slider wasn't working and they fixed it for me...3 years after I bought the theme.

Author response

Hello,

Thank you so much for the review and ratings! :)

I'd like to mention that we are determined to help all our users and make sure things work fine.

Feel free to get in touch if you need help with anything else.

for Bugs

The demo themes don't install.

Error after error after error...

All my php setting are well within recommended parameters.

This theme has always been a pain.

Author response

Hello,

That's strange!

iMedica is a stable theme and we haven't heard of any such major issues lately.

However, you can always get in touch with us if you need help with anything.

Just to let you know, we offer dedicated support for the theme and try to get back within 24 working hours. Have you opened a ticket with us? If yes, could you please share your ticket ID?

If not, could you please open a ticket now, so that we can take a closer look?

If we find that things aren't really working for you, we'll process a refund.

for Documentation Quality

Solid Theme. One of the best themes i have used. Regards

Author response

Hello,

Thank you so much for the review and ratings! :)

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