Web Themes & Templates

Reviews for iMedica - Responsive Medical & Health WP Theme

300 Reviews

for Bugs

The demo themes don't install.

Error after error after error...

All my php setting are well within recommended parameters.

This theme has always been a pain.

Brainstorm_Force

Author response

Hello,

That's strange!

iMedica is a stable theme and we haven't heard of any such major issues lately.

However, you can always get in touch with us if you need help with anything.

Just to let you know, we offer dedicated support for the theme and try to get back within 24 working hours. Have you opened a ticket with us? If yes, could you please share your ticket ID?

If not, could you please open a ticket now, so that we can take a closer look?

If we find that things aren't really working for you, we'll process a refund.

for Documentation Quality

Solid Theme. One of the best themes i have used. Regards

Brainstorm_Force

Author response

Hello,

Thank you so much for the review and ratings! :)

for Design Quality

This is a perfect wordpress theme, I love everything about it

Brainstorm_Force

Author response

Thank you so much for the review and ratings! :)

Please feel free to get in touch if you need help with anything.

after update it doesn't work right!

Brainstorm_Force

Author response

Hello,

That's strange!

I would request you to please make sure the original files of the theme weren't touched with custom code. Please make sure you use a child theme in such cases.

Could you please open up a ticket at our support center, so that we can take a closer look and help?

for Customer Support

I have used BrainstormForce's theme iMedica for several years but ran into a problem with my Wordpress site that caused it to go down. I didn't know who to turn to but reached out to Brainstorm (long after the typical theme support period). Right from the first email correspondence I knew they had my back. It was a bit of a mess to figure out (probably 5-6 back and forth) but they hung in there with me. I deal with a lot tech and software issue and am often having to deal with support people. Brainstorm is the best thing I have experienced in the last 10 years. They are there for the customer. They are 6 out 5 on my scale. Thank-you BrainForce

www.renewmyhealth.ca

Brainstorm_Force

Author response

You're welcome! :)

Thank you so much for a wonderful review and ratings!

We strive to help all our users get things working asap. We are glad we could help you with this one too!

Please feel free to get in touch if you need help with anything.

for Customer Support

This theme still works great after many time, and support is great!

Brainstorm_Force

Author response

Thank you so much for the review and ratings! :)

We believe that every good product should be accompanied by an even better support. Please feel free to get in touch if you need help with anything.

for Customer Support

Great product and great support

Brainstorm_Force

Author response

Thank you so much for the review and ratings! :)

Please feel free to let us know if you need help with anything else.

for Customer Support

As always customer support is amazing

Brainstorm_Force

Author response

Thank you so much for the review and ratings! :)

Please feel free to let us know in case you need help with anything else.

for Customer Support

Fantastic support !!!

Brainstorm_Force

Author response

Thank you so much for the review and ratings!

Please feel free to get in touch in case you need help with anything else.

for Customer Support

Excellent customer support almost 3 years after buying the theme. Thank you so much!

Brainstorm_Force

Author response

Thank you so much for the review and ratings! :)

We want the theme to work great for all our users and therefore focus on support as and when needed. Thank you again for sharing your experience!

for Customer Support

SUPER FANTASTIC! Thank You!

BTW for those of you reading this and have or have not purchased a product form Brainstorm!

I purchased this template over two years ago and I have nothing I can fault about the software or the support Brainstorm is delivering to their customers, this much more than I can say for several other companies I have made purchases from on this platform.

WELL DONE TO THE WHOLE OF BRAINSTORM! From the top down, you guys are not just meeting but, exceeding expectations!

Shrab www.quick-tap.co.uk (under construction)

Brainstorm_Force

Author response

You're welcome! :)

Thank you so much for sharing your experience here and for the ratings too!

Please feel free to get in touch in case you need help with anything.

for Customer Support

why then no answer tow day
where is the support
please sir help me here

Brainstorm_Force

Author response

Hello,

As explained in the comment, this delay was mainly due to the weekend. However, I see your confirmation stating that your issue is now resolved! :)

Please could you consider updating the ratings and share your experience with us?

We would love to help and get things working as and when required.

for Code Quality

This coding seeks too much load though the designs are good.

Brainstorm_Force

Author response

Hello,

Thank you for sharing your feedback!

Could you please contact us through our support center, and elaborate a little on this? We'd love to hear from you and check whether its something that we can work on anytime soon. :)

We look forward to hear from you.

for Customer Support

5 stars for sure for the customer support.I own also another plugin Ultimate Addons from this company and support was amazing at both products.As for i medica its a great theme for its purpose!

Brainstorm_Force

Author response

Hello,

Thank you so much for the ratings and the review you've shared here!

We are glad that you are happy with our theme, plugin and the support we extended towards you. Please feel free to get in touch in case you need help with anything else.

for Customer Support

Great theme - fast support! thanks!

Brainstorm_Force

Author response

You're welcome!

Thank you for the review and ratings! :)

Please feel free to get in touch in case you need help with anything.

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