67 comments found.
Hello, I’m trying to install the theme on my server but there are three files missing and showing me an error during the process.
The missing files are:
- booked/appointments - Wpbakery Page Builder - Convert Plus
HI I just installed the demo theme and getting lot of errors side bar not visible etc. i can send you error report. thanks .
Please provide details here :: https://themeforest.net/user/jthemes/
Also please provide your site admin credentials too.
Hello, i just bought the theme and is not working. once activate the Immiex modules plugins and Perch Modules, the site will shut down and full of errors
Responded in email
how do i removed the american paralex picture??
Which section are you referring to? Please share a screenshot.
If you want to change a section background image, you need to edit the section, then go to the Design options tab, where there is an option to add your own section background image.
hi , please check supports email
I responded back, Are you still having issues? Please provide your site admin details and we will check the plugin installation issue
I can’t change the title of the country page. I created a page called Countries and made the archive page of the Country post type “Ülkeler” (country is “ülke” in my language. ) but when I enter the page from the internet browser, the page title appears as “Country”. How do I change this?
You can choose a page as a post-type archive page. Once you do it, you can edit the page title for a custom post-type archive page. Please check Appearance > Post type settings, where you can choose a custom post-type archive page.
I created a page in wordpress and made the page title “Ülkeler”. Then I went to the Appearance > Post Type Settings page and selected the page where I created the country archive page. But nothing changes. It still shows the title “Country”.
We have requested for admin details in email, Also please purchase support extension so we can provide you proper support
hello there, i am not able to import demo content, it returns undefined. please help
Please provide your site admin details here jakjim@gmail.com
I have successfully installed the theme and demo file, but the Post type template ” VIsa, Course, Country, Member ” is not working correctly. you can check I have Selected Visa Type:- Visa & Template:- template1. and I was updated. but It is not showing up on the website.
I have also shared email to you with login credentials.
Please check your site now. I think it is okay. You’ve deleted all template files of custom post types. Now I’ve imported them all again & fixed them.
Hi! It’s been 2 days since I sent you a mail. Would you please reply immediately as my work is on hold now?
We sincerely apologize for the delay. Just replied to your queries. Please check your email & let me know.
How can I create the child theme of it? Or is it included in the download? I could not find it. Can someone guide me?
You need to download All files & documentation – https://prnt.sc/KGxSamCbKYY8 in the Download tab.
The ZIP file contains a Child theme.
I am unable to update the post excerpt area.
I have updated the posts, but excerpts are still not updated.
I updated the post section also.
Please tell me how to update the post excerpts section?
If you want to edit sidebar country flags, edit the widgets from the Main widget area – https://prnt.sc/QD3MrqqW8tXA
To edit the country flag you need to edit country posts – https://prnt.sc/R-3vSAY2N435
Please check the screenshot of how to edit every Visa excerpt – https://prnt.sc/ds2f1mZunZnL
Sir I have tried all but still not working.. I have emailed you my login details.. please check and modify.. or let me know… thanks
Responded in email
how to change flags thembnails in countries section?
Responded in email
is it supported rtl?
Yes
Contact form 7 not working. Please guide how to setup
Please Check Mail settings editing the form, for more details check the Contact form 7 official documentation – https://contactform7.com/setting-up-mail/
Dear I am not able to change the logo, I am changing from the theme Global option, after that from admin setting, it get changed here but in real time it taking logo from https://micsglobal.com/wp-content/themes/immiex/images/logo.png. Look like it’s hard coded.
Now I can not browse your site. Please email me with wp-admin access information, so I can take a close look at it.
Logo is coming from the Appearance > Theme options > Header options – Logo settings
There have some demo data issues, now it is fixed.
Please check your site & let me know. Thanks
Dear Team, Thank you. It’s working fine now.
Your welcome, Please rate us 5star if you like our work and support. You can rate us from below link
https://themeforest.net/downloadsBest Regards, jim
Hello Jim, how can I display content slide animation just like this wesbite -https://globalhire.ca/?
Every element has animation options, you need to choose. Just make sure that global animation is ON in the Theme Options > Global Options.
I have uploaded the theme but i am unable to make the changes as WP bakery is not giving to mark the changes, please help we are not able to edit the blog or copyright footer sector!
You can do it from Theme Options > Footer options. You can email me wp-admin access information, so I can check your admin settings. You can send details here :: jakjim@gmail.com
Hello, the complete mega menu sub-items does not appear if this exceeds the displayed screen. Please share the css fix for the same. I have sent you an email for the same but I did not get a fix for this.
You need additional CSS for that, but you can create multiple columns in the megamenu.
Hello. I have purchase this theme. Your sale page here on Theme Forest stated “Translating the theme into any language is quick and easy with the included .po and .mo files.”. Where do I find the .po and .mo files please? Thank you.
You can find immiex.pot file in the themes/immiex/language folder
Hello. A client have purchased your theme and asked me to build their website. Your sale page here on Theme Forest stated “Translating the theme into any language is quick and easy with the included .po and .mo files.”. Where do I find the .po and .mo files please? I have been given the themeforest theme file from my client. Thanks in advance.
Please ask your your client to write us once from his Envato profile so we can verify the product purchase and also ask him to name you for further support related to his purchase
I have purchased this theme. Please tell me How to active my theme ?
Please check documentation for step by step guide. Once you upload the theme in WordPress theme panel, you should be able to activate theme from Appearance > Themes section
If you still not able to activate thn please send your site admin details on jakjim@gmail.com and we will check
Error showing “Oops! An error has occurred. Immiex shortcode and Post type plugin is disabled. This plugin only worked when Immiex theme is activated.”
Your demo data not working… Please give me solutions otherwise refund my money
Please send your site admin details here jakjim@gmail.com and I will get this checked for you
