263 comments found.
Hello, Are the WP Bakery and Elementor versions different? I noticed for demo the back to top and the fixed menu at the bottom of the page is different on the two versions of the demo or it’s just settings that can be made? Are there any other differences in the widgets?
Best Regards.
Hi SilverLink – thanks for writing in.
I’m not sure which demos you are comparing. The theme options are generally the same, but there are only a few differences in the custom elements we provide for each website builder.
Best Regards.
Hi, just bought your theme and I am trying to activate it on my website, but can’t (An error occurred, please try again.) I am working from Thailand, maybe you have a protection against my IP ?
I just made a new ticket on your support and will go through this from now on.
Hello gueshu – thanks for choosing Impeka.
One of our agents just repliedd to your ticket.
Best Regards.
Thanks for how fast you replied and solved it.
Always happy to help. 
I had bought this theme just now and I cannot register my purchase code. can you help me? thank you.
It says try again, but it doesn’t work.
Hi there – thanks for purchasing Impeka.
Maybe there is an issue with our bot protection and your server’s IP. Can you re-try now?
If you still encounter difficulties, please contact our support agents – https://greatives.ticksy.com/, and they will be happy to help you.
Best Regards.
Done! thank you (:
You’re welcome
Hello,
Each time you update the theme, we also see that you update and increase the number version of the child theme. Do you also make some change on the child theme each time ? It’s boring for us because we have some custom function in our child theme and css and we need to copy/paste each time. There is no changelog for the child theme.
Thank you.
Hi there – thanks for writing in.
The child theme is yours, so you control everything, including versioning. We only change the child theme version in our updates for the new users, but we never alter the child theme, as it is where users input their custom code.
I hope this makes sense.
Best Regards.
Hello! I updated my site with the latest Impeka version 1.5.5 but the elements on Elementor doesn’t work. All the elements of Impeka disappeared. Please your help.
I resolved! 
Hi theorpat,
It’s important to remember that you should update the theme before any significant WordPress or plugin updates.
Best Regards.
Impeka v1.5.5 Problème avec la mise a jour Elementor v3.16 et Impeka Elementor Extension (v 1.5.5) plus disponible avec elementor
Hi there,
Thank you for your feedback.
Please do not update to the latest Elementor version until you receive our new theme and extension. There is a prompt message from Elementor for this purpose.
We are currently working on this issue. If you have already updated to the latest Elementor version, you can rollback – https://elementor.com/help/rolling-back-to-a-previous-version-of-elementor/
Best regards.
Hi again,
There is a new theme release – https://greatives.eu/themes/updates/impeka/ – if you want to update to Elementor 3.16.0.
Thanks again for your feedback.
Best regards.
Hi
Is there an option to autoplay the posts slider for home page? I have checked, maybe in the wrong place.
Thank you
Hi there – thanks for using Impeka.
As I can see, there is no option for the predefined posts slider in the feature section. I will discuss this with our developers; if possible, they will add it.
Best Regards.
Resolved
Hello El!
I’m glad to hear that you were able to resolve your issue. If you require further assistance in the future, please don’t hesitate to reach out to our support desk at https://greatives.ticksy.com/ . I understand your support package may have expired, but this is the only place we can assist.
I appreciate your cooperation.
Best regards.
Oh my goodness, this theme is stunning! I have all of your other themes and have used for years – I most recently have Movedo and love that so much – my main interest is now Elementor – I believe only this one uses that correct?
I notice however that there may be features not available with Elementor such as Colour changing sections effect?
Is there anytihng that compares what each page builder has as a feature over the next? I’d hate to not be able to achieve the layout I need due to it only being available on WP Bakery for example.
Also – what is your opinion on WP Bakery, versus Elementor versus Gutenburg?
I am concerned about future proofing my next site. And performance is really important.
Thanks guys
Hi there – thank you so much for your kind words.
To get started with demos and supported builders, you can refer to this article https://docs.greatives.eu/tutorials/impeka-theme-demos-and-builders/ which provides a straightforward guide on how to find the relevant information about each builder and plugins used. Additionally, you can find the list of supported templates per builder in this article https://docs.greatives.eu/tutorials/available-page-templates-in-impeka/ .
If you want to test drive Impeka and explore its features, please fill out this form https://themeforest.net/user/greatives , and we will provide you with access.
I hope this information is helpful to you.
Best Regards.
Hello! I’ve been use your amazing theme for my web clients and now ‘I’m working on a site but I need maximize the portafolio section and I would like to know if there’s a compatible plugin with the portfolio to create custom filters… the web will have projects that must be filter by periods (and not a specific category), for example when you select the price range on a site.
Hope your answer, regards.
Hello Rafael,
Thank you for your excellent feedback! Your support means a lot to us.
Regarding your question, I regret to inform you that I am unaware of any plugin that fulfils your needs. Based on what you’ve described, it seems like customization might be necessary. I am unsure that a plug-and-play solution exists.
Best Regards.
Please add more Gutenberg demos. We have only four!
Hello Steyn_
Thank you for using Impeka and providing your feedback.
We carefully review all client requests, although we cannot make any promises.
Best Regards.
Hi, is it possible to load the logo every time a page loads? So the animated gif we created loads every single time?
Hi there – thanks for using Impeka.
When I navigate to your website, the logo reloads as it should. However, if you simply refresh the page, you may still see the cached logo on your browser.
For any customizations you may need, please use this contact form on our official website.
Best Regards.
Hi, ok. Thanks. So there is no option to reload the header every time a page loads?
sorry, one last. Is there a way to switch the previous and next button on single project page?
Hi,
I have a little problems after update.
While i was working on website, i wanna to check the code on the clasic editor.
And after clicking the classic editor, the website crushed.
Now i cant edit pages in WP Bakery in the backend. Everytime website is crushing.
Could you help me?
Hi sebastianbrodowski,
Thank you for reaching out to us.
We do not seem to have any issues to verify on our end. Would you mind creating a ticket – https://greatives.ticksy.com/ – so our agents can assist you with any problems?
Best Regards.
Apparently with the last update of the theme there are problems adding elementor pro widgets, I try to add one but it disappears. Plz help. I tried adding a loop widget but doens’t work.
Hi there – thanks for writing in.
I’m sorry to hear you’re experiencing issues, but I don’t see any problems on our end. To troubleshoot your situation, try turning off any third-party plugins you currently use and see if that resolves the problem.
Best Regards.
pre-sale question: is it possible to have slider with numbers instead of bullets as bottom navigator?
Hi there – thanks for your interest.
Yes, the Navigation Style 2 of the feature section slider has numbers instead of classic pagination.
If you want to test drive Impeka, please use this Contact Form.
Best Regards.
Is there a possibility of using the default page of the theme as one of the main page?
Hi there – thanks for your interest.
You can import this particular page if you want to combine it with your other pages. If you require further assistance, please do not hesitate to inform me.
Best Regards.
Hello, we would like to know if it is possible to make the theme fade the background by scrolling. Thank you.
Hello Japiend – thanks for your interest.
Are you referring to the visual impact displayed on Impeka’s intro page – https://greatives.eu/themes/impeka/intro/? Typically, our demos showcase what you can expect to receive.
Best Regards.
Hello. Yes to that it is, but no demo we see that does it. Thank you.
Hi again!
Here is another one – https://greatives.eu/themes/impeka/impeka-coffee-shop/ with this Skin on Scroll effect. Please find more details about this effect in this article https://docs.greatives.eu/tutorials/skin-on-scroll/
I hope this is helpful.
Best Regards.
Hi, i can’t change the footer content and footer colors.
In “area items” i change content in “footer” area, and it doesn’t change when i see the website, and success the same when i change in customize “colors – footer” the color, i don’t see that changes.
Into “theme options” in “bottom / footer areas” i have set as bottom bar area item “footer”, the same that i’m changing content into “are items”.
What happend, why don’t it change? i need to change colors and content.
Regards.
Hi there – thanks for reaching out.
We offer assistance solely through our Support desk at https://greatives.ticksy.com/. However, currently, there is a temporary problem with the Ticksy system.
Would you like us to assist you further? I recommend using this Contact Form to get in touch.
Best regards.
Ok, i have send you a support ticket and a contact form, because i don’t know what will be the best. I wait your answer.
Regards.
Thank you very much. Our support system is now in operation and one of our agents will be in touch with you shortly.
Best Regards.
Nice theme guys
I am mostly developer. Is it allowed if i make an export import plugin for your portfolio?
Hello tivuno – thanks for using Impeka and for reaching out.
Can you please contact us via this form to discuss it further? Thank you.
Best Regards.
Message sent
Thank you!
Hello! I would like some help plzz… I need edit the design of related posts section, where can I edit that?
Thanks!
Hi there!
If I understand well, you need to override the style for that part. You can locate the file in ../CSS/style/_related.scss.
I hope that helps.
Best Regards.
