We bought this theme because we liked it's aesthetics and features. In this respect, we still like it and our website is great. However, we're rating it because we had a major problem that was specific to us and hurting our traffic immensely. Upper fixed it in less than a business day! It's hard to find companies, coders, etc. that will not only make a great product but support it for years to come so that it is a super investment for you - Highly recommend!