A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Please send an email to support@shapingrain.com or use our support platform to submit a new request. We provide support 7 days a week and reply to new requests within 24 hours.