Parallelus

Parallelus supports this item

Supported

184 comments found.

kokoko1

kokoko1 Purchased

I have a license for the visual composer and megamenu. I can connect them, that would be updated independently of the template?

kokoko1

kokoko1 Purchased

you refuse to answer a question about your product? question is not related to technical support! what I buyer – no matter

I don’t understand the question.

If you are asking if you can update the required plugins without having to update the theme, the answer is: Maybe. Your support has expired so if you need further help with this you will need to renew your support license and open a topic in our Help Center. Thanks.

lrlmnck

lrlmnck Purchased

Hello, Does this theme allow custom HTML (like embedding third party forms and a Twitter widget)? Thank you.

Visual Composer has a Raw HTML element that enables you to add custom HTML to any article. You can learn more about the elements in the Visual Composer plugin here: https://vc.wpbakery.com/features/content-elements/

lrlmnck

lrlmnck Purchased

I’ve tried multiple times to get the visual composer working in my new install of the this theme with no luck I’m going to go with another theme – how do I request a refund for the Incentive theme? Thank you.

We know the plugin works with the theme as demonstrated by the hundreds of users running it now. We need more information about the problem you are having. Please visit our Help Center to post the details so we can help figure out what’s causing the problem.

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

Dear Parallelus Incentive Support! Now I have to be the content-manager for site with Parallelus Incentive ver. 1.2.2. After the update WordPress (now is ver. 4.7.2, but trouble could happen earlier) the VisualComposer don’t work, and I can’t create or edit any posts and pages. Status of Visual Composer – “installed and activated”. Can you guarantee the newest version of the Parallelus Incentive fix this trouble? Is the newest version of the Parallelus Incentive compatible with Visual Composer 5.0.1? With best regards, Mikhail Los

Well… I didn’t any changes for Parallelus Incentive THEME files, but I changed main page, menu, etc. Will my changes save after update theme from ver. 1.2.2 to newerest? Best regards.

I have paid newest version now… thanks. How I can see my license number in theme?

This help document takes you through the procedure for accessing our Help Center after renewing your support license or purchasing another theme license: http://para.llel.us/support/expired-support/

Hello, I have a problem.I can not modify the demo contents with the visual composer. When I try to modify it, It does not appears the content. Besides, when I try to edit with “Frontend editor, the page get stuck with visual composer loading icon. Can you tell me what is wrong?

Support is provided in our Help Center. If you can’t find a solution using the forum search, please create a new topic for each separate issue and we’ll do our best to help.

                                                                                                             

If you need theme support, please visit our Help Center. Thanks.

Visit our forums: http://para.llel.us/support/

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