Client is complaining to me that the menu and the slider are not responsive in IE 11. They look and work fine in firefox and chrome and the IE inside of AOL but not the desktop version of IE using windows 7. I had someone else look at it and they said they were having the same problem.
Thanks for contacting!
As to the issue you describe – in fact we have not received any reports regarding this so far, and Increase is now used by hundreds of customers. Could you please provide a link to the website, and perhaps it will be easier for us to see what you mean if you submit us a support ticket, so that we could see it from your end – submit a ticket.
problem was jquery plugin. disabled and all is well again.
Glad to hear you are all set now!
I was wondering if you do Freelance work? If yes then how much would you charge to make your own Increase Theme compatible with SEO Plugins like Yoast and All in One SEO plugin?
In fact, we do not take any custom project, so you will need to use help of a third-party developer. Appreciate your understanding.
Thank you for your reply.
I will post a message on the Envato Forum so hopefully get a reply.
In the meantime I regret heavily purchasing Increase Theme (2x) because it is not compatible with any SEO plugins
have a good day.
correction: I mean Themeforest Forum
Hello! I’ve got a presale question. I really love your theme, but is there any (not very complicated) way to make this theme narrower? It look great, but with 1920×1080 resolution, on the others like 1366×768 it is a little bit to wide for me. :/ I think that I’ll purchase it anyway, but it’ll be great if my issue can be solved.
Thanks for your interest!
As to theme width – in fact there is no such option, as it would affect responsive presentation. Appreciate your understanding.
Hi how do I add “Increase Page Options” to my taxonomy? it is working in posts. I have tried duplciating cms-theme-options-post.php to locations.php and renaming “posts” to “locations” in file with no luck.
Please advise how I add add it please to my taxonomies.
As to your question – in fact not sure to understand what exactly you are trying to do, and please note that we cannot guarantee correct functionality for the theme after you apply custom changes to theme files.
Also please in order to receive support for this item, log in with account you used to purchased the theme, as currently we do not see purchase verification.
I downloaded the theme and have been using it for a while, but all of a sudden my contact forms are gone, and now I don’t even have the “Form Builder” menu option in Wordpress. Is this something you got rid off?
Also, are there any updates scheduled that make it to where the HTML interpreter acts more like a regular one? Currently it’s reading spaces, indents, and returns in the HTML code (not the visual editor) when it’s not supposed to be affected by the HTML code formatting. It makes any custom HTML code behave so strangely that it is really time consuming to do something really simple!
As to the forms – recentlu another author has released a contact forms plugin that has the same name as our form builder, and in many cases our plugin was simply updated with another plugin files. You can download the original plugin from Themeforest together with the theme archive and upload it instead of the one you have now. Also please do not update your plugin from admin panel, as it will automatically load the wrong plugin.
We are currently working to solve this issue, soon there will be a theme update to make sure the plugins have different names and do not update eachother. For now please use the default plugin from the archive, you may as well contact our support for help, the guys will help you with solving the issue – contact support.
As to composer – in fact there is not much we can advise now as this is a rather typical issue for content editors, and for now we can advise either not apply html changes via composer, but create all the html content using a default WordPress editor. We still do keep in mind this issue, and should there be any suitable solution we can offer, we will upload it as an update. Appreciate your understanding.
Thank you for that explanation! I will look into doing that. Thanks!
Hope this will be helpful, thanks.
To make the images responsive one must add max_width in the css class box every time, this is not convenient.
How can I change this so that the images get the max_with class automatically and get responsive automatically as your theme is described?
As to the images – in fact when you add an image to editor in a shortcode content, this is an only way. When the images are added as a part of a shortcode, like in a slider shortcode or a post type shortcode for instance, it is responsive automatically and acts like all other website parts. Appreciate your understanding.
Thank you for your reply, but didn’t understand a thing.
so you are saying that one has to add every time additional codes max_width to make the images responsive?
I have many other themes with builder/visual composer/or shortcode content and when I add an image it is automatically responsive and never have to add additional css codes like in your theme Increase.
Can you not make this process automatically like other themes for us?
Hi again. If you need to apply this setting to all images on your website, you can add the following to the custom css field in Theme Settings – General – Custom Codes:
migrating site to another host. is there a way to retain the custom sidebars?
If you are moving your website to a new domain bu exporting/importing content, you will need to re-create all the sidebars and add the widgets again, as WordPress Importer tool does not import these settings. The only way to get all content preserved in the same way as it is on your old domain, is by moving the database, which is in fact a rather complex process and you will need to use help you a hosting company support or a third-party specialist, unless you can do this yourself.
My english is not THAT GOOD so im gonna try to explain you my trouble the best that i can
GREETINGS FROM CHILE!!!
Thanks for contacting and for your feedback!
Please when adding a Tour shortcode switch to the text tab and use the sample code to add your images. You need to have unique data-group specified for each of them too.
<a class="jackbox" href="http://yoursite.com/fullsize-image-url" data-group="img2"><img src="http://yoursite.com/thumbnail-image-url" width="64" height="64" /></a>
I was looking at the items details of the theme and says that:
But in my download this plugin was not there, has anything to do on my problem?
Hi again. It should not be included in the plugins folder as it is n-built into the theme, and this is what makes the instruction in the comment above work. Yet, if you have any problems implementing it, please feel free to contact our support – submit a ticket.
I just purchased the template. I want to change the URL from domain.com/project/page to domain.com/xyz/page. So, I just want to change “project” word to something else.
Do you have any suggestion? Third party alias, permalinks…?
In fact, there is no such option and would require changes through many theme files. Appreciate your understanding.
Hello, I cannot find the changelog file inside your theme update and this is also not updated on your products description page.
Can you explain which files are edited and which files to update/replace or as to correct practice please update your changelog.
Thanks for asking!
None of the theme files were edited, as this update included the new version of a Revolution slider. Please make sure to update your plugin if you are using it, as this is a security update. We will list this in a changelog.
If we update the plugin by uploading and replacing the old folder
1. Will the slider remember the settings?
2. Will the images and layers remain as it is?
3. Is there anything else to do to complete the update of this plugin? I mean in the wordpress’s dashboard.
to add there is also a file called: jquery.themepunch.revolution.min which you explain in your read me file that needs to go to revslider/rs-plugin/js/
does this still needs to be updated/replaced as well? of the zipped plugin folder has the latest file?
Thanks for asking. We recommend that you export your slider content using functionality inside the slider (just in case), then deactivate the slider. Then extract the slider folder on your computer and overwrite (NOT delete the old one and upload the new one) the slider folder with the new files. Then activate your slider in admin panel/ This is what we did on our demo sites and the sliders are all safe. There is also no need to do anything with the compatibility file.
Hope this will be helpful!
To all our customers who use WordPress themes that include Revolution Slider, please make sure you download an updated theme archive from our portfolio (free for existent users) and re-install the Revolution Slider. All updates are currently available for download.
There was a security issue recently discovered in this plugin, and the plugin author has uploaded an update. Right now you can get the latest plugin version inside the theme archive.
WE STRONGLY RECOMMEND THAT YOU UPDATE YOUR PLUGIN ASAP
Hi the comments form started to show on every page in Firefox, since I upgraded to wordpress 4.0 even though I unchecked show comments in the setting. Please let me know how to fix this.
not sure how to delete this post, but this problem was fixed by unchecking the default discussion button that comes in wordpress
Thanks for letting us know everything solved, was going to advise you that. Glad to hear you are all set now.
The Layer slider that came with the theme does not work for me, I get an error that the jquery needs to be updated. I used the recommended Jquery plugin and that upgraded my jquery past the point of where the layer slider would work. Basically the Jquery on my website is now version 1.11.1 and layer slider used 1.7.2.
Also my download came with the non commercial version, is that how it is supposed to be? you advertised this was included, and was a
15$ value Layer Slider.
As to the jquery – please install and activate a JQuery Updater plugin, this is a common issue that is solved this way. As to the slider that was included with the theme – the theme does include a Layer Slider plugin, which you can use for free instead of purchasing it. You cannot update the slider from your admin panel, but we are updating the them archives in a general queue, please allow it some time and you will be able to re-download the theme archive with a new layer slider. Recently we have updated the revolution slider to the latest version too.
I just want to show Google Maps via Lightbox but I couldn’t do it. I copied your demo code and changed to Google Maps URL but it doesn’t work (even google.com) . When I change to another site, such as Bing.com, it works. But Google doesn’t. Here’s my code:
<a class="jackbox" title="Lightbox with iFrame" href="http://www.google.com" data-group="web">Outside Webpage (Iframe)</a>
<a class="jackbox" title="Lightbox with iFrame" href="http://www.bing.com" data-group="web">Outside Webpage (Iframe)</a>
Do you have any suggestion?
Yet, these shortcodes are not initially meant to be inserted into each other. Appreciate your understanding.
I am going to update my wordpress to version 4.0 as there is an a vulnerability allows attackers to access the servers of all sites using older versions of the Slider Revolution (notified this morning by envato).
Can you please confirm that I can update your theme with the latest theme files to the newest version of wordpress without any issues?
I will of course back up my theme files and ensure i save my custom coding, but other then that it should work correct?
Yes, the theme archive now includes the latest version of Revolution Slider, and also we have updated wordpress on our test site and there seems to be no issues with that. Yet, should there still be anything, please feel free to contact us.
The titles of the pages doesn’t compatible with some characters. How can I change the font to Latin Extended?
For example, in title “Ö, Ü, etc.” looks different.
Please make sure you have the latest theme version installed, and if you have an older version please download an updated archive and upload the update. Yet, should the issue persist, please feel free to contact our support – sibmit a ticket.
Is there a way to prevent featured images from showing up in the search results?
As to your question about search – we can help you edit it not to display featured images for pages and projects, but featured images from blog posts will stay, as it uses the default template from blog. If that is ok with you, please let us know.
I think that would be fine. Client if bothered by the giant images from pages and projects.
sorry – meant that client is bothered by the giant images from the pages and projects.
Hi again. Please open the search.php file (in the theme root folder) and remove the code as marked on the screenshot – open image.
is there an update for the “Slider Revolution Responsive WordPress Plugin ” in this Theme for security?
The theme archive was updated recently, now it includes the latest revolution slider version. Please feel free to download the updated archive and overwrite the old slider files with the new ones.
You are welcome!
Hi, I bought the Increase theme which came with yours LayerSlider…
I have one problem… When I put some layers on my LayerSlider and I put a link on each of them, then that layers on my smartphone look a bit blurry…
you can see my page here… http://188.8.131.52/~viroviti/
can you help me?
I asked on the page of LAyerSlider and they forwared me here to ask you…
As to your question – perhaps something is not quite correct in slider settings. In any case, we would need to see this from your end, please submit us a support ticket with all the access details – submit a ticket.
they said that I have an outdated version of layerslider…and that a new one would fix that…where can I get the new one version here?
the options are ok…only when I put a link on one these 6 cubes (layers), then on my Iphone the become a bit blurry..not as shark as without a link on them…
Hi again if you submit us a support ticket our support team will provide you with the slider update – submit a ticket.
Just to check again (after couple of months) if you are planning to make your Increase Theme compantible with any SEO Plugins? because at the moment it is still not compatible with any SEO Plugin.
Yet, we do not have any updates on that. Should there be any solution available, it will be listed in the theme changelog, but for now we we can’t offer any. Appreciate your understanding.
This is very disappointing!
thank you for your reply though.
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