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Discussion on Incubator - WordPress Startup Business Theme

Discussion on Incubator - WordPress Startup Business Theme

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286 comments found.

Hola, esta plantilla es compatible con elementor? lo trae incluido y lo mismo para el MailChimp

BogdanKD Author Team

Hello,

Thanks for writing in! The theme is compatible only with WPBakery Page Builder. Regretfully, Elementor is not supported.

You can use Mailchimp as an extension for the Contact Form 7 plugin which is compatible with the theme.

Let me know if you have any other questions.

st111

st111 Purchased

It’s been over 3 weeks I have been asking for assistance through the ticket and no-one is bothering to help me or even respond back anymore.

This is ridiculous. I would like a refund.

I’ve used many themes before and I have never received customer service like this before. Very disappointed in this theme and overall support.

st111

st111 Purchased

Ok. Because it’s been another 2 days since someone hasn’t bothered responding back so I really hope someone does get in touch with me ASAP.

st111

st111 Purchased

Still no response…

st111

st111 Purchased

?

st111

st111 Purchased

I asked the same question twice.. first time I received a half fast reply that did not answer my question after 5 days.

I asked the same question again since the person didn’t bother to read my question properly and since my question was not answered..and it’s been another 4 days and no response yet.

I can provide you with screenshots if you like.

BogdanKD Author Team

Hello,

I see that you have an opened ticket. We will prioritize it. You should receive an answer asap.

All the best,
Key-Design Themes

st111

st111 Purchased

Once again I have still not received any help.

You said you will “We will prioritize it. You should receive an answer asap. “

So why have I not been provided with any support or assistance since?

I have spent good money on this theme and a lot of time that I would like this one issue resolved because it does not make sense for me to start from scratch again after 2 months. Especially since for 1 month I have been asking your support team for assistance regarding this matter and even said in my message to them (which I can provide screenshots of) That if they are unable to help/resolve the issue.. that I would like a refund. So why did they waste my time for 1 month then?

I am so disappointed in this themes customer support. DO NOT BUY THIS THEME.

Hello,

Just to be clear, you’re having an issue with the slider responsive settings. Our support team already informed and guided you to resolve this issue. We are willing help out and have a look ourselves and try to fix this. Please check with your opened ticket.

Thank you!

Hello Support: I have purchased Incubator theme, I have upload and installed it but page builder not (Wp Bakery ) not working properly . Kindly tell me how it is fix it or how can i fix it ?? Or solve this error soon as soon , thanks

BogdanKD Author Team

Hello,

Thanks for writing in! Please register and open a support ticket. Our team will gladly hlep out.

I have already open a ticket but don’t received answer .

Hi there, I opened a ticket with you guys, but cannot find it in my profile, where can I see my open tickets?

Hi there,

When I open the link you send it shows nothing :(

It was about some responsiveness of the theme, regarding the blocks Register to the event and the area for the email in the event location.

Thanks

BogdanKD Author Team

Hello,

Please check again with your opened ticket. Let me know if you have any trouble accesing it.

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