44 comments found.
Hello! Please make a note in the thread on the slider when you click on the photo. I beg you, your theme is heavy and when there are fewer plugins, it works faster. I ask you to do it like your brother. https://ru.paste.pics/ff526504402cd9c8481ba9a7f91f5871
Hello,
What exactly do you want to add next/prev to the image popup?
Thanks
Hello! Arrows for images forward, backward
It is not available and I will plan to update in an upcoming release. Thanks
Thank you friend! When will the next release be approximately?
I don’t have a specific time for each update. Thanks
How to add Search option to Mobile navigation menu?
Hi there,
Could you please update your question here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
The content color and font aren’t updating on the About Us or blog page. I am updating the color of the content but it isn’t reflecting on the site.
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
PRIVATE TICKET #3525524
Let me check.
Thanks
Hello, I want to buy the Industo theme but I have a question: Is there a way to change the Quote button at the upper right corner with a Login button so the users can login and post or update the blog items ?
Hello,
It is possible, you can easily change the link as well as the text available in Theme Option.
Thanks
Thank you, anyway the industo theme has a blog included and wordpress allow me to activate the user access button on the front end to post articles, is it right ?
Добрый день. Вот опять проблема с мобильным меню. Оно не липнет. Был тикет #3236904 и тогда решили, но сейчас опять оно не работает. После обновления темы.
I just downloaded and the theme is not updated. Upload the updated theme to Envato.
I will update the package on Envato again.
Thank you
Updated.
Thank you friend! Works great.
This is a problematic topic that appears on the pages every day. https://ru.paste.pics/ac8e9b11a2d865ea8277bdc0dfe75a36
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
Hello! Thanks for answering. I rolled back the vp-rocket plugin and everything seems to be fine now.
Thank you!
Unable find option to import demo I to the web page as per instructions given in the documentation. It could be helpful, if you share steps asap..
Hello,
Have you installed the Case Theme Import plugin?
Thanks
Some pre-sale questions: 1. Can find any changelog 2. In Google Chrome, your portfolio 3 column only shows two columns 3. Does your install files include a Child Theme?
Hello,
1. Changelog included in the full package.
2. I will fixed.
3. Child theme included in full package.
Thanks
Hello! The color scheme doesn’t work!
Most likely due to WP Rocket
Please clear plugin cache as well as browser cache.
Thanks!
Tell me the folder path to this color to change it. https://ru.paste.pics/25bb31602f8f5c4863b3a9061d46d6c4
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
We are from Russia. We can’t pay for support.
If we dont have elementor pro it will not work? its necessary to buy elementor pro too?
Hello,
You just need to install Elementor free version to work with Industo theme.
Thanks
Does this Theme work with Elementor Pro?
Hello,
The theme works with Elementor Pro but the theme does not include Elementor Pro.
Thanks
please help tik 3382639
Let me check. Thanks
please provide email id
Hi there,
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
ticket – 3378415, please help
Let me check. Thanks
Hello! Can you help us. Ticket number #3317279
Let me check. Thanks
Is it possible to buy the theme “home-3” alone and what would be the cost then?
Hello,
This is impossible.
Thanks
hello presale question: Can I insert a video instead of the slides on the home page?
Hello,
Is possible.
Thanks
Hi Team, I have raised a ticket 3233380 for some queries, please check and respond asap. Thanks & Regards
Hello,
I will check.
Thanks
Hello!!! Where is the menu in the mobile version? Why is the menu not visible when scrolling down? https://pastenow.ru/b960b6408d7eb091c8e97f83dc9915cf
Hello,
I will update the sticky header for mobile in the next few hours. So you can buy Industo, then we can update this on your site.
Thanks
Hello! Already bought. The account is just different.
Could you please update your question and attach the info site (link+admin access) here: https://casethemes.ticksy.com
Our supporter can check your info and we can solved your issue together with you.
Thanks for your submission!
Regards.
ЛИЧНЫЙ БИЛЕТ #3236904
Thanks
We can’t use the theme because a plugin throws an error.
case-theme-core
Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes) in /*/wp-content/plugins/case-theme-core/lib/scss.inc.php on line 1394
Hello,
Please upgrade your hosting memory. Minimum parameters can be 512M
Thanks
Can you please tell me why the website is moving so slowly? I tried everything to optimize https://metalvibe.ro
Hello,
You can use several plugins to optimize your site: Autoptimize, W3 Total Cache
Images need to be optimizes: Ewww Image Optimizer
Demo page I am using SG Optimizer plugin:
https://wordpress.org/plugins/sg-cachepress/ https://www.siteground.com/tutorials/wordpress/sg-optimizer/Thanks
