209 comments found.
Hi. I recently purchased this product and am facing errors. Does anyone have a support contact? I keep getting service unvailable error on the support link.
Hello, Support portal link is working well. Kindly raise your ticket here https://support.themechampion.com/
and share website details. Thanks
Hi, where are php files where I can edit blog and projects
http://tarvis1.mediarank2022.pl/category/blog/ http://tarvis1.mediarank2022.pl/projects/Hello, These are default WP post listing. You will find the code on index.php and functions.php. For more details, please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Hi, the menu item: on our website, Theme Options don’t show in the appearance menu since update. All plugins are properly installed… Can you advice?
Hello,
Thanks for contacting us !!
Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Where can I find the latest WPBakery Page Builder plugin for the template? it won’t update automatically as it came with this template, thanks
Hello, you can simply reinstall the plugin and it will be updated to its latest version. Thanks
Don’t you need to supply it then? thanks 
Hello, The plugin is already updated with the theme and you can simply delete and reinstall it. It will be updated to its latest version. Thanks
Can I make a refund ? the Purchase Code doesn’t work. I can not activate the theme.
Hello,
Thanks for contacting us !!
Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Hi folks,
Could you please make the theme PHP 8.1 compatible?
I’m still currently stuck on 7.4. If I upgrade to 8 it causes a critical error.
Thanks in advance.
Hello,
Thanks for contacting us !!
Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Thank you for the quick reply. Do you have an email I can contact you on? I purchased the theme in Dec 2017 so support ended a long time ago. The theme has done very well for us and I think this is probably the first time I’ve had to conact you
Kindly renew your support licence and share website details at https://support.themechampion.com Thanks
Hello, how can I change the words “read more” on the homepage of the theme? Thanks.
Hello,
Thanks for contacting us !!
Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
How can I use permalinks? If I activate permalinks in the wordpress menu, nearly every link is dead on the default website.
https://www.heider-ing.de/Hello, This is related to your Wordpress settings. Please check your .htaccess file and try to use permalinks again. If you still have issues, try to set up the same on other/local instances.
You may also raise a ticket to our support team at https://support.themechampion.com/ and share your website details with the problem. Thanks
Thanks a lot!
Welcome Thanks
Hi Team, I have purchased “Industrial – Industry and Engineering WordPress Theme” from Envato Market.
On Godaddy as per your instructions, I am using the “latest WordPress” version 6.0. It’s Basic Managed WordPress Websites – SSL included version. But on your website I see supported Software Version WordPress 5.9.x, But on Godaddy, There is no option to downgrade to 5.x. So we have to use WorkPress 6.0
Website is working fine but I am not able to login to Wp-Admin. If I do that I get lots of errors. Is this theme not supported with WordPress 6.0? Is there any option to fix?-Avinash
Hello,
Industry and Engineering WordPress Theme works well for the latest version of PHP and WP 6.0. Kindly raise a ticket at https://support.themechampion.com and share purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Its asking for paid support. It should be free to support Version 6.0.
Hello, I have already explained, the theme works well for WP 6.0. You need to check if there are other problems. Our support asks to renew your support licence as it is expired. Thanks
Yes, ofcourse we will help you by fixing the issue. Thanks
Presale: it is possible to see a portfolio with filter? ty
Yes, you can implement filter option with the help of WPBakery page builder very easily. Thanks
is there a page where to see it in demo?
You have to put the filter yourself, using WPBakery page builder. Thanks
Demo import doesn’t work correctly. Header like at https://industrial.themechampion.com/home3/ goesn’t exist in settings.
There is no docs in downloadable archive.
Here is the doc https://industrial.themechampion.com/docs/index.html
And Home3 header works well. Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
My support is expired so I can’t create ticket. But I found more bugs in last update: https://disk.yandex.ru/i/S7uRISjdjr9HFQ.
Settings in docs not the same like in admin panel. Docs: https://disk.yandex.ru/i/Sx4o-JujdVAtig, admin: https://disk.yandex.ru/i/sQ5E3BInKBX5Mw. At this screens no header tenplate like at home 3.
Also problem with breadcrumbs.
Hello, You can share the information of your website at themechampion@gmail.com We would be happy to help you. Thanks
I sended mail 6 days ago and have no answer.
We are already replying to all emails. Kindly share it again. will check it on high priority. Thanks
I sent it again at themechampion@gmail.com
Replied !!!
I have paid for support, but I am not getting replies to my queries, please advise? ID #279
Replied !! Please have a look. Thanks
Hello, I love the theme so far! I have one issue and that is with the Slider Revolution plugin. I’ve created a video banner on the home page. It works fine, but when the page loads, it does not start full-width. It does “jump” to full width after a second, but it just looks dodgy when that happens. I did try emailing 3-4 days ago, but haven’t had a reply.
Hello,
Thanks for contacting us !!
Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Hi,
I have a small issue with my theme, the Nav bar doesn’t show correctly on mobile displays due to my Nav bar having a white background and the Hamburger menu also being in white.
Can you help with a fix please, I have tried to contact you through your site but I cant because I get a message saying support has expired…is that the only way I can contact you?
Many thanks.
...I have now purchased support but still cant submit a ticket to you, still says I need to purchase support.
Hello,
I am sorry for the inconvenience, you can contact us by writing us through Themeforest https://themeforest.net/user/themechampion
or share your website details along with your purchase code at themechampion@gmail.com
We would be happy to assist you.
Thank you
Ok messaged, thank you
Thanks
Level 3 menu error, please fix
Hello,
Thanks for contacting us !!
Please share your purchase code, website URL, wp-admin and FTP details (if possible) at https://support.themechampion.com, so we can check and give you a solution to your problem.
Thank you
I’m getting an error with the message Got error ‘PHP message: PHP Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /wp-includes/script-loader.php:2356
Please help
Hello,
Please share your purchase code, website URL, wp-admin and FTP details (if possible) at https://support.themechampion.com so we can check and give you a solution to your problem.
Thank you
I have paid for support, but I am not getting replies to my queries, please advise? ID #147
Replied !!!
Thank you for your assistance.
Welcome Thanks
Hi, I need to reinstall the theme on different server as earlier server got crashed, What is the option to resolve the issue
Hello, You can download the latest version of theme and replace the files of your existing theme using FTP or file manager. Thanks
I need to install the theme on different server from scratch, while activating the theme, it gives error, Can you whitelist the Product code so same code can be used.
Hello, Please raise a ticket at https://support.themechampion.com and share your purchase code, website URL, wp-admin and FTP details (if possible), so we can check and give you a solution to your problem.
Thank you
Hello, problem of header following the update of the version 4.0. Please send me a link for a support ticket.
How to get Activation Key? please Email me activation key on jaiminkoshti07@gmail.com
