183 comments found.
Hello how to configure this theme. I try to install it but i have nothing
Hi,
Please refer to the theme documentation for detailed steps on how to install the theme and import the demo content – https://documentation.bold-themes.com/industrial/getting-started/
Should you need any additional support or assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.
Kind regards,
BoldThemes team
Thank you. Now its okay
an other question. in header i have additional information (some text) like “Capitalise on low hanging fruit to identify a ballpark value added activity to beta test. Override the digital divide with additional clickthroughs.” or “Bring to the table win-win survival strategies to ensure proactive domination. At the end of the day, going forward, a new normal that has evolved from generation. ”. How to remove it ?
Hi,
This is the excerpt of the page / post. Please refer to the following article for explanation: https://boldthemes.ticksy.com/article/7341/
Should you need any additional support or assistance, please submit a ticket at our support site – https://boldthemes.ticksy.com/ and our support team will be glad to help you.
Kind regards,
BoldThemes team
Is this theme compatible with Wordpress 6.0?
Hi,
Thanks for contacting us.
Yes, the theme is compatible with the WP 6.0
Kind regards,
BoldThemes team
Thank you!
Hi, is there a way to change the order of the portfolio content on mobile? In our case, we’d like to either first show the custom fields and then the content (e.g grid gallery, etc.), or show all custom fields after the content. Currently, it’s showing first two custom fields, then content, then the rest of the custom fields. Thanks!
Hi,
Can you please send us the url of the single portfolio item so we can take a closer look at the current setup?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, of course! Here’s one example; all the portfolio items have the same structure. https://cnc-toerner.de/portfolio/mazak-integrex-i-100-s
Hi,
Please try adding the following css snippet to Appearance > Customize > General Settings > Custom CSS
@media (max-width: 768px) {
body.single-portfolio article.btPortfolioSingleItemStandard .port .boldCell .boldRow:nth-child(2) {
display: flex;
flex-direction: column-reverse;
}
}
It should do the trick and place all custom fields above the content. Unfortunately, placing them below the content is not manageable without changes to php code of the theme.
Kind regards,
BoldThemes team
Hi,
thank you so much, this worked great!
Cheers!
Hi again, one more question: is it possible to exclude single portfolio posts from the portfolio grid overview?
Hi,
You can always add the comma separated portfolio category slugs to the Category Slug field. Only the portfolio items which belong to the set categories will be displayed.
Kind regards,
BoldThemes team
Hi, I tried that, but if I add all the categorie slugs, only a handful of the results are shown and after 4 portfolios it says “no more posts”...
Hi,
That is strange. We have tested the functionality within our staging environment and it works as expected.
We can take a closer look at the current setup on your site. Please use the contact form at the bottom of the right hand sidebar of our TF profile – https://themeforest.net/user/boldthemes to send us the wp-admin credentials.
Kind regards,
BoldThemes team
Thank you! I just sent a message through your contact form.
Hi,
We have responded to your email.
Kind regards,
BoldThemes team
Hey,
is it possible to pin a section or a row and have the following content roll underneath? For example have an image first and text below it and when you scroll down the text just have the image always stay visible under the top menu. Best regards.
Hi,
It is not possible out of the box.
But generally you can do it with some custom JS or even pure CSS. Please refer to the following thread: https://stackoverflow.com/questions/15850271/how-to-make-div-fixed-after-you-scroll-to-that-div
You can add the class mysticky to the section and add the following custom css:
.mysticky {
position: -webkit-sticky;
position: sticky;
top: 50px;
z-index: 10000;
background-color: #ffffff;
}
.btPageWrap {
overflow: unset !important;
}
And it would probably do the job. You will perhaps need to adjust some properties of the section in the css – top offset and background-color for example.
Kind regards,
BoldThemes team
It really does the job quite well! 
Thanx a lot.
Regarding the Calculator – is it possible to have a certain input value be used multiple times as part of a multiplier elements without having the end user type it multiple times? For example – type the peremeter of a house in the beginning and then use that number to calculate different jobs by using that number without asking the user to type it again for each type of job.
Hi,
With the latest version of the theme comes the version of the calculator which allows you to use the custom post type and cost calculator group – https://documentation.bold-themes.com/cost-calculator/cost-calculator-group/
This feature of the cost calculator allows you to move away from the multiplier and implement what you need.
Kind regards,
BoldThemes team
Hey, CC group seems to be doing great job, but I’m in a bit of a pickle. Is it possible that the CC Select element does not return a value when within the group? I make a group with a couple of Texts and Sliders and using the JS Pseudo I manage to get values and calculations but I can no value with the “var name = $6;” from the Select. And when I get the Select outside of the Group it adds the value to the total result of the group. But then I cannot use a variable from within the group. Any ideas or things to try?
Hey again, so it turns out it does not return a value because using condition I’m hiding/showing those Selects depending on previous options and therefor when the script is being run instead of 11 variables I have 7 and it cannot get values for the 8th to 11th. Is there an idea to get around that (well, apart from just showing everything in the beginning)?
Hi,
You should be able to reference all the controls from the Cost Calculator group regardless of their initial state (hidden or visible).
You should just use if / else statements within your calculation to properly calculate the group’s return value.
Can you please send us the url of the page with the calculator so we can take a closer look at it?
Kind regards,
BoldThemes team
Hey guys,
the url is https://4smart.bg/calculator/
I managed to work around that – got rid of the show/hide and used if / else to get different values. I’m pretty sure though that if a field is hidden at first and only revealed if a certain condition is fulfilled then the hidden field return no value – I mean if it is the 6th field and is hidden, then when I reference the 6th field to assign it to a variable then that variable gets the value of the 7th field. Anyway, I managed that but now I have something else to fix
If I use the contact form that I use in https://4smart.bg/inquiry/ then I receive email but it doesnt have the details from the calculator attached. And if I leave the contact form ID blank to use the default then the submit button does not work. How can i fix that? Thanx.
Hi,
Related to the default button not working, there is a conflict with some other plugin within the system using captcha – it is visible in the browser console. You need to take closer look which plugin is it and if its captcha can be disabled on the page with calculator.
Related to the CF7 integration, you need to place the following shortcode to your form content:
[hidden bt-cc-data]
and also make sure to add
[bt-cc-data]
shortcode to Mail section in Contact Form 7 editor as described in the cost-calculator documentation: https://documentation.bold-themes.com/cost-calculator/using-cost-calculator/#contact-form-7
It should resolve the issue of CF7 form not sending the calculator data once submitted.
Kind regards,
BoldThemes team
Hey, thanx a lot. That worked out great
Hi,
1. My concern is about the license key. If I install the themes to my website subdomain for testing, how easy it is to change the themes back to my main website?
2. Can I import and export the themes setting if I change the website?
Hi,
Thanks for contacting us.
You can use the theme on as many environments as you need (development, staging, production) as long as it is a part of the same end website project.
Sure, you can import and export theme settings and content using standard WordPress tools and plugins if you change the environment.
Kind regards,
BoldThemes team
Hi,
Thanks for the purchase.
You need to add to your shop page the global override (bottom of the page edit panel) sidebar with the value right. This will add sidebar to your shop archive pages. Once you do that, you can add widgets to Shop widget area.
Should you need additional assistance in the process, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will be glad to assist you.
Kind regards,
BoldThemes team
Thank you, it works!, and is it possible to show in shop archive pages 3 products in a row? the default is 4 in a ow and i do not see where can i change it. Thanks
Hi,
This is something that WooCommerce does not offer as the option by default. Please refer to their documentation for the solution – https://woocommerce.com/document/change-number-of-products-per-row/
Kind regards,
BoldThemes team
How to change icon https://dock-levellers.com/
Hi,
Thanks for contacting us. Which icon would it be – a screenshot would be of great help?
Thanks in advance.
Kind regards,
BoldThemes team
Hi, I am trying to import the yellow-solid-worker demo, and the process is stuck on 15.6% for ages (more than 10 minutes now) How can I get the demo instaled ?
Is there another way to upload demo content? I’m unable to do it and need to know if to keep trying with this theme. Thanks
Hi,
Thanks for the purchase. Please check the if your hosting settings are in line with the system requirements listed in the theme documentation: https://documentation.bold-themes.com/industrial/getting-started/
Usually the issue you are describing is caused by low memory setting. If the server parameters are in line with the requirements, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and leave the site url and wp-admin credentials and our support team will take a closer look at the issue.
Thanks in advance,
Kind regards,
BoldThemes team
Thank you for your reply, submit a ticket at support site and waiting for them to answer
Thanks.
Hello
when i installed and activate plugins , i have error on admin panel .
Hi,
Thanks for the purchase.
Please submit a ticket at our support site – https://boldthemes.ticksy.com/ with the site url and wp-admin credentials and our support team will be glad to take a closer look at the issue.
Kind regards,
BoldThemes team
Hi. I have a site that I’m working on from a new client: https://hickorymechanical.com/ . They are using Industrial Theme ver 1.2.2 and due to lack of updates from their previous “web folks,” the site is crashing over and over again. I’ve got the site in debug mode and you can see the errors, all coming from the required plugins associated with the theme.
I don’t mind continuing to use Industrial Theme but we need this update, provided this was purchased license. But, of course, I have no way of providing any purchase code since I have no way of contacting previous developer.
Any suggestions? Thanks
Hi,
You can send us your email using the contact form in the sidebar on our profile page – https://themeforest.net/user/boldthemes and we will send you the link to the updated theme.package.
By the way
Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; BT_WP_Import has a deprecated constructor in /home/hickorymechanica/public_html/wp-content/plugins/bt_wordpress_importer/bt_wordpress_importer.php on line 119
comes actually from the
wp-admin/includes/class-wp-importer.php
since this file is included by the bt_wordpress_importer plugin. The point is, you might want to update the entire WordPress core and third party plugins as well – not all the notices are caused by the theme plugins.
Kind regards,
BoldThemes team
Thank you- running the WP update is when I started getting al the errors. LOL I had to FTP in and disable a whole of list plugins that weren’t even being used.
Hi,
We have replied to your email.
Kind regards,
BoldThemes team
Hi,
we are using your industrial theme for our official company website, currently.
but our previous agency had the buying processes in the past and now we are not in the contact with the agency. so, we do not have any ideas if we are ontinuing to having the rights of the theme still.
Would it be possible If we buy the same theme license on behalf of our company and continue to work on the same web theme? beacuse we do not want to change anything on our web.
thank you for your interest,
Hi,
Thanks for contacting us. Sure, just buy one regular license of the theme, and keep using it as you have done so far.
Kind regards,
BoldThemes team
Can you help us on how to integrate the new license on the existing theme?
Hi,
There is no need for any kind of integration – with the license you will be able to access all theme updates (either by the downloads section of your ThemeForest account or by using their Envato Market plugin – https://envato.com/market-plugin/) and theme support for next six months.
There is no special action required on your side.
Kind regards,
BoldThemes team
Hi, I will buy the theme shortly. I would like to know which editor is used to manage the pages and contents. Thanks
Hi,
Thanks for contacting us.
Our themes use Bold Page Builder – https://wordpress.org/plugins/bold-page-builder/
Kind regards,
BoldThemes team
I am trying to add demo but its only 0.9% from last 1 hour.
Hi,
Thanks for the purchase. This usually means that your hosting does not comply with the requirements outlined in the theme documentation: https://documentation.bold-themes.com/industrial/getting-started/
Please check all the parameters, especially available memory.
If the issue persists, please submit a ticket at our support site – http://boldthemes.ticksy.com/ and our support team will take a closer look.
Kind regards,
BoldThemes team
I submit the ticket, https://boldthemes.ticksy.com/ticket/2869325
I sent reply 12 hours ago but didn’t received reply yet. Can you please check & correct the demo import issue?
Hi,
Our support team has answered your ticket and imported the content without issues.
Please note that on work days tickets are processed within 24 hrs (exceptionally 48 hrs). If submitted on non-working days expect the answer the following business day. Note that we are located in GMT+1.
Kind regards,
BoldThemes team
Sent you reply back on https://boldthemes.ticksy.com/ticket/2869325, hope to hear from you soon
Hello, can i use visual composer as well?
Hi,
Industrial is not compatible with WP bakery (formerly known as visual composer). It needs to be used with Bold Builder, otherwise you will not be able to use provided page elements.
Kind regards,
BoldThemes team
the bold builder plugin that came with this theme does not show an option to hide sections. any ideas on how i can find this?
Hi,
Thanks for the purchase and thanks for contacting us.
Can you please leave the ticket on our support site – http://boldthemes.ticksy.com/ and tell us in the ticket in which context are you trying to hide sections – do you want to hide the section on some screen resolutions (mobile screens for example) or, for some reason on all screens. Our support team will be glad to help.
Also annotated screenshots of what you are trying to achieve would be great since they would be of great help in illustrating the issue to our support team.
Thanks in advance.
Kind regards,
BoldThemes team
Hello,
I have a pre-purchase question. We want to make a website in 4 languages (Turkish, Arabic, English and Russian). When we make it with WPML or loco, how can we RTL the Arabic? Is it possible to RTL the same theme and contents? Or do we need to use a different demo of yours for RTL? To summarize, is it possible to show a single theme, same contents and design in 4 languages?
Thanks.
Hello, yes that should be possible. Also, in case you find out it is not working as expected, you can request a refund and we will approve it.
are this Version: 1.3.1 ?
Hi,
Thanks for contacting us.
Current version of the theme is 1.4.3. You can always find the theme changelog here: https://documentation.bold-themes.com/changelog/industrial-changelog.txt
Kind regards,
BoldThemes team
Hey guys, once I have the web page with the theme ready and running online, is there a way/are there additional options to change how it is shown on a mobile device, specifically on a mobile phone. Or is it pretty much automatic? Because I have the page and it’s all perfect on a computer but some sections are shown realtively bigg on the mobile and I would like to tweak those for a mobile device look.
Hi,
The responsive layouts of the Industrial theme are automatic. You can control page elements using Bold Builder’s responsive features (hide them or display them on certain resolutions). If you wish to change the certain aspects of css on mobile devices, you need to add custom css statements and use media queries.
You can submit a ticket at our support site – http://boldthemes.ticksy.com/ and explain what would you like to change. Our support team will assist you if the issues fall into minor to medium css interventions.
Kind regards,
BoldThemes team
Hi there,
We are considering buying your theme. I would like to make sure beforehand:
1) Can the WooCommerce Product layout be easily set to List view, rather than Grid view?
2) Is your theme compatible with the plugin https://wordpress.org/plugins/themify-wc-product-filter/
Many thanks in advance, Rosi
Hi,
Thanks for contacting us.
Please note that Industrial does not offer WC list view functionality out of the box – you would have to use third party plugin of your choice in order to implement required features.
Also, we haven’t tested the referenced plugin with the theme, so we can not confirm the compatibility.
If you are willing to give it a try, we do offer money back guarantee. If it turns out that the theme does not meet your needs for whatever reason (including compatibility with the required plugins), we will refund you.
Kind regards,
BoldThemes team
