233 comments found.
hi, I can’t load the plug-ins with the demo’s…I installed the theme, but there was no question asked to install plug-inns, and now I can’t load a demo…
Hi,
thank you for contacting us.
You can install plugins under apperance -> install plugins.
Hope this will help you. If you will need any help, please open support ticket: https://anpsthemes.freshdesk.com
Best regards
Pre-Sales question: Can you let me know if this is possible?
I want to have a gallery with custom hierarchy filter(probably sidebar) in order to display project images. Please note this is a filter and not posts. I would like to have ajax to load the images on the page.
It goes like this: Category -> ProjectName -> Images (4-5/Project)
As of now, you only have Projects that has no hierarchy filter for showcasing such content.
Hi, sadly our theme does not support that. This would require custom work. For more info do send us an email at support@anpsthemes.com.
Thank you and best regards
Hi, congratulations for this theme, is amazing. Pre-purchase question: is possible to disable in every product the sales options? I like to use the shop section to show the products, but not for sales. I don´t want to show the price, the ADD TO CART button, etc. It is possible? And also it si possible to add more than one picture for each product? thanks for your support regards
Hi, I am very sorry for the late reply.
There are an product catalogue mode plugins available that would do just that.
https://wordpress.org/plugins/search/catalogue+view/And yes you can add more images.
Hope to see you as our client.
Thank you and best regards
Hi, is there any option for back to top button? It would be great
still waiting for an reply thanks…
Hi,
thank you for contacting us.
You can enable it in appearance -> theme options -> page setup and enable Add “scroll to top” button option.
Best regards
Hello, thank you! I’ve obv missed it 
I’m using Loco translate plugin and can’t find All projects string and translate it with this plugin. It’s really missing… Help please
Hi our support staff is in contact with you trough the support platform. Thank you and best regards
Can I add title text for projects in projects page (gallery) to be always visible? I need project title to always visible, not when user hover it. Thank you
Hi When i try to update the theme i get this message:
“Update Failed: Download failed. A valid URL was not provided.”
I also tried to login at my Envanto page and downloaded the theme once again, and changes all the files via FTP.
But it’s not the newest version i get.It’s still version 1.4.0
Please tell me how to fix this?
Regards – Johnny
Hi,
thank you for contacting us.
I tested and latest version on Envato is 1.4.1. If you have still problem, please open support ticket: https://anpsthemes.freshdesk.com and we will send you the latest version of theme.
Thank you and Best regards
How to split sub menu in 2 columns.
My problem- http://promozie.com/demo/nahatasports/
Hi, in your case we would suggest mega menu option, please refer to your documentation or open a ticket at https://anpsthemes.freshdesk.com so our support staff can help you out.
Thank you and best regards
Can not update with Envato Market version 1.4.1 “Update Failed: Download failed. A valid URL was not provided.”
Hi,
thank you for contacting us.
I tried to install Envato Market plugin and it was installed without any problem the newest version 2.0.1. Please try again and also check if everything is ok with server settings.
For further support please renew it: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Thank you and best regards
My Google Analytics code shows up in my footer if I enter in into the Anps Google Anayltics plug in that came with the theme. Is there any way to fix this do it doesn’t show? It looks kind of tacky. Thank you.
Hi,
thank you for contacting us.
You need to insert whole analytics code including script tags.
For further support please open support ticket: https://anpsthemes.freshdesk.com and also be sure that your support is still valid (otherwise you will need to extend it).
Thank you and Best regards
theme will be gutenberg ready?
Hi, yes there will probably be a plugin which replaces Gutenberg with WPBakerys page builder so it will all work as it’s working now.
Hope that answered your question. Thank you and best regards
so, no need to change anything? we will still work with wpbakerys?
Yes, exactly!
yes, thank you for the answer)
You are very welcome!
have you tested it with wordpress 5.0?
Hi, we have run the first tests and everything seems ok. But be sure to have the latest version of wp bakerys page builder (former visual composer)
Please check this article on updating visual composer https://anpsthemes.freshdesk.com/support/solutions/articles/5000507163-how-to-update-visual-composer-In any case we suggest backing it up with any update
And our support is always just a ticket away from you. We will also be posting later on an article on www.anpsthemes.com about it.
Hope I ways helpful enough. Thank you and best regards
Curious if your your themes will follow new changes at Envato, be rewritten and break old sites? https://forums.envato.com/t/your-sites-will-break-envato-forcing-old-themes-to-change-is-a-problem/207486
We will find a way to do it in a way not to brake anything for the client. And in any case our support is superb. As always we will find a way. Thank you and best regards
Hi, I like the theme and i bought it because it is RTL ready.
I have a question about creating the contact form in a right to left (RTL) layout. I am using contact form 7 (that came with the theme) and the Polylang plugin to translate the website.
When i setup the contact form and include the shortcode in the RTL page, it still shows up in the LTR layout. This ofcourse needs to be RTL.
How do i fix this?
Thank you and regards, anthony
