57 comments found.
Hi, before I purchase it is very important I know I can change the url base of services & products?
So could I have for example: http://name.co.uk/case-studies/single-service/ (so case studies replaces service in the url as before it would be http://name.co.uk/service/single-service/)Also is the service landing page customisable so I can add text above the portfolio grid?
Hi,
Yes, you can change the URL base of services & products on the admin page -> Settings -> Permalinks: https://prnt.sc/c7gTF1ACnhkT
Yes, you can customizable it so you can add text above the portfolio grid.
Thank you for your interest in our theme!
Bonjour J’ai créé un ticket sans reponse depuis quelques heures
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hello I have many php error in all pages after imported demo content and blocs are not displayed correctly
Here are somme errors :
Warning: Trying to access array offset on value of type null in /htdocs/wp-content/themes/industris/inc/backend/elementor-widgets/icon-box.php on line 605
Warning: Trying to access array offset on value of type null in /htdocs/wp-content/plugins/elementor/includes/base/controls-stack.php on line 1578
Need your help
Thanks
Hi,
Please don’t worry, We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have some questions: -Is it possible to replace the big hero image with a full width video? -Can I change the color scheme of the theme?
Hi,
1, Yes, you can replace the big hero image with a full-width video.
2, Easy to change the color scheme of the theme.
Thank you for your interest in our theme!
Hello! I am having a lot of problems on my website and I am trying to determine where the problem is coming from. My website’s styles aren’t loading correctly and I’m having trouble loading Elementor. I would like to know if the template needs a particular PHP version to work properly and what version of Elementor is it currently compatible with? The URL of my site is https://maxindustrias.com/
Hi,
Please use WordPress 6.1.1 and the plugin’s latest version, PHP 8.1 or higher.
Thank you!
Dear Team,
Greetings,
I would let you about Industris Theme not compatible with elementor https://araeek.com/ The style not display well, What can offer to me.BR, Shadi
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi, Where can I find document? I don’t see document in the downloadable package
Hi,
We’ll check and provide a solution to your problems.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi After import demo with Home 3, I have these issues: 1/ My primary menu don’t change as same as preview on themeforest, it always display as menu of Home 1 regardless I choose other Home 2/ All columns broke, only display on 1 column. 3/ Error messages display on page, eg: Warning: Trying to access array offset on value of type null in D:\Programs\xampp\htdocs\wordpress\tudongdoicanh\wp-content\themes\industris\inc\backend\elementor-widgets\icon-box.php on line 616
Please help me to resolve these issues
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
demo does not work
Hi,
Our demo site works fine now, please check again: https://wp.oceanthemes.net/industris/
Thank you for your interest in our theme!
Many images have been deleted from the purchased site. I think you are the ones that draw attention from your site.
How can I access the background images again? your site is also unreachable
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I bought themes after seeing the demo from themeforest. But after installing this theme at https://dhcdredger.com we found the web version also like the mobile version. we are unable to edit also homepage. Please let us know how to solve the problem.
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
I have setup the theme, but all the columns come under single columns, Its becomes rows, unable to create 2 or 3 columns,
Hi,
I bought your theme, it’s beautiful.
I want to remove topbar on mobile.
Could you help
Hi,
We’ll check and provide a solution for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thanks I did. I want to narrow down the menu area currently 120px
how can I do it
Hi,
You can change the preload logo in Appearance -> Customize -> Preloader
Thank you!
thank you. how can i make the numbers go quicker by the industries fun facts box?
Hi,
You can edit the elementor.js file in the path with wp-content/themes/industris/js/elementor.js
Search for words: Counter
edit: duration: 6000,
Thank you!
Hello, I have purchased the Industris theme however I can not find the PSD’s in the download. Please advise asap
Thanks, Brian
Hi,
We’ll provide a link download for you.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Thanks, received
Great, Thanks!
Hi, This is Ajit here.
The sticky Menu bar effect is different from the installed menu bar.
Address, Phone number, and Email-id is not showing on the right side of the logo. Can you guide us on how to get this effect?
Hi,
We’ll check and try to provide a solution for your website.
Please submit a ticket on the support system for check and help: https://oceanthemes.ticksy.com/
Support time 9 am – 18 pm and Monday to Friday GMT+7
Thank you
Hi,
Looking at purchasing this theme but my concern is that it was updated last in August 2020 and there has been many updates on wordpress and other plugins. If i purchase it now, hope there won’t be any issue?
Hi,
Our theme work fine on new plugins and new WordPress.
Thank you for interest in our theme!
does the theme support wordpress 5.7
Hi,
We have check and our theme work fine on WordPress 5.7
Thank you for your interest in our theme!
Does it support ٌ RTL & language arabic? if yes please give me a url demo i will go to buy..I interested
Sorry, Our theme not support RTL & language arabic, Thanks
Hi, I have imported the data of home-3 data but i get the different header & footer. Also i am not getting the option to change the header & footer even the color is different imported.
I want to import the Home-3, on my url.
Hi, please submit a ticket to be helped: https://oceanthemes.ticksy.com/
Thanks.
I have used this theme now after the purchasing but unfortunately my support time has expired. Now, when i used it and found this issue.
Please go to Appearance > Customize > Header/Footer to setup now.