83 comments found.
Seems the demo’s pages are not available. Am I right?
Hi! It’s working fine. Please provide more details about problem. Thanks!
Hi , I am getting this notification:
Outdated server
The SQL server is a required piece of software for the database WordPress uses to store all your site’s content and settings.For optimal performance and security reasons, you should consider running MySQL version 5.7 or higher. Contact your web hosting company to correct this.Learn more about what WordPress requires to run. (opens in a new tab)
So when I enquired with my hosting providers, they told they can get rid of it by shifting db from mysql to mariadb as they can’t update to sql 5.7 or higher.. however they r unsure if it can cause some site issue, So checking with u in this regards what should I do abt it?
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com
I’m ready to purchase this immediately, but have a pre-sales question. Does this theme have a homepage slideshow of any sort, and if so, does it support video? Thanks.
I’ve purchased the theme and now I’m stuck at the one click demo import. It has been importing for 30 minutes or more. I’m sure that’s not what should b ehappening. I need to begin on this project immediately (today). I’ve submitted a support ticket. Please respond ASAP. Ticket #7533.
Hi! Thanks for the purchase. We answered. Thanks!
I have a pre sale question. Can I change the icon of “features” in industrium homepage with other personalized icon?
Hi! Please send screenshot. Thanks!
Yes, you can change this icons. We will help as you have any questions. Thanks!
I don’t need this https://demo.artureanec.com/themes/industrium/icons/ but I have my personal drawing icons, can I upload them?
Yes, you can use personal icons. Thanks!
It appears that the custom post types in the one click demo import can’t be disabled?
Hi! Please provide more details by email for better support. Thanks!
Hello, does this include elementor pro free?
Hi! No, doesn’t! Only Elementor free version. Thanks!
With Industrium theme, can I load google fonts locally for gdpr ready
Hi! You can use all google fonts for theme. Thanks!
Demo files not installing
HI! Thanks for the purchase. We answered by our support system.
Your answers are not solving the problem! This is a simple basic problem. If the template does not allow to install itself, there is a major problem with the template.
I look forward to your understanding and a refund and a fix so that others do not have the same problem.
Hi! Theme works fine. We answered again. Thanks!
Problem solved by template Author. Thanks
You are welcome!
Hi I have purchased this theme 3 months ago.. But this theme still doesn’t support the latest WordPress version
Hi! Theme provides 6 month support. Please check your support period. Please provide more details about the latest WordPress version Thanks!
The latest WordPress version is 6.3
Yes, theme compatible with WordPress version is 6.3
but why isn’t there an auto update released ?
Hi! Sorry for the late reply. It isn’t necessary if there’s no problem. Thanks!
Hi, regarding the theme does it fit RTL + can I purchase the theme only?
Hi! Yes, a theme compatible with RTL. Thanks!
I change the logo, but only the original “Industrium” logo remains
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com
can theme support Mega Menu?
Hi! Yes, it can!
gen i get demo data to test?
Hi! Sorry, but we don’t provide test mode. Thanks!
hi for element we can edit life time right ?
Hi! Please provide more details. Thanks!
How to turn off the “drag” in the history carousel? thank you!
Hi! Sorry but theme doesn’t provide such functionality. We will add this function to next update. Thanks!
Hi, is it possible on the individual projects detail page to allow portrait images? I’ve got some I’ve uploaded and it’s cropping off the image to be landscape for the gallery, there’s no settings in the theme customisation to change that I can see? Thanks in advance.
Hi! Thanks for the purchase. Please create a ticket in our support system – https://support.artureanec.com/
Hello, is it compatible with the Polylang plugin?
Thanks in advance.
Hi! Yes, it is. Our customers use this plugin. Thanks!
I purchased Industrium | I installed the Industry & Factory WordPress Theme wordpress theme, but I cannot choose a homepage or a clear theme. I want to customize using the Industry template among the themes available, can you help me?
Hi! Thanks for the purchase. We answered on this ticket. Thanks!
I’m also unable to download/setup demo data, the gear icon just keep spinning, already created ticket #6430, thanks!
Hi! Thanks for the purchase. We answered on this ticket. Thanks!
Hi, Can I get access to PSD please? I created ticket on your support system. Great work!
Hi! Thanks for the purchase. We sent you link by our support system.
Thanks for fast response. Great work!
Thanks!
