18 comments found.
Unable to import demo data, import fail.
help me sir! Thanks ticket #2471
Hi! Thanks for the purchase. We will answer as soon as possible. Thanks!
Hey, your demo import isn’t working and i created ticket. Please help me about that
Ok
Unable to install demo data. Please check my ticket 2189!
Hi! Thanks for the purchase. We will answer as soon as possible. Thanks!
Unable to import demo data, import fail.
Please help on urgent basis, I have to deliver my website in 3 days.
Hi! Thanks for the purchase. Please create ticket in our support system https://support.artureanec.com/ thanks!
Already created yesterday, waiting for reply. Please help asap.
Ok. We will answer as soon as possible. Thanks!
Hi! We will answer as soon as possible. Thanks!
OK we are having major issues and need it fixed asap please.
Any update on this? We havent heard from you on the support channel. We need urgent support as the website is down.
We answered.
Theme does not work. Unable to import demo data, not well documented, unable to import manually, incomplete demo files, elementor does not load in the editor. I regret getting this theme, I created a ticket already. Fingers crossed.
As it stands right now, I would NOT get this theme.
Hi! Thanks for the purchase. We answered your ticket. Thanks!
Hello! Team… I Can’t edit my pages with elementor page builder… Checkout Screenshot here: https://imgur.com/a/wiKeRlR
Problem with this plugin “Industrium Plugin”... If I deactivate plugin Elementor Page Builder Work properly, But Activate this plugin Elementor Page Builder Not Working
Hi! Thanks for the purchase. Please create ticket in our support system support.artureanec.com Thanks!
Ticket Created Please Check ASAP
Ok
Once installing and activating the plugins this error apears
Fatal error: Declaration of RWMB_Benefits_Field::begin_html($meta, $field) must be compatible with RWMB_Field::begin_html(array $field): string in /home/comhape/public_html/happenize.net/Premium/wp-content/themes/industrium/core/metabox.php on line 97
https://happenize.net/Premium/I’ve opened a ticket #1788
Hi! We fixed and updated theme. Please update. Thanks!
Thanks bro, it’s ok now
Great!
I have opened a ticket. Can you reply. Thank you
Hi! Thanks for the purchase. We will answer as soon as possible. Thanks!
Thank yo so much. I am waiting 
Ok
Hi, i have open a ticket, could you please check it, thanks
Does the support exist with this seller!!!!!??? No reply to the emails, no acknowledge what so ever.
Hi! Thanks for the purchase. We will answer as soon as possible.
Its been 24h since a open a Ticket #1627 on your ticket system, without reply. ” the answer as soon as possible” does not solve my problem, or answer my question. Can you provide the support to your item,or not. i Have email, and you have not reply, i have open a ticket you have NOT REPLY, This is very bad customer support.
Hi! Sorry for the pate reply. We answered on your ticket. Thanks!
This theme include figma design file?
Hi! Theme includes PSD files. Thanks!
Hello, how can I download the demo of this theme? Thanks. tiffanie@philor.fr
Hi! We answered in our support system. Thanks!
Hello! I can not open a support ticket for my urgent question.
There has been an error to some styles. Mostly hover effects. But there is also icons that have disappeared from nowhere, during the night.
I am suppose to show my client the website today, so need quick help with this one.
Some screens: https://imgur.com/a/txQUybt Explained down here. Have a look where I hover.
Image 1 & 2: (No background color even tho its applied)
Image 3: (The elementor icons for column, row, section and so on does not show. The arrows on that should show under the title disappeared as well)
Image 4: The social media icons does not show.
This are just some of the problems, but I think they all comes from the same problem.
Best regards
Hi! Thanks for the purchase. We will answer as soon as possible by email. Thanks!
I apologize for contacting you this way but your ticketing system does not accept my purchase code and there is no other way of contacting support. I need support regarding the theme I purchased from you, there is no documentation on how to modify the content sliders.
Hi! Thanks for the purchase. Please send screenshot of the problem with purchase code by email. Thanks!
of what problem?? to what email??
Good luck!
Thanks!
Congratulations GLWS
Thanks!
Great Work,Congratulations GLWS
Thanks!
Cong! Wow! This is a unique and very clean design!
Thanks my friend!
