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Hi, How do I update the theme? Wordpress has updated and I can no longer update / customise the theme? I need to make a change to the telephone number in the header but can see where to change it now?
Hi, Please can you help on this? I can’t seem to change anything on the theme?
Thanks for your patience! We have updated the theme to be compatible with WP 4.9. Please download the latest version from ThemeForest.
If you have any question please don’t hesitate to contact us via email firstname.lastname@example.org
Thanks for your reply. I don’t see the option to update the theme within my wp admin panel. How do I safely do this without loosing all the work done customising the theme?
I’ve just emailed you with my access details as the most recent update the WP stops the Page builder from working correctly + the theme customisations are no longer visible.. Thanks
Hi, Any help on this would be great. Nearly a month now without a response!
Hi Please can you respond to my email/support ticket.
Hi I want to the theme on the Transport, so I just place order on this item “Industry – Business, Factory, Construction, Transport & Finance WordPress Theme”?
Thanks for the interest in our theme! The theme is suitable for factory, contruction, transport, finance business. You can switch to Transport mode after purchasing the theme.
Hi there, I too have had to update wordpress to 4.9 and now the customisation options for the theme are no longer available. Please advise how to update.
We are updating the theme now. The laest version will be available in 4 days.
Dear customers and potential clients, we have updated the following features in this new version 2.10
If you have any suggestion or you want to ask any pre-sale question, please send an email to email@example.com
Hi! I would like to purchase theme. How can I review it? Live review don’t work:(((
Thanks for the interest in our theme! Could you please take a screenshot so I can take a look at your idea closer?
Hi. I am having a problem with my websites that i builded with Industry. I don’t know why there is a LinkedIn url that i didn’t costumize. I want to change that URL because it is a broken link but i can’t find anywhere the option to change it.
i have a big problem when i try to customize the website, i go to Appearance > Customize and not appear the menu to customize it, can you help me?
Hi there, what is the size/dimension of logo and retina logo recommended?
Hi there, after importing the demo content, I can’t see the Menu in the preview. Can you assist please?
How do you update the main banner on the solutions page?
Why is there no support with this theme!!!!?
hello, can you please reply our tickets? Thank you. We sent the tickets to https://saturnthemes.freshdesk.com
Can you check our tickets and reply? It has been a long time to wait for your respond.
Please can you respond to my refund request. Just as with all our other support requests…..no response
Still no response 2 weeks later. Beware all.
Finally received a refund from ThemeForest due to no response from the developer what so ever! Please be aware before you consider buying this theme.
the columns in menu option doesnt seem to be working properly…we have around 15 sub menus and when we use type wide and columns 5 it doesnt work properly…can u help us out here.
awaiting an update on this….
The menu is not visible on mobile phones. It works because when I tab on the left side of the logo the menu does come up, but it shows no icon. Any idea how to fix that? I have Homepage 2 activated.
Hello. Does this template has any portfolio page or example?
Industry can create the portfolio page. You just create a portfolio page and create the child page. Please follow the link https://en.support.wordpress.com/pages/page-options/
I mean if it has an example or some sort of elements. Some grid layouts, masonry, etc. In the demo I don’t see an Elements page to see all the elements we can combine.
I really wish there were some extra features. For example, ‘Career listing’ and ‘Projects’ like in your Business Plus theme. When will there be another update of the theme?
I bought this fantastic theme some time ago. It’s been working really well, but now I have a problem with it, specifically with the dropdown menu.
The menu has been mantained without changes for most of the time but now I want to add more items. When I add a new item, the menu format gets broken.
This is how it looks UNTIL now:
And this is how it looks AFTER adding just one more page into the menu:
Any change in the menu provokes this issue. To be honest, I’m not sure if I did changes in the past related to the menu. Might it happen that I did that on the parent menu, and for some reason those changes are not kept now that I use a Child theme? But if so, why does it happen just after I add a new item to the menu?
PS: I am aware that my support has been expired. I am going to ask to company management to update this support, but this will take few days and the issue is happening right now, so I would appreciate if you could help us in the meantime.
Any suggestion is welcome.
After purchasing this theme for 2 of our website’s we have problems with: Fatal error: Cannot redeclare tgmpa() The problem lies within this theme. Are more people experiencing this? how did you fix it since the theme creator isn’t responding on any mails we’ve tried to contact them for 2 weeks now and haven’t got anything more than some robotic auto response.
hi saturnthemes its been over a year since you last updated this theme, is there likely to be a new version released soon as cracks are starting to appear in the current theme version now.
is the theme compataible with wp 5.0
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