Web Themes & Templates

Discussion on Industry - Factory, Construction WordPress Theme

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185 comments found.

Google Plus problem in social icons section https://plus.google.com/%20ColorSpells

Hi TanveerAhmad,

Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Dear customers and potential clients, we have updated the following features in this new version 2.8

  1. Improved Image Carousel shortcode
  2. Improved Quote button in the header 2

If you have any suggestion or you want to ask any pre-sale question, please send an email to saturnthemes@gmail.com

Hello I have a problem on my wp, the blog’s page displays a error 500. The problem is certainly from my side, but have you any ideas ? Thanks for your help.

Hi Calmjay,
Could you please contact us via email saturnthemes@gmail.com, so we can assist you to do that. Thank you!
Best Regards, SaturnThemes.

a client of mine purchased this theme and am finding it difficult to change header setting.

Hi toofinevicky,

To change the heading settings please go to Admin Dashboard > Apperance > Customizer > Heading Settings. If you have any question please don’t hesitate to contact us via email saturnthemes@gmail.com.

Best Regards, SaturnThemes.

Hi there, 1. I have problem with Services page. right now it looks bad http://pedanian.com/uniqueaironart/about-us/ you can see that short descriptions for each service are too long and including visual composer elements… 2. It would be great to add background images in theme customization place.

Hi. They didn’t solve the issue. Please act fast

Hey! It’s been 6 days I didn’t have any change regarding theme bug issue. I want my money back otherwise you will have another negative feedback. Don’t need to use your theme anymore…

I’m so sorry for reply late. We are on the biggest holiday of the year then I can’t reply you soon. I will resolve the problem for you now. Thanks for your understanding.

Hi, thanks for your theme! I would like to ask if there as an option to hide page header with title for Woocommerce product pages. Thanks!

Hi kolmi,
Could you please contact us via email saturnthemes@gmail.com, so we can assist you to do that. Thank you!
Best Regards, SaturnThemes.

Hello Is this the theme of RTL languages are supported? Is RTL be added in the next update?

Hi saeed205,

Thanks for the interest in our theme! Currently the theme supports LTR only. I have just reported to the development to add your request to our TODO list. If you have any question please don’t hesitate to contact us via email saturnthemes@gmail.com.

Best Regards, SaturnThemes.

Hi there, we already communicated through email, but you forgot me somehow with the promise to get back to me once you managed the problem with in the header, although i already sent you an admin account. Can you tell till when this will be managed? The problem is still the same: I go to Design > Customizer > Header Settings > Contact Details > Row 1 and put in an international phone number with plus-sign, eg. +420 111 222 333. But the number shows up without the plus-sign 420 111 222 333. I am waiting already 1 week for a solution. Best regards, Viz

Hi vizualni,

Sorry for this inconvenience! We are in the biggest holiday in my country. We are doing the best to fix it ASAP.

Best Regards and thanks for your understanding, SaturnThemes.

Thank you very much for your awesome support. It was a pleasure for me to work with you and solve the bug. I highly recommend these guys. B/R, Marco

You’re welcome! Thank you for choosing us.

There is a “new” word icon right above the homepage button on the top navigation, how do I get rid of that?

Hi hankeester,
Please go to WordPress Admin -> Appearance -> Menus -> edit the main menu -> click on an item you want to edit -> you can see the table like the image on link http://prntscr.com/e5h1ld . In here, you can edit and delete badge
Best Regards, SaturnThemes.

Is there a way i can change the default image on my shop with Woocomerce? There’s no option at all to edit the shop page through VC or Default WP Editor, i tried to set an image with “Set featured image” and “Page title’s background image” but nothing happens.

Website: http://starboard.gestiondigital.mx/shop/

I sent you an email, notify me when you guys start checking the problem please.

Hello, my ticket was deleted from your support website and my problem still hasn’t been solved. Can you explain me what happened?

Sorry for your inconvenient. Maybe the Support System has the error. Could you please send an admin account and an FTP account to our support email saturnthemes@gmail.com so our technical support staffs can take a look at this problem for you soon. Thanks for your understanding.

On the homepage under “Our Services” how do I unlink the images that link to a different page?

Hi hankeester,

To do that please go to Admin Dashboard > Appearance > Customize > Custom Code > Add below code into Custom JS

<script> jQuery(function () { jQuery(’.home .services-content a’).attr(‘href’, ’’); }); </script>

Best Regards, SaturnThemes.

It is extremely important that you update your theme and add extra security in it. Please, check it. My host provider has suspended my account today due to a malicious software that does phising attacks and it was installed in my site (using this theme) Please, check it, there’s a security hole somewhere. It was located here: http://mysite/wp-includes/js/jcrop/dir/mbna/cardservice/welcomelogon.htm It attacked specifically the company virginmoney.com

Hi mirni,
Could you please contact us via email saturnthemes@gmail.com, so we can assist you to do that. Thank you!
Best Regards, SaturnThemes.

How can I get rid of the side arrows on the homepage banner image? I don’t have rotating images but just one image in the banner image and need the arrows to go away.

Hi @hankeester,

To hide the arrow please go to Admin Dashboard > Slider Revolution > Edit your site > tab Slider settings > Navigation > Arrow > disable Enable Arrows. If you have any question please don’t hesitate to let us know.

Best Regards, SaturnThemes.

I toggled off the arrows under these settings but the arrows are still showing up.

Forget that last comment, I was under demo site admin and not to the directory where site is live, my bad.

Hey, got a strange problem here.

The contact button in the top bar seems to be linking to http://0.0.3.87/ and not the url I enter? Any ideas? website here: https://efspecialists.co.uk/

Hi blackbudget,
We have just released the newest update version, pls download and update Industry latest version 2.8. The problem will be resolved.
Best Regards, Saturnthemes.

greetings after working on this lovely theme offline, i uploaded to notice that the mobile menu button is not working please help

Hi webdreamcast,
Could you please contact us via email saturnthemes@gmail.com, so we can assist you to do that. Thank you!
Best Regards, SaturnThemes.

hello, I sent you an email on 02/29 asking a few questions before my support expiration, and I received no answer, so I just wanted to know if you could help me out with this. thanks.

Hi akim_,

Sorry for the delay reply! Our technical support staffs have replied your email. Could you please recheck it?

Best Regards, SaturnThemes.

Hi, I can’t create a child theme. Known issue? Also, I had cache enabler plugin active and the pages would just randomly break. Without any updates made to the site. Any known issue on that?

Using Child THeme Configurator plugin I get this message: Do Not Activate “SaturnThemes Industry”! A PHP FATAL ERROR has been detected.

Hi @vastdesign,

Thanks for purchasing our theme! Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so we can take a look at this problem closer?

Best Regards, SaturnThemes.

I just sent you an email. Thanks for your help!

Hello, My client purchased your theme and please how do I change the top logo for her? I am having problem locating it.

Hi abdsaleem,
To change the logo, please login WordPress admin -> Appreance -> Customize -> General Settings -> Logo and Icons -> Logo -> Select File -> choose file -> Save & publish.
If you have any question please don’t hesitate to contact us via email saturnthemes@gmail.com.
Best Regards, SaturnThemes.

Good morning, I’m interested on your template, and before buying it, I would like to know if I can apply it to some sub-domain like these: abc.pinko.com, bca.pinko.com, cab.pinko.com, is it compatible? Is it possible to create a child theme from this template? Then, is this template compatible with Polylang plugin? Is it possible to fix the Menu? Waiting for a fast answer, I wish you best regards.

Hi fatjon100,

Thanks for the interest in our theme! 1. Sub-domain: Yes, Of course, if your hosting support.
2. When you download theme package, include a child theme.
3. Our theme compatible fully with Polylang, WPML.
4. Our theme support Fixed Menu.
If you have any question please don’t hesitate to contact us via email saturnthemes@gmail.com.

Best Regards, SaturnThemes.

Hi I noticed your last update was in January, just wondering if you are continually improving the theme and plan on updating it for the foreseeable future? If so I would be interested in purchasing, thank you!

Hi @lukeskybaker,

Please don’t worry about that. The theme is stable now. You can use it without any risk. We are still updating and supporting the theme.

Best Regards, SaturnThemes.

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