Web Themes & Templates

Discussion on Industry - Factory, Construction WordPress Theme

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185 comments found.

Hi, our client tried to use a website grader and he gets an error. I tried and it doesn’t work as well. Would you know why this theme produces an error?

Site: resourcelectronics.com

Hi @vastdesign,

I have taken a look at your site but I don’t see any error. Could you please take a screenshot and send to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi, I’ve updated the theme last week and the personalized section for the theme is not working anymore. Completely blank. What cause this problem?

Hi @catoui,

Could you please take a screenshot and send to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

I want to replace the extra contact info beside the logo with a 728×90 banner ad. Please help

Hi @benadage,

Thanks for puchasing our theme! Could you please send your request to our technical support email saturnthemes@gmail.com, so our technical support staffs can assist you to do that?

Best Regards, SaturnThemes.

Hi there, How can I active the CTA buttons on mobile? Seems like they are only active on the desktop. http://fss.nextphaze.com.au/hinged-and-sliding-security-doors/ http://imgur.com/a/ptyRH

Also top bars not active on the mobile too. I need to activate them

Hi Socialforceau,

Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi there. I have just purchased the theme, and I have one question:

- How can I edit the “dropdown” menu wide? All the text is now fitting in a vey narrow space, but in your DEMO it shows much clearer. Can I configure it from the GUI?

If not, what file may I edit in order to configure the dropdown menu wide?

Best Regards,

Dear @saturnthemes,

Thanks a lot! I didn’t notice that the menu editor included new options in this theme!

Best Regards,

Dear @saturnthemes,

This is another question:

I have tried to follow several tutorials but I am unable to configure Revolution Slider to be used in the homepage. I can do it in every page, but not as you show in the DEMO.

If you could provide some advice, I’d be grateful…

Best Regards,

Hi Soce,

Could you please send your request to our technical support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

How can I make the phone number clickable in the CONTACT DETAILS box

http://www.ezyfitdoors.com.au/contact-us/

Hi socialforceau,

Could you provide your site URL and an admin account to our technical support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi Guys, will the Industry theme work with the latest versions of Woocommerce?

Hi pjperry0883,

Yes. The theme is compatible with the latest version of WooCommerce. If you have any question please don’t hesitate to contact us via email saturnthemes@gmail.com.

Best Regards, SaturnThemes.

Dear customers and potential clients, we have updated the following features in this new version 2.9

  • Compatible with WordPress 4.8

If you have any suggestion or you want to ask any pre-sale question, please send an email to saturnthemes@gmail.com

Hello, how do we get text in the theme to be responsive? RIght now the heading wraps letters to the next line.

Hi I submitted a support ticket to you 48 hours ago, its very urgent regarding the industry theme.

Hi pjperry0883,

Sorry for the delay reply! I have notified the support staffs to take a look at your problem closer.

Best Regards and thanks for your understanding, SaturnThemes.

Hi SaturnThemes, I appreciate you are busy but I really need these issues im addressing by email resolving. This is becoming quite critical now to my client as I am unable to make changes in the WP-Admin area. If I can’t get this ressolved I will have to drop the theme and find an alternative.

Hi SaturnThemes,We have a little problem with your theme. Our site has 2 languages and we are using WPML to translate the contents. We don’t know how to translate “Services”. Also, we don’t know how to translate the URL services (web.com/services/this-is-a-service => web.com/servicios/esto-es-un-servicio)

Best Regads

I just wrote an email with the translation problem. Please answer me asap. Regards

Please have you received my e-mail?

Hi @iparres,

Sorry for the delay reply! I have notified to the support staffs to take a look at your email ASAP.

Best Regards, SaturnThemes.

Can you respond and fix the issues I have reported on ticket #2174 please. Its been days now.

Hi @design2b,

I’ve resolved the problem for your site. Please check again.

Best Regards, SaturnThemes.

Can you address point 3 in my replay in the ticket please.

Hi @design2b,

Sorry for the delay reply! I have notified to the support staffs to take a look at your email ASAP.

Best Regards, SaturnThemes.

How do we edit the width when the mobile menu appears? The menu looks bad on ipad. I sent an email.

Hi @vastdesign,

I’ve resolved the problem for your site. Please check again.

Best Regards, SaturnThemes.

Need help! Font icons has stopped loading in new update

Hi benadage,

It seems that you have changed URL from HTTP to HTTPs. Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi benadage,
Could you please send your requests to our support email saturnthemes@gmail.com so our technical support staff can take a look at your problems closer?
Best Regards, SaturnThemes.

Pre-sales Question – Is it possible to include more shop elements on the homepage? For example: Latest products, Best sellers, featured products?

Thanks

Hi Sparql,

Thanks for the interest in our theme! About your question you can do that with the theme. If you have any question please don’t hesitate to send email to saturnthemes@gmail.com

Best Regards, SaturnThemes.

Hi Sparql ,
Thank for choosing our theme. Yes of course. You can add more shop elements on the homepage
Best Regards, SaturnThemes.

Hello. Something doesn’t work in our Accordion. We have the option checked for Open link in new window and it does not work. It opens in same window. Any ideas why this happens? site: resourcelectronics.com/products

some pages are having different menu styles. How can i choose only one to show at all pages.

Hi ashishkumarpatel,

Could you please send your admin account and take some screenshots to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

I just removed one page from the MENU and saved it and now it lost its original look.

And also interestingly the MENU options(as seen here: https://prnt.sc/e5h1ld) inside any of the items are gone.

Please have a look at it at the earliest.

Regards Biswajeet

Already did, 3 days back, even have sent you the screenshots but didn’t hear from you back so decided to reach you here.

Please check your email and if you can’t find it let me know I will forward the same again.

Regards Biswajeet

Hi SaturnThemes,

It’s been more than a week, and the issue still exists. Please have a look at the earliest.

My problem is with the submenu not with the main menu.

The submenu doesn’t look anything like the original one. it’s broken and I don’t understand how.

Please have a look at the screenshots I sent you in the email you will understand better.

Thanks & Regards, Biswajeet

Hi innovbeyond,

We are very sorry for the delay reply! We have just had a problem with support system. Now it is solved. We are checking the problem carefully and reply you once done.

Best Regards and thanks for your understanding, SaturnThemes.

Hi, I’ve just attempted to install the demo content but had the pop up error asking me to contact you? Can you help?

Hi @Sparq,

Thanks for purchasing our extension! Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so our technical support staffs can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi, How do I change the content in the icon-box on the sub pages?

Also, a 4 column layout on featured products doesnt work? it still displays it in 3 columns?

Hi Sparql,

We are very sorry for the delay reply! We have just had a problem with support system. Now it is solved. Could you please send your site URL and an admin account to our support email saturnthemes@gmail.com so I can take a look at the problem closer?

Best Regards, SaturnThemes.

Hi, just emailed you with a subject line [4-column layout]

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