73 comments found.
please unlink my domain
Hi,
Thanks for reaching out.
Please contact the support team with your purchase code and your site details.
Regards,
Fluent-Themes
Hi, I purchased this theme almost 2 weeks ago and on the 3 of march sent a suport ticket with a few doubts we had. In the instructions said that it will take up to 2 bussines days for the autor to anwser, but its been a whole week and we have no answer yet. We would very much like to gets anwsers about this becouse its an important part of the theme the one we need help with,
Thank you.
Hi,
Thanks for reaching out.
Did you check your emails properly? Because the Support Team received your message and replied back to you within 24 hours. Is this your email ID (pro**ion@cualtis.com)? If yes, please check your inbox, spam and all other folders of your email.
Kind regards,
Fluent-Themes
Hello Team Fluent-Themes,
I have some pre-purchase inquiry.
Is this theme fully customizable?
Can I change the options Questions and Answers to something else?
For example: ‘Post Question’ as ‘Submit Your Thought’
And Answers as ‘Comments’
I want to make a thought sharing website using this theme.
Please let me know.
Hi,
Thanks for reaching out.
Please contact the support team with your enquiries; they are the tech people, who know better to answer to your queries correctly.
Regards,
Fluent-Themes
Alright. Thank you!
Hello. I’m interested to buy this theme, but I’m not sure if it supports google ads or any similar ads? Thank you.
Hi,
Thanks for your interest in the InfoCenter theme.
Yes, it is possible to display Google Ads and similar ads on your site using InfoCenter theme.
Kind regards,
Fluent-Themes
Hello, thank you for the theme. I am using the Home template for the homepage. I couldn’t add the 3 boxes and the question category boxes. Can you help?
Hello, I fixed this problem. I have a new question. Can I show question categories instead of article categories in the article category boxes on the Home Page?
Hi,
Thanks for choosing InfoCenter theme.
Please contact the support team with your purchase code and your site details; they are the tech people, who know better to help the users of the InfoCenter theme correctly. That’s why, support for the InfoCenter theme is given through the Support Team only. Kindly contact them and they will get back to you with the required help within the time frame indicated on the support page.
Regards,
Fluent-Themes
Is it possible to disallow all users post questions but only answer questions. Only Admin to post questions.
Hi,
Thanks for your interest in the InfoCenter theme.
Yes, it is possible to allow only admin to post questions and allow users to answer the questions.
Kind regards,
Fluent-Themes
hi dear i am using your theme. before it was working well after update having some problem. e.g not login/signup, not working post question and any other pages like edit profile, How i solve it kingly guide me properly. thanks, regards.
Hi,
Thanks for reaching out.
Without evaluating your site’s back-end settings it is not possible to find the source of the issue and help you accordingly. Please contact the support team with your purchase code and your site details, they are the tech people, who know better to help you correctly. Whenever you need help, please do not hesitate to contact the support team.
Regards,
Fluent-Themes
Hi, I have a pre-sale query for you. Can this theme be managed with typical WordPress editor and blocks?
Hi,
Thanks for reaching out.
Yes, InfoCenter theme can be managed with WordPress editor and blocks. In addition, the powerful Theme-Options panel is there to manage your pages.
Kind regards,
Fluent-Themes
Hello, were can i find the category setting to show articles in ASC or DESC ? And were can i change the “read more” text to an other language?
thnx in advance Gr. Peter Jr..
Hi,
Thanks for reaching out.
As far as I know, the ‘Theme-Options’ panel has this settings field Home Blog Section Settings > Blog Posts Order, though the Support Team could help you with exact solutions. Support for InfoCenter theme is provided through the support team, they are the tech people, who know better to help you correctly. Whenever you need help, please do not hesitate to contact the support team.
Regards,
Fluent-Themes
Hello, can we define different roles for the provided functionalities? E.g. one “basic” role to be able to have 1 post per month and another one “silver” with 10 posts per month? Thanks!
Hi, Thanks for reaching out.
Unfortunately this feature is not included yet in InfoCenter theme.
Kind regards, Fluent-Themes
Hi, i have problem When I submit questions to Google, they send me some errors with questions like “missing mainEntity field” how can i solve this problem >> i am using yost plugin and i used them Schema q & a page >> can you help me ?
Hi,
Thanks for reaching out.
Support for InfoCenter theme is provided through the support team only. Whenever you need support, please do not hesitate to contact the support team.
Regards,
Fluent-Themes
Hello! How to localize custom fields in the Home Page template (Home Page-Style 3), for example: 1,2,3 st Column Heading & Column Text, Section Heading, Section Sub Hading, View All Articles Text, as well as the menu in the upper-left corner. The site is in two languages, I use the WPML plugin and when I switch the site to another language, the text entered in these fields is displayed only in one language. I need these fields to change – each in its own language
Hi,
Thanks for reaching out.
The ‘Support Team’ received your message and will get back to you within 24 hours.
Regards,
Fluent-Themes
How i set my home page like https://fluentthemes.com/wp/knowledge/blog-right-sidebar/
Hi,
Thanks for reaching out.
Support for InfoCenter theme is provided through the support team only. Whenever you need support, please do not hesitate to contact the support team. They will get back to you within 24 hours provided that you have the 6 months support active.
Regards,
Fluent-themes
Hi, before purchasing, I wanted to know if it is possible to add a different homepage? The ‘Hire Me’ button on the account profiles, can that be removed? Can those pages be altered so that I can select what I want to appear on them? Thanks 
Hi,
Please contact the technical team for pre-sale questions.
Kind regards
Fluent-Themes
Hello. I need an intranet that allows users to only view files, does not allow them to download files. I also need the intranet to allow a user to upload documents through a simple interface, not through code. Can that be in your theme?
Hi,
Thanks for your interest in the InfoCenter theme.
Both are possible. The files should be password protected if you don’t allow the users to download them. WordPress itself has this feature in its core system.
And no code required to upload documents, “upload files by an user” feature can be viewed here in the live demo.
Thanks,
Fluent-Temes
Hi,
I am very interested in buying this theme, but before buying it, I need to know the following:
1. What are the requirements for the server environment? php variables, mysql …
2. Is there a possibility to integrate Google Recaptcha in the registration forms or to launch a question? or the theme itself already has its own captcha manager?
3. Could I access the wordpress dashboard to see the theme options? What builder does InfoCenter use?
I am waiting for your answer.
Thank you very much, greetings.
Hi,
Thanks for your interest in Infocenter theme.
1. The server should be compatible to run WordPress latest versions (5.1, 5.2, 5.3, 5.4, 5.5, 5.6).
2. The theme has its own captcha manager.
3. No page builder is used. WordPress default page editor has been used in Infocenter theme. And right now we don’t have the facility to provide you admin area access.
Best regards,
Fluent-Themes
sidebar sticky not work
Hi,
The sticky sidebar is working perfectly as we can see in the following demo pages:
https://fluentthemes.com/wp/knowledgebase/blog-left-sidebar/
https://fluentthemes.com/wp/knowledgebase/how-to-change-my-social-urls/
If you are using a ‘Nulled’ theme downloaded from somewhere else, please discard that theme and use a licensed InfoCenter theme purchased from ThemeForest. If you use properly licensed theme, you won’t have any annoying issues
Regards,
Fluent-Themes
can i add a video post type
Yes you can.
We need the “Home 5” theme design please
How is it also possible to remove the “login/signup” sections from the theme?
Hi,
Thanks for reaching out.
The Support Team received your email and they will get back to you within 48 hours.
*Note: Support for InfoCenter theme is given only through the support team.
Kind regards,
Fluent-Themes
Few Days ago I saw some Discount, I want to buy It by that Discounted price. Is it possible…? I budgeted my project by that price….Now its become problem 4 me..
Hi,
Discount was offered for 1 week and you missed that train unfortunately 
To purchase InfoCenter theme for a discounted price you may need to wait for a month or so. You can subscribe our mailing list to be informed about all the upcoming discount offers from Fluent-Themes.
Kind regards,
Fluent-Themes
Hello, thank you for designing the theme, it has a lot of the elements I need to design my business website. I recently purchased it but I’m having issues formatting and editing. I can’t find where to change the colors (default is red), I also can’t find how to change the front page to the various templates displayed in the live demo. I save options on theme options, but when I go to the site I don’t see the changes. There is a top blue bar that appears (on theme options) that states to change the template page to one of choice when I go to Settings -> Reading, but I do not have that option on my WP dashboard, i.e. there’s no option on Reading that allows me to select a page template. Please let me know how I can actually customize the theme to choose my colors of choice and insert my page templates of choice, and choose the layout I want based on the options from the live demo. Also, is it possible for me to change the font, if so, how? Thank you.
Hi there,
Thanks for reaching out.
Support for InfoCenter theme is given through the Support Team only. Please contact the Support Team with your questions and item purchase code, and they will get back to you with answers within 24-48 hours.
Regards,
Fluent-Themes
Okay, thank you.
