Discussion on Infographer - Multi-Purpose Infographic Theme

QODE

QODE supports this item

Supported

730 comments found.

There is no Page Builder / Visual Composer feature for this theme? Can you show me a screenshot of what laying out a page from the demo site looks like from the dashboard?

Hi again,

Yes, we are sorry for the miss, but you already purchased theme before asking for Visual Composer. Please purchase another theme which contain Visual Composer and then request a refund her for Infographer theme. There is a new tool for refund, and instructions can be found here https://forums.envato.com/t/changes-to-the-refund-dispute-and-ratings-system-on-themeforest-and-codecanyon/45098

Qode

I’m sorry but that is inaccurate; I asked the question 19 days ago (September 7th), your reply with the screenshot was 18 days ago (September 8th). I purchased the theme 4 days ago (September 22nd). I would just like a refund for this purchase. I have purchased a theme from you before and will consider you again in the future.

Hi,

You have to request a refund as explained in supplied linkhttps://forums.envato.com/t/changes-to-the-refund-dispute-and-ratings-system-on-themeforest-and-codecanyon/45098

Thanks,

Qode

HI I am not getting any response on my tickets, as its on priority basis, I am not even able to fine the visual composer and also not even able to update the logo and other images,

Hello,

It seems that the ticksy system we’re using is having some issues at the moment, we have reported them. We hope it will be all fine really soon, and we hope that we will be able to reply to your tickets.

We apologize for this inconvenience.

Qode

Hello,

I am interested in creating a site like http://vizualize.me where people can create a visual resume. Would I be able to do this with this theme? Also, would I need other plugins to make this happen?

Thanks,

James

Hi James,

Referred site is entirely custom made solution, and it is not built on WordPress platform. Unfortunately this cannot be achieved with the Bridge theme out of the box, and maybe you should only be able to achieve this with some plugin.

Qode

We are planning to buy a regular license but we have some questions about charts. We have noticed that the numbers are rounded… is it possible to configure Infographer in a way to show decimal numbers in the charts? Thanks, Giuseppe

Hello,

And thanks for considering our theme. Such an option does not exist by default, but script can be changed slightly so ti can accept decimal values. If you decide to use our theme our support can assist you with this. You can reach them by submitting at ticket at https://qode.ticksy.com/

Qode

the latest update has caused a challenge for me….I keet getting kicked out of wordpress even with only 3 plugins on and things like the Code Admin panel do not work as well as buttons like back button and internal links. Even google analytics code conflicted. Shouldn’t this work with iframe code? Thank you and HNY.

You’re welcome.

hosting company basically told me they want to charge me double to do this even though i have supposedly business hosting for WP….what is the most affordable and best value for a host you can recommend that handles this…? My hosting co is misleading me and not willing to go to 5.7 other many are going to 7.0 for php

Hi,

We can only recommend hosting companies which are recommended by Envato https://themeforest.net/get_hosting . But please also make sure to ask pre purchase questions about the features which they offer for different packages.

Qode

if you reinstall the theme and the child theme, how do you get rid of any demo content while making sure that i preserve my own content? WILL A THEME REINSTALL WIPE OUT MY THEME CONTENT IN VISUAL COMPOSER? THANKS.

thanks….how can you put in a number like 6,000,000,000 with commas?

thanks….how can you put in a number like 6,000,000,000 with commas?

Hi again,

You can add it inside a text block, or you are referring to some specific element?

Qode

oogloo

oogloo Purchased

I have just purchased the theme a while before and have installed it, however, it is not installing the revolution slider plugin. Following is the error. An error occurred while installing Revolution Slider Plugin: Download failed. A valid URL was not provided..

It is on a localhost as of now.

Could you please help.

Hello,

Make sure that parent theme is active and then run installation of required plugins, because installation files are located inside parent theme. If you continue to have problems, please submit a private ticket at https://qode.ticksy.com and provide WordPress and FTP admin credentials.

Qode

Can I have infographics (such as horizontal and vertical bars) appear before the “read more” link on a blog posts page? I can only get text to show up, not the infographics even though the “read more” code is placed after the infographic code. Thanks!

Hello,

Portfolio / Blog excerpt cannot render shortcodes, and this is according to WordPress codex and also coding standards here on Theme Forest. This is security feature, and it is not advised to change this.

Qode

Hi, by any chance your charts connect to CSV file or Google Sheets to build graphs?

QODE

QODE Author

Hello,

In built charts only accepts user input from element options, and currently there is no option to connect to Google Sheets or CSV file, sorry :(

Qode

Hi, We really love the theme and it seems like a good fit for an upcoming project. One thing I would like to confirm is whether the theme has RTL language support (e.g. Arabic). How would one go about implementing that?

Thank you.

QODE

QODE Author

Hi there,

RTL languages support is not present within this theme unfortunately, so if you are going to use this theme, you will have to create rtl stylesheet, or maybe you can try some rtl plugin. Alternatively, you can use Bridge theme which is RTL ready, and by simply choosing WordPress language to be one of RTL languages RTL stylesheet will be automatically loaded.

Qode

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