Discussion on Infographer - Multi-Purpose Infographic Theme

QODE

QODE supports this item

Supported

722 comments found.

There is no Page Builder / Visual Composer feature for this theme? Can you show me a screenshot of what laying out a page from the demo site looks like from the dashboard?

QODE

QODE Author

Hi again,

Yes, we are sorry for the miss, but you already purchased theme before asking for Visual Composer. Please purchase another theme which contain Visual Composer and then request a refund her for Infographer theme. There is a new tool for refund, and instructions can be found here https://forums.envato.com/t/changes-to-the-refund-dispute-and-ratings-system-on-themeforest-and-codecanyon/45098

Qode

I’m sorry but that is inaccurate; I asked the question 19 days ago (September 7th), your reply with the screenshot was 18 days ago (September 8th). I purchased the theme 4 days ago (September 22nd). I would just like a refund for this purchase. I have purchased a theme from you before and will consider you again in the future.

QODE

QODE Author

Hi,

You have to request a refund as explained in supplied linkhttps://forums.envato.com/t/changes-to-the-refund-dispute-and-ratings-system-on-themeforest-and-codecanyon/45098

Thanks,

Qode

HI I am not getting any response on my tickets, as its on priority basis, I am not even able to fine the visual composer and also not even able to update the logo and other images,

QODE

QODE Author

Hello,

It seems that the ticksy system we’re using is having some issues at the moment, we have reported them. We hope it will be all fine really soon, and we hope that we will be able to reply to your tickets.

We apologize for this inconvenience.

Qode

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