Discussion on Infographer - Multi-Purpose Infographic Theme

QODE

QODE supports this item

Supported

720 comments found.

Hello there I have asked a few tickets on your support but still didnt get a answer. The pagenation on the portfolio how can i add this to other information, for example i want a 2 column layout with images and text with a load more button. Like the portfolio but in content.

Thanks

Hello,

Could you please tell us the IDs of your tickets?

As for the load more feature, it’s part of portfolio list element, and it can not be used for the content of the pages.

Qode

Hi, how do you support languages… Basically we need the site to be able to toggle between fr side and english side… Does the theme do this. But also does it save the french or english content in folders or not?

Hello,

Theme labels are marked for translation, so multi-language sites are supported yes. You should use some plugin , like WPML, in order to run a multi-language site. You can read more about this plugin here https://wpml.org/

Qode

Hello, I am considering buying this theme, however, I need to make sure I can import page content with the needed shortcodes.

For example, if I have a CSV sheet with all content with shortcodes in it. I would like to import the CSV to populate pages with infographics, etc.

I have had problems in the past using Visual Composer due to this.

Thanks for the insight. I simply do not want to have to create every page in a drag n’ drop builder, as I have thousands of pages of content.

Thanks

Hello,

We haven’t included any page builder into our Infographer theme.

It uses only our shortcodes we created for the theme, and plain WordPress content editor. We’re not sure what’s the content of your CSV.

Qode

I had purchased the theme last year… Very good one !! I am planning to to buy another license/ extend support.. But I had a very specific requirement related to that.. Above the menu, can we include a image across all pages? (The image height will be similar to the menu height and will be full page width).. If we need to make it responsive, will it be possible? Can you please tell me the details? Thanks in advance.

-Satish

Hi again,

You need to add some custom css for that, since the button image used for mobile menu is white by default. Add this in Qode -> Global Options -> Custom CSS

.selectnav_button span {
  background-color: black;
}
.selectnav ul li a {
  color: black;
}

Qode

Thanks a lot.. Will check and update

-Satish

You’re welcome. :)

Qode

Hi, I’m really interested to use the infographic theme on our website. 1 question on our end, we currently use a custom wordpress theme, however want to utilise the Infographics element. Are we able to use just this part of the widget? is the theme customisable to only use this with our current theme?

Hello,

We have created and included these shortcodes/elements into our theme, so those will not work by default in other themes.

Qode

totoro

totoro Purchased

hello there ?facebook share (bottom of post) not working since last update thxs for helping

Hi,

Unfortunately this issue requires support assistance. You can always extend your support for the theme and then submit a ticket. As we said this issue will be corrected in the next theme update.

If you would like to try to solve this by yourself, you would need to edit the following file: wp-content/themes/infographer/ includes/shortcodes/shortcodes.php and find the appropriate shortcode to edit.

Qode

totoro

totoro Purchased

ok i found and resolve it until next update thx to Simone on public ticket https://qode.ticksy.com/ticket/760653 need to go to file single.php and add 4 times the string ”/sharer” in the FB url like this : http://www.facebook.com/sharer/sharer.php?… have a nice day

We’re glad you managed to solve the issue.

Qode

qleeko

qleeko Purchased

I am trying to import the sliders and I get the following error:

importing slider settings and data… Error: Incompatible Archive. Go Back

The files have been delivered in .txt format and I don’t think this is a valid format. Can you send the correct file so we can import the demo sliders that come with this theme?

Thanks.

Hello again,

Please check your ticket again now, hopefully it is fine this fine. Write us back.

Qode

qleeko

qleeko Purchased

Excellent!

Thanks!

You’re welcome :)

Hello, I like this theme!! Can I insert an video in main slider? For to have videos whith auto play. Thanks.

Hi again,

We haven’t added in on our demo site, but you can visit Rev Slider official presentation, and you’ll find some examples of sliders with videos there https://revolution.themepunch.com/examples/

Qode

Excellent! It is included with the theme?. Thanks

The plugin – Rev Slider is included into the theme. You just need to create your sliders, with your images/videos. And you can even import our demo slider, to see how it’s made :)

Hi, any chance to release it in HTML version too?

Hi,

Unfortunately, we don’t have such plans for the moment.

Qode

Hello, after buying can you send me a ticket? thanks.

Hi,

Can you please explain us to what exactly you’re referring? With theme purchase, you’ll get six months of support from our team, so you will be able to submit tickets to them. And if you mean on the invoice, themeforest will send you one of course, to confirm your purchase.

Qode

invoice! ok. thanks

You’re welcome. Envato (themeforest) is in charge for theme sales, and you should receive it from them after theme purchase of course.

Hi can i connect the Infographics with specific database?

Hi,

Could you please be a bit more specific, what exactly you’re referring to/looking to achieve?

Qode

I am very happy with the theme and its working fine… Recently, I tried to change the contact address of my website and hence tried to change the location in the google map too.. But it’s not showing the exact location, though the address is marked in google maps…Can you please tell me if there is any way I get this working?

Hello

Glad to hear you are satisfied with our theme. It might be that your address is not available in Google Maps database. So, Google refers to the closest available address. Please try by using this software: http://phpformclass.com/phpform/examples/mapmarker

Use latitude and longitude to define your closest available coordinates of your location.

Hope this helps.

Qode

Thanks for the suggestion.. But the address is already in Google maps.. This is the google maps URL – https://www.google.com/maps?ll=12.991823,77.597583&z=18&t=m&hl=en-US&gl=US&mapclient=apiv3&cid=7083961683479056558

Hello again,

You are welcome. Have you tried with adding longitude and latitude for accessing right address?

Qode

Hello can i use the demo file? I cant find it! sometimes the themes has some demo file for the first use… to import for a quickly start. Thanks.

I import ok the files: - infographer.one.page.example.wordpress.2013-06-21.xml - infographer.wordpress.2013-09-24.xml

but the folder “revslider” (with archives:captions.css,home.txt,home2.txt), I do not know where is located?

Sorry. The site is not installed as the demo. Where can I find installation instructions?

Hi,

Please, just submit a ticket on our support forum at https://qode.ticksy.com/ and our support agent would help you with importing revolution slider.

Qode

Morning, Good Morning, We would like to buy this theme, but we have several questions. We want to create a web with a statistical betting system, so we need a shopping cart, a community of members under subscription, and those so pretty charts and graphs of this subject. We serve or is’t better to try another store and have already included community members?

Hi,

We haven’t included any shop with membership feature into this theme, so you would need to integrate everything you mentioned on your own, with some plugins most likely.

Qode

Hi,

We have been using this theme and love it! Unfortunately, this issue has occurred a few months back almost a year and we couldn’t be bothered to fix it. Finally I have the time so how do we fix this issue?

The problem is the menu sits on top of the content and it’s like this on all the pages.. so even half the slider is covered by the menu, we performed all the updates and everything and it’s still like this, any advice?

http://prntscr.com/bouuqy

I have added the above code ad it still doesn’t work, could you take a look once again?

I was able to fix it by manually adding it to the Style Sheet as the Options Control Panel wouldn’t add it for some reason.

Yes, looks fine now :)

Hi, This theme is compatible with BuddyPress? And, How often updates are made?

Thanks a lot!

Hi,

Unfortunately, we didn’t test our theme with BuddyPress. When it comes to updates, we always try to keep a step with new versions of WordPress, Revolution Slider, and also whenever there’s some important issue. You can always check the change log here https://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304

Qode

I am unhappy, because I can not access the demo of the theme, and does not explain in the Main Features that must be paid or $ s50 more. I bought other topics on this site, always include demos to start working.

Hi,

No need to pay anything more to get demo content imported, it’s of course included into our theme.

Read this for instructions http://demo.qodeinteractive.com/infographer-help/#!/introduction

and if you need more help – submit a private ticket to https://qode.ticksy.com , with a link to your site and WP admin, and our support team will help with demo import and everything.

Qode

This theme does not allow use visual / html editor, is blank. As you can fix? I have the wp 4.5.3. Thanks.

Hi,

Visual editor should work just fine , no problems with it. Submit a private ticket please, to https://qode.ticksy.com , with a link to your site and WP admin access, and our support team will inspect this and help you.

Qode

Hi,

I’d like to use the infographics from this theme but I was planing on using a diferent theme as my base theme.

Can I use the theme infographics (charts, graphs etc) in this way?

Are they part of a plugin that can be activated independent of the theme?

Thanks!

Hi,

Unfortunately no, we have created and included these shortcodes/elements into our theme, so those will not work by default in other themes.

Qode

Is there a way to integrate your own infographics & icons, or are only the graphs etc provided by you through shortcode usable?

QODE

QODE Author

Hi,

There’s no direct possibility for adding custom icons. You could achieve it with some Custom CSS , to replace some default ones on front-end.

Qode

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