I imported your One Page xml but why is my header looking like this? It looks strange. How can I fix this?
NEver mind this.. I figured it out.. but why does the navigation bar not scroll down with the page?
im sorry, problem solved.. it was hidden behind the WP admin bar. lol
But pls help me with what lukasnes below is facing. I am facing the same issue. The icons aren’t visible.
Thanks for the update
Not sure I understand remaining question, can you please explain it again?
haha.. well what I mean to say was.. I am facing this same issue as the comment below me. but its cool I saw your reply below. Just keep me updated regarding the fix..
two days ago, icons in circle on yours preview demo theme (truck, anchor etc) dont show from http://demo.qodeinteractive.com/infographer/wp-content/themes/infographer/css/img/infographer_icons_white.png same problem is on our site. Any ideas to fix this? Thanks
Now I understand LOL We will review and fix this.
What browser are you using to test that?
Hi, Google Chrome v.33… deleted cache, tested in stealth mode… but still not working
Wow, thanks a lot for reporting this. They probably changed something in their update. We are going to investigate and fix this.
We fixed it. We will post update soon
I am having speed issues of this theme running on a Virtual Server… Do you have any tips for making it run/load faster?
Please submit ticket to http://qode.ticksy.com and include WP admin access so we can review your problem. Please post ticket ID here.
I have purchased this theme and wondered if there is a way to display the percentage sign after the number in the counter shortcode?
Thanks in advanced
Percent can probably be added to your layout immediately after counter. Our support stuff can review your setup and help you. Just submit ticket to http://qode.ticksy.com/ and include WP admin access.
Thanks guys, yes i have sorted this now one other question sorry
Is it possible to have the values of the line charts plotted on the graphs? as its quite difficult to actually tell what the figures are?
Thanks guys! and great theme by the way highly recommended!!
Great, thanks for the update
Can you share example of such line charts, to see what you are trying to do?
Of course, if you check out this plugin on codecanyon
were the line goes up with the values, the values are plotted so when the mouse is hovered it shows the value at that point .
Thanks for coming back guys
Unfortunately, we don’t have that feature implemented, sorry for that. Anyway, it’s good feature, added it to to-do list for future infographics plugin we hope to implement one day
thanks guys i look forward to it
I’m having speed issues when loading… takes too long! Any advice how to speed it up? Link: www.bit-coin.pt
You can run this tool and see where you can make improvements:
amazing theme. good work. I seem to however just get an bit of an issue with the revslider fonts all showing as plain small ones. I’ve followed point 5 in the instructions “Copy captions.css to wp-content > plugins > revslider > rs-plugin > css” but doesn’t seem to do anything. Have I missed a step maybe since downloading officially tonight? everything else seems ok but still going through it regardless.
Thanks a lot
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can help you with this problem Please post ticket ID here.
Any update on the icon issue? (see @lukasnes’ question)
Yes. It’s fixed. We are posting new version later today
Just gonna stand here and watch work
Well that’s alright because I like the way you work
-Sorry Rihanna stuck in my head. Thanks for the quick update.
BTW – I think your google-fonts.php file is missing a space after the opening php tag. It tossed me an error on updating.
Okay ignore the BTW – I just read the next comment.
No worries Update was released yesterday.
When installing the theme appears this error me
Parse error: syntax error, unexpected T_VARIABLE in / home / cobusine / public_html / reportesoymesero / wp-content / themes / infographer / includes / google-fonts.php o
Here is solution for your problem: http://themeforest.net/item/infographer-multipurpose-infographic-theme/5027304/faqs/16673
Question, on your one page demo site at http://themeforest.net/item/infographer-multipurpose-infographic-theme/full_screen_preview/5027304 you have a the bottom a blog section with 3 posts.
I want to add two additional sections but with posts from other categories.
How can I do this?
Thanks (and also for the great theme!)
It’s a latest posts shortcode:
[latest_post type='' post_number='3' category='' text_length=''/]
You can enter category slug in category attribute.
This theme looks beautiful. But is there anywhere I can see the backend og test it, just to see how much of a difference it is from the current themes I´m using?
Yes, just email this request to email@example.com and ignore auto-reply message.
Hello I love this theme but I have an issue… When I set a graph like [progress_bars type=’gradient’] and enter a percent number like 98, how come when the page loads it will show incorrect information like the number 10, then if I refresh it will show 98?
It never loads the correct value on the first page load. Can you please help with that? Thanks
We can take a look if you submit ticket to http://qode.ticksy.com and include WP admin access.
I would like to hide revolution slidier on mobile devices. I have tried doing it from within the plugin to no avail. Can you assist?
Yes. Please submit this request to http://qode.ticksy.com/ and our support stuff will help you.
Hello, I have a couple of questions, please.
How can I change colours of infographics? I tried changing the colour name in the shortcode but nothing happened.
The four basic icons containted in the four circles in the home page are not visible.
We can take a look at what you did and provide best answer if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
Hello, thank you for your proposal. Unfortunately our customer does not allow extra dasboard or FTP access. Is there a possibility to get an indirect advice? Thanks!
Then, just submit the ticket with link to your web site and our support stuff will help you.
I’m finishing my site and I want to use the format the text in my slider in the same way you have on your demo site.I mean in your slider with the running man you have the text ‘WELCOME TO INFOGRAPHER’, ‘ULTIMATE’ ‘INFOGRAPHICS THEME’. I want to use the same styling but as I have changed the slider, the original settings are gone. Can I somewhere see how the original text was setup?
What do you mean by changing the slider, did you change plugin you are using?
No, nothing changed, I just want to use the same fonttype and fontsize that you sue in the demo site.
You need to perform step from our instructions:
Copy captions.css to wp-content > plugins > revslider > rs-plugin > css
Hi, I copied the captions.css to the folder but I still see the plain text
We can take a look if you submit ticket to http://qode.ticksy.com/ and include WP admin access.
I just added a ticket. Thanks.
Thanks. Our support is handling tickets from oldest to newest and will reply to your ticket.
Hi, can someone look at my ticket please? I have a presentation with a client where I present your theme and I need the slider (#201283).
Just assigned it to support staff, they will handle it now.
You guys rock. Thanks for your support!
You are welcome
I love this. Can all the elements be used in sidebar widgets?
Yes they can, but please note that you’ll have to be aware of size for some elements, since they are wide. Responsive logic will shrink them to fit the column.
how can i disable the display of qode custom field completely?
I would like to put my own custom field, but the get put always underneath qode custom field.
You can manage what’s displayed in Screen Options in the top right corner You can also drag and drop sections and change their order.
Everything works great thank you like this theme!
The only issue I’m having is that the mobile main menu doesn’t appear. Can you tell me where I can edit this to work.
This is strange. Could you submit a ticket on http://qode.ticksy.com/ with url to your site so we could take a closer look?
1) the section menu bar sometimes gets half hidden when scrolling down
2) I cant get the contact form to show up, is there a shortcode for it?
3) how do i get the social icons in the header like the demo
4) how do i get the drop cap S in the accounting section to have a proper under line ( and not go through the letter )
1. It is probably when you are logged in into admin, than little admin bar is shown when you are viewing the site. So that admin bar gets over the content menu.
2. There is page template for contact form, just add new page and choose that template for it. Also in Qode Options -> Contact page, you will find settings for it.
3. In admin under Appearance -> Widgets you have Header Top and Header Right widget areas, there you can add text widget and in it just put social shortcode.
how di i can get psd layered files ?
Just email me this request to firstname.lastname@example.org (and ignore auto-reply message) and I will provide all files we have
Is it possible to make the counter linkable? I would like for users to be able to click on the counter at it take them to another page.
Thanks so much!
You can try to place it inside A tag and try if it works.
The counter disappears, but the white space where it would be is clickable and links to the page. :/
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look and try to help you
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