244 comments found.
How to update outdated templates ? 1) iniya/woocommerce/single-product-reviews.php version 3.6.0 is out of date. The core version is 4.3.0 2)iniya/woocommerce/content-product_cat.php version 2.6.1 is out of date. The core version is 4.7.0
Hi.,
Kindly mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Sent you email regarding the error, please check your support email. Your prompt response will be highly appreciated. Thanks
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes
So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hello! I have any questions before purchasing the item. Does it include a manual or an explanation of importing the demo as seen in the live preview? Includes theme constructor like visual or elementor? Thanks!
Hi.,
Thank you for contacting us.
1) You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
2) Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
3)Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option
Ok thanks!
Hello,
It seems that the demo has not been well imported.
I do not see that the menu or the shopping cart is displayed, etc …
It tells me that I should add this line of code in the wp-config.php file
define (‘WP_DEBUG’, true); define (‘WP_DEBUG_LOG’, true); define (‘WP_DEBUG_DISPLAY’, false);
Can I change it from the WP?
Greetings!
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes
So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
send your request to us directly at this email support@wedesignthemes.com
Done!
I’m going to send you access to WP again
Hi.,
Thank you for contacting us.
We get the “Invalid user name/password” error. So please send us the valid WordPress login details.
Hi.,
We have installed the theme and import the dummy data . Please have a look.
Thank you, we look forward to helping you!
Note : Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Note : we are always looking for ways to improve the quality of our theme, services, and customer support. If you have a moment, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm
Hoping for a 5 star rating from your end 
Yes, it’s done, but I still don’t see the cart icon on the top right, the footer … how do I add it?
Hi.,
Thank you for contacting us.
Get into Admin Panel > Appearance > Customize > Additional CSS > Pasted the below css code inside the text area > Save All.
Or Change Totop image
#toTop::after { background: url(../images/totop.png) center center no-repeat; background-size: auto auto;}
To Disable totop :
#toTop { display: none !important; }
It doesn’t work. What I want is to show the cart to add products as in the template. And the footer Thanks!
I’m trying to change the logo and it won’t let me. The page is disconnected. What’s going on? Can you please see if there is something wrong? Greetings.
Hi.,
We have made the changes as per your needs. Please have a look.
Please refer : https://prnt.sc/12recig, https://prnt.sc/12revy0
Yes, that’s perfect, but I mean that at the top right, the cart does not appear, as if it appears in the template and this is essential in an ecommerce template, to add the products
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Okey
Hi.,
We replied to your mail ID. Please check it out.
Regards., DesignThemes Support.
Ok that right, Thank you so much. Do you have some documentation to change this things…?
I tell you this so as not to consult you every time …
Hi.,
This is not an issue.
Go to Dashboard / Appearance / customize / site header / Header style and add cart shortcode like this https://prnt.sc/12vekuc
RATINGS!!
Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!!! Please visit below video link for how to rate our theme:
Refer : http://recordit.co/YqdTBuEJRm
Waiting to see your 5 stars rating. Thanks in advance
Regards., DesignThemes Support.
Hi, i have question: I created a new footer with elementor pro but when I apply it to the pages of the iniya theme, the menu and slides disappear.I have read that elementor should be compatible with almost all templates … is there a way to solve this problem?
Best&Regard Ettore
Hi
Kindly send the page link and screenshot of your site issue. And also let us know how did you assign footer for the layout
Hi, ok done…I sent you email
Hi.,
We replied to your mail ID. Please check it.
Regards., DesignThemes Support.
Hi, ok perfect….thanks
Thank you, we look forward to help you!!..
In the woocommerce plugin I get this message:
Your theme (Iniya) contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce. Fixing Tips:
Update your theme to the latest version. If no update is available, contact the theme author asking about compatibility with the current WooCommerce version. If you copied a template file to change something, then you will need to copy the new version of the template and reapply the changes.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Ok done….thanks
Hi.,
We didn’t receive your login details. So please send it once again. We will help you.
Regards., DesignThemes Support.
Hi, I sent you an email, ok now I’ll send it back
ok done…
Hi.,
Your issue has been resolved. Please check it – https://prnt.sc/10ux3nt
Regards., DesignThemes Support.
Hi, ok thanks for all
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
I have a question: When I place an item in the cart, it displays 0 products but as soon as I update the page or enter the cart, the products are updated … why this?
Hi.,
Sorry, while updating our theme we will add this feature “Auto-update cart count” Let us know any other queries.
Regards., DesignThemes Support.
Hi, I would like to know why when I reactivate the elementor plugin, the template returns to the default of iniya, losing all the changes made with bakery. Since I have to create new pages but this time with elementor, what can I do?
Best&Regards Ettore
Hi.,
Yes, Elementor works only newly created pages. Let us know any other queries.
Regards., DesignThemes Support.
ok i solved. The problem was due to the activation of the block editor. Thanks
Hi.,
Hope your issue is resolved now. If still facing any kind of issues or need any support for this theme, kindly get back to us. We are happy to help you
Thank you, we look forward to helping you!
Hi, I sent you the credentials…Best&Regards
1) It seems you have been enabled the “unyson page builder” and “Brizy page builder” and you have enabled.
In our theme, we have used “WPBakery Page Builder ” alone. So, kindly deactivate all other page builders. And create a page using the “WPBakery Page Builder ”
2) Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option
Hello, I bought the Iniya template. I also installed the demo content. Unfortunately I can’t modify the homepage and change the images in any way, I’m using WP Backery but the changes have no effect, why? All plugin updated
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/buddhathemes So that, we can check and have a clear look form our end.
Hi,
Ok perfect.
I sent you the credentials…
Best&Regards
Hi.,
1) It seems you have been enabled the “unyson page builder” and “Brizy page builder” and you have enabled.
In our theme, we have used “WPBakery Page Builder ” alone. So, kindly deactivate all other page builders. And create a page using the “WPBakery Page Builder ”
2) Our theme supports both Elementor Plugin as well as WpBakery Page builder plugin. You can use Elementor Page builder in new pages, posts that you are going to use or create. We have built the theme only with WpBakery plugin.
The Elementor page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”. Only our default page builder will work with dummy pages created with Import Option
Hey got some questions before we buy 1: On the body of the website as you scroll down on the home page. Can we add a section for featured item’s, brand of products and categories. Is this possible and easy? 2: in the bar at the top of the page, is it possible to change the font? is it also possible and easy to change the line that is inbetween the menu items (look between home and about us there is a | line can this be easily removed? 3: can the logo and search field also be moved around easily or will this be their permanent position?
Hi.,
Thank you for contacting us.
1) Yes, it’s possible
2) Yes, it’s possible
3) Yes, it’s possible
Thank you, we look forward to helping you!
Hello, I do not have an option for demo content.
Disregard comment
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin
http://docs.wedesignthemes.com/dt_articles/import-demo/Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/Buddhathemes So that, We import demo data for you.
How do I remove the image slide effect when hovering over product image? I just want it to be a static image.
Hi
If you don’t want to display secondary image on hover, Add the below CSS in Appearance > Customize > Additional CSS
.woocommerce ul.products li .product-thumb .secondary-image{display:none;} .woocommerce ul.products.product-hover-secimage-pushleft li.product.product-with-secondary-image:hover .product-thumb .image .primary-image { -webkit-transform: none; -moz-transform: none; -ms-transform: none; -o-transform: none; transform: none;}
https://prnt.sc/yczg69unfortunately it is still happening.
Hi
If you don’t want to display secondary image on hover, Add the below CSS in Appearance > Customize > Additional CSS
ul.products li:hover .product-thumb .secondary-image{opacity:0; filter: alpha(opacity=0);}
https://prnt.sc/yhy5tttrying to remove white-space:nowrap; in woocommerce default style sheets, but its not working in theme editor. How to remove this so cart items stack, and not have scroll horizontally?
Hi
https://prnt.sc/yd50uu Its not applying for the cart table. However it doesn’t effect on table horizontal scroll bar. Even if we are giving any other value to it, it will not let the table design looks good.Is there a way to make cart contents vertical on mobile? It is very difficult to tell there is a scroll there, and to see the contents on mobile. Or maybe make the scroll bar more obvious. It is not good looking on mobile.
Hi
If you need to display content vertically,
Add the below CSS in Appearance > Customize > Additional CSS
@media only screen and (max-width: 767px){
.woocommerce table.shop_table.cart, .woocommerce-page table.shop_table.cart { display: block; position: relative; width: 100%; } .woocommerce-cart table.shop_table.cart thead{display:none;} .woocommerce-cart table.shop_table.cart tbody tr{ } .woocommerce-cart table.shop_table.cart td, .woocommerce table.cart img, .woocommerce-page table.cart img{width:100%;}
width: 100% !IMPORTANT;
display: block !important;
text-align: center;.woocommerce table.shop_table td, .woocommerce-page table.shop_table td{height:auto;}
.woocommerce table.shop_table td{border:none; background:none;}
.woocommerce-cart table.shop_table.cart tbody tr td.actions .coupon{left: 0; right: 0; margin: 0 auto; text-align: center;}
.woocommerce table.shop_table.cart tbody tr td.actions .coupon .input-text { left: 0; right: 0; margin: 0 auto; }
}
https://prnt.sc/yi0w5uHi.,
Please Update the menus locations from Dashboard > Appearance > Menus > Menu Locations.
Please refer : https://prnt.sc/w8eken
I am trying to make sure loading faster by combining all css files and script files from theme into one.
Website is very slow, there is excess JS and CSS render blocking website. Google Dev says load times extremely slow. Ways to make it faster?
Hi.,
If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.
You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/
Documentation : https://assetcleanup.com/docs/
Please refer the Video: https://www.youtube.com/watch?v=_in5ZNZ3C-M
Regards., DesignThemes Support.
Will Wordpress GZIP data compression mess up the theme?
Hi.,
Sorry, We didn’t check this. Anyways, before proceed please take a backup of your site and files.
Regards., DesignThemes Support.
Need help with this: https://snipboard.io/1Fvarq.jpg
Hi.,
Sorry, we are not clear. Can you please be more specific on your query? We will help you.
Regards., DesignThemes Support.
Sorry uploaded wrong image. I am trying to make the shopping bag/cart the same color as logo(pink) and the background of the number of items in the cart pink as well.
Hi
Add this in Appearance > Customize > Additional CSS
.main-header #searchform input[type=”text”], .cart-info:before, .cart-total:before { color: #ff97b6; }
.cart-icon span { background: #ff97b6; }
https://prnt.sc/xloyy2How to change the color of “sale” sign on products?
Hi.,
Please refer : https://prnt.sc/xkyho4
Get into Admin Panel > Appearance > Customize > Additional CSS > Paste the below css code inside the text area > Save All.
.woocommerce ul.products li.product .default .onsale { background: #000; color: #FFF;}
.woocommerce ul.products li.product:hover .default .onsale {color: #FFF;}
Note: You can change the color value as per your need.
How to change copyright text? Couldn’t find the main HTML in theme editor.
Hi.,
Please refer : http://recordit.co/r7d724QMMT
Get into Admin Panel > Appearance > Customize > Site Copyright > Copyright > Footer Copyright Settings > Change the text as per your need
Please refer : https://prnt.sc/xkz78o
I am receiving this notification and the theme is up to date. Your theme (Iniya) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.
Hi.,
Kindly, mail us your site credentials immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check your issues in your end.
Regards., DesignThemes Support.
Done
Hi.,
We replied to your mail ID. Please have a look.
Regards., DesignThemes Support.
