136 comments found.
Hello Is it compatible with wp 6.8.3 or 6.9?
Hello, thank you for your question. Yes, the theme is compatible with the latest WordPress versions. Best regards!
Thx
You are welcome!
how to edit footer information
Hello, thank you for your question. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 with the description of your request and our team will assist you. Best regards!
Hi, I installed the Innox template, but Elementor isn’t activated. How can I activate it? The license includes Elementor.
Hello, Dear Customer! Thank you for your message. It is enough to use Elementor free version for theme. In any case, if you have any issues with activation of free or premium version of Elementor – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 and our team will assist you. Best regards!
Hi I had a huge crusch on the sight https://www.niback.se/ with the plugin Master Addons for Elementor, had to reinstall all plugins and everytime i reinstall the plugin, it crushes. My clients page it been down because of this. Please let me know what the problem is! Best regard Vanessa
Hello, Dear Vanessa! We can resolve and fix this issue for you. Please email us at modernwebtemplates.com@gmail.com with the following info:
1. Link/login/password for your cPanel or similar hosting control panel.
2. Link/login/password for your WP Dashboard.
Our team will assist you very fast. Best Regards!
Hi! Could you please help me with editing main slider. I must change font siza and margin for right half of the slider. The links to a ticket you posted here leads nowhere
Hello, Dear Customer. Please send us an email at modernwebtemplates.com@gmail.com with the link/login/password for your WP Dashboard and we will assist you. Also, do not forget to include in the email a description of your issue. Best Regards!
From where should I change the email and number in the footer??
Hello, Dear Customer! Thank you for your message. In order to set custom email and adress – please click WP Dashboard => Appearance => Customize => Theme Options => Theme Meta: https://tinyurl.com/27c8qsrg Here you may change contact info, then publish changes. If you have further questions – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 Best Regards!
I upload the theme but it does not work probably
nothing is showing in the page only the footer
Hello, Dear Customer! Thank you for your request. First, please extract the downloaded package with a theme with any ZIP software. Then upload innox.zip via WP Dashboard => Themes => Add New => Upload theme: http://prntscr.com/w7v4ck Click “Install” – then activate your theme. Then please check “How to install theme” at our online video tutorial at http://webdesign-finder.com/docs/innox/documentation_theme/index.html It’s necessary to install and activate all plugins. After this click WP Dashboard => Tools => Demo Content Install => Install. Pay attention that the demo-content installation process will overwrite all your current content. Then check your content at the front end after the demo-content installation process. If this step will not help you – just submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 and we will assist you. Best Regards!
Live Preview don’t work
Hello, Dear Customer! Please refresh your cache in a browser and check direct link once more: https://webdesign-finder.com/innox-v2/ Best Regards!
Is it possible to make the black areas white and change the yellow to green? Is it easy to make these changes
Hello, Dear Customer! Thank you for your question. The theme has flexible options in Customzier for colors: https://tinyurl.com/2b4spg6z Moreover, you may apply a custom color for any section directly via Elementor: https://tinyurl.com/24q9z5pl If you have further questions – please ask us. Best Regards!
Hello! We are having a problem with your theme blog page. If we add new posts or change the posts that came with the demo content, everything works beautifully. However, if we delete or hide demo posts, the blog site will stop working. Same happnes with any demo post that marked as draft.
Hello, Dear Customer! We can resolve and fix this issue. Please submit a private ticket with the description of your request at https://mwtemplates.ticksy.com/submit/#100012875 Our team will assist you with great pleasure. Best Regards!
I cannot seem to edit the main sliders in the theme. Can you please direct me on how to do so? Thank you. I have submitted a ticket also.
Hello, Dear Customer! Thank you for your message. Please check our reply in the ticket # https://mwtemplates.ticksy.com/ticket/3752933/ Best Regards!
o
Hello, Dear Customer! Please check our reply in the ticket # https://mwtemplates.ticksy.com/ticket/3737292 Best Regards!
Is it compatible with WPML?
Hello, Dar Javilovic! Thank you for your question. Yes, the theme is compatible with WPML plugin. Also, please take a look at this article: https://elementor.com/blog/translate-elementor-with-wpml/ Best Regards!
Hello I have website https://renkaehitus.ee/ After demo import i dont see the pictures what at original, the pictures not include to the theme?
Hello, Dear Customer! Thank you for your request. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 and our team will assist you. Best Regards!
Dears Does the (innox) template support the RTL feature And how do I get the rtl.css file Thank you
Hello, Dear Customer! Thank you for your message. Please read this guide: https://www.wpservices.com/right-to-left-readiness-exploring-rtl-ready-features-in-elementor/ We suppose it will help you to use RTL in the theme. Best Regards!
Hi,
we are suddenly facing issue of this page = https://www.mcdcoman.com/investor/
error coming on the page like below flex_column_spacing=”” hundred_percent_height_center_content=”yes” equal_height_columns=”no” container_tag=”div” menu_anchor=”” hide_on_mobile=”small-visibility,medium-visibility,large-visibility” status=”published” publish_date=”” class=”container-height” id=”” margin_top_medium=”” margin_bottom_medium=”” margin_top_small=”” margin_bottom_small=”” margin_top=”” margin_bottom=”” padding_top_medium=”” padding_right_medium=”” padding_bottom_medium=”” padding_left_medium=””
can you please help us to fix this issue.
Any update?
Hello, Dear Customer! Thank you for your message. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 with the description of your request and our team will assist you. Best Regards!
How can i remove the arrows in the slider?
Hello, Dear Customer! It’s easy to hide these elements via CSS code. To hide these arrows, please click WP Dashboard => Appearance => Customize => Additional CSS and paste this code here:.page_slider.intro_slider .flexslider .flex-direction-nav .flex-prev {
left: 80px;
display: none;
}
.page_slider.intro_slider .flexslider .flex-direction-nav .flex-next {
right: 80px;
display: none;
}
Then publish changes and check results at front-end. If you have further questions – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 Best Regards!
I am facing issue with elementor When I create any page with elementor That page doesn’t show the contents
Also I am unable to Update content from Home page
Hello, Dear Customer! Thank you for your question. Please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 with the description of your request. Our team will assist and resolve your issue with great pleasure. Best Regards!
Dear,
After installing and activating the theme and child theme, how can I import the full demo content?
Thanks in advance.
Hello, Dear Customer! In order to set up demo, install and activate all plugins, then click WP Dashboard => Tools => Demo Content Install => Install. If you need our help – please submit a private ticket at https://mwtemplates.ticksy.com/submit/#100012875 and our team will assist you. Best Regards!
Hello,
Hello, I have major problems displaying text in responsive or your theme does anything, how can you help me on the subject ?
Thx
Hello, Dear Customer! Please submit a private ticket at https://mwtemplates.ticksy.com and our team will assist you. Best Regards!
