16 Reviews
One of the worst themes that I purchased, I cannot change the section title font family and size from the theme options that they put, even I tried from the style sheet but it will never change.
I contacted support (ticket no. #2121729) but they fail to do something for more than two weeks.
I regret wasting my money and time on this poorly Executed theme.
Bad feedback !!!
the seller does not answer the ticket correctly, the demo file does not work, I regret my purchase
Easy customization. A lot of possibilities. Result : a professional website.
Author response
Thanks for giving an honest review and a real picture of the theme. "Easy customization. A lot of possibilities" - says it all!
Thanks.
Don't buy this theme!!!!
This is the worst support I've seen in my life.
First of all, I just had some responsive issues and the support team ask me for access to wp-admin. Strange, because usually you only need modify css.
After that, the support team didn't fiz the issue, and request cPanel access (????). It's impossible to give access to anyone like this. I gave access to ftp and this 'fabulous' support team took my site down. My site now has one white screen with nothing to show.
After notify then about the white screen, they didn't do anything to fix, just asked me again fo cPanel accesss.
Now I'm facing big problems to backup my website again.
.
If you are thinking to buy this theme, don't do that!!!
Author response
Hi,
This review is not honest, really. All themes, even the best ones, might have issues.
Our support is very capable and most of the 5 star rating we received are for support. All the 5 star ratings prove our theme is good and our support is also excellent.
Awesome
Author response
Thank you very much!
I was looking forward to have a great theme, but unfortunately the demos don't load and there is no support as well. No contact for weeks.... My website is on a delay. I wouldn't have purchased it knowing there will be such problems.
Author response
Hi,
We are really sorry for your inconvenience. We were on vacation due to the largest festival of the year (like you have Christmas) for last one week. So we could not give support to you or any other customer. We apologize again for your inconvenience.
Now, can you please let us the ticket number (from our support center) so that we can prioritize your support. We promise we will try to solve your issues as quickly as possible.
Thanks.
Great theme and their support is awesome and fixed all the issues very quickly.
Author response
It is very satisfying when a customer is really pleased. Thank you!
demos aren't available, you have to pay for the page builder license and support is very slow.
I ask him every single problem or question i had about the customization and they help me up fast and easy.
Always its a pleasure to works with professional people.
Thanks guys!
Author response
It is really pleasing to please a client and get enthusiastic comments from them. Thank you very much!
100% amazing theme! Worth every penny!
Author response
Thank you very much! You are an amazing customer! And we are glad to know that it worths every penny.
Great theme with great customization option, support works well. Thank you very much, I'm happy!
Author response
It's really pleasing to make a customer happy. Thank you very much!
Amazing theme with amazing support team. Keep it up with more updates. :)
Author response
These words inspire us to keep up good works. Thank you very much!
We'd like to ask you a few questions to help improve ThemeForest.
