112 comments found.
Hi, is possible to have a parallax homepage? Let’s me know, so i can buy the template.
regards
Hello there,
I’m not sure what you mean.
InsightFX comes with the UIkit v2 framework built-in, which offers a Parallax component. This allows you to do pretty much everything with some creative thinking and a bit of custom coding.
InsightFX comes with many custom particles, among these is OnePage Menu. I would like to know if this item allows you to create a navigable site with only one parallax page. I am not referring to the Parallax component. I hope I explained myself better, thank you very much
Hello there,
The “OnePage Menu” particle is something else. You can see its demo here.
Regard a onepage website – yes, you can do it with InsightFX.
In order to achieve the functionality of a OnePage website, you need to use the UIkit’s Scrollspy Nav component.
You just need to add the following code under the “Page Setting” tab in your Base outline:
(function($) { $(document).ready(function() { $(".g-main-nav .g-toplevel").attr('data-uk-scrollspy-nav', '{closest:".g-menu-item-container", smoothscroll:true}'); }); })(jQuery);
Have a look at this video that I recorded for another customer. It shows everything in detail.
Hi, looking to purchase, but like to know if it’s possible to use OpenMap instead of GoogleMap with this template?
Hi there,
Nope, unfortunately this is not possible.
hi, In gantry theme default setting is locked, how can i unlock and start edit my content.?
Hi there,
I just replied to your email.
send it here also
I wouldnt really say you are back after doing 2-3 small tweaks
Hi there,
I’m not sure what you mean.
If you are comparing InsightFX v1 and InsightFX v2 and saying that we have made 2-3 small tweaks… this is funny, honestly
InsightFX v1 and InsightFX v2 are two completely different products, built on two complete different frameworks, offering completely different functionalities.
If you have a look at the “Update” section in the InsightFX v2 documentation you will see that it is not possible to update from v1 to v2 and the reason is exactly this – that they are two completely different products
Good day, please tell me, I want to buy this template, do you plan to continue updating it or not? Does it match the demo version?
Hi there,
Yes, the template matches the demo completely.
And yes, we do plan to keep updating and supporting the InsightFX template. It is in the Top 8 Most Sold Joomla Templates of all times here on Themeforest
Thank you very much for the answer, the template was purchased, installed, everything works well. The template is of course very beautiful, but very sophisticated in terms of creation. Until you understand what for what, and the hair on your head will become gray, I will learn)))))))) Thanks
I folks, I bought InsightFX in July 2020, installed it correct, but there’s no opportunity to update Joomla or anything.. There’s no Item “Manage” under “Extensions”.... ?
Thank you for your Help!
Hi there,
If you do not see the “Manage” tab, it means that the account you are logged in with is not a Super Admin, meaning it does not have full access to everything.
There is nothing we can do, just log in with the Super Admin account.
Before buying InsightFX Joomla Template I need to ensure if my hosting meets the necessary conditions. These are some of my hosting properties: PHP version: 7.0.32 MySql version: 5.5.59 – MySQL Php Set Up: memory_limit = 250M max_execution_time = 600 upload_max_filesize = 20M post_max_size = 64M Thanks in advance Nani
Hi Nani,
Yep, InsightFX will work perfectly fine in your environment
I´ve bougth InsightFX Joomla Template. But after installation, in Joomla Administration I receive an error: “We have detected that your server is using PHP 7.0.33 which is obsolete and no longer receives official security updates by its developers. The Joomla! Project recommends upgrading your site to PHP 7.2 …” But you confirmed me, that InsightFX will work perfectly fine in my environment with PHP version: 7.0.32. Why did you tell me that?
Nope, you do not get an error, a get a warning which simply informs you that your PHP version is no longer supported by the PHP developers. You can still use the Joomla (and our template) without any issues.
This message comes from Joomla itself, not from our product (the template).
You can download and install the default Joomla and you will see the same message in your Administration.
It is simply recommended that you use PHP7.2 or higher and I do not think that there will be a problem if you contact your hosting support and ask them to update your PHP versions.
But again, you can use Joomla and our template on your current server, you do not need to update, even though it is recommended.
So it is really up to you.
Thank you very much for your reply. If the PHP version is not the problem, there must be another one and I need more help. The Insight template does not appear in the list of templates (Extensions> Templates) only the default Joomla templates are installed. Consequently, the site is displayed based on one of those default templates and not on the InsightFX template. If this forum is not the appropriate waym to receive support, please tell me where to send my problem. Thank you for your help.
It seems that you have not installed the Quickstart package properly.
Please have a look at the “Installation” section in the InsightFX documentation.
Watch the video there (3:25) and notice that you need to select the “Default English (GB) Sample Data” option.
Just delete your current installation, copy the Quickstart package again and make sure you install the “Sample Data” in step 3 in the Installation Wizard.
If you need assistance in the future, please use the Contact Form on our Profile Page.
The comments here are mostly for pre-sale questions.
Hi, a want buy this product, has it page builder?
Hi there,
Nope, the template does not use a Page Builder.
It is built on the Gantry 5 framework and uses Particles.
Hello,
I would like to know how I remove the Search and Offcanvas icons (links) from main menu? I didn’t find how to remove these items from the menu: “fa-search” and “fa-bars” icons.
thanks
Hello,
I replied to your email already.
If you need support in the future, please contact us via the Contact Form on our Profile Page and do not post comments here.
The one and only place for support is via email.
Thank you for the understanding.
Hello,
My client bought your template (I can enter the purchase code if you wish) and I have the following question:
- The website is not displaying the title of the internal page correctly. Breadcrumbs is breaking the layout. Comparing your demo to the site I noticed that the “height: 91px” style is missing in
See for example at https://criptexinvestimentos.com/pages/contact-us-2 the page title is not displayed correctly.
How do I fix this?
Thanks!
Hi there,
Please contact us via the contact form on our Profile Page with the account you purchased the template with so we can verify you as a customer. Do not send us the purchase code, just contact us via the contact form on our Profile Page. Thank you!
It was sent via your profile page using the correct user. Please verify. thanks!
Hi there,
I just replied to your email.
You answered the email telling me to pay for support but the template was purchased correctly and this is a template error, it is not an additional change.
This is not fair. If you said it was easy, just say which line and which code to insert to fix it.
Hello there,
Yes, this is exactly what we wrote in the email.
We respect each and every one of our users and we expect the same in return.
.
Yes, you did purchased the template correctly, but you purchased it more than an year ago. And the support included with each and every purchase is 6 months. For more details, please have a look at
<i>This is not fair. If you said it was easy, just say which line and which code to insert to fix it.</i>
This is not how it works. You cannot purchase a template once and receive support for it forever. The support is the most time consuming part of every digital product.<br /> For you and for all the other guys who have purchased our product or who consider purchasing it – it doesn’t matter if your question is easy or not, if your problem is big or small, you do need to have an active support package in order to get support.
Thank you for the understanding and have a great day!”>
Okay, I understand and thank you.
Payment has already been made and you have already helped us.
I would now like to know how I remove the Search and Offcanvas icons / links from the main menu?
I didn’t find how to remove these items from the menu: “fa-search” and “fa-bars” icons.
thanks
Hello,
I replied to your email already.
If you need support in the future, please contact us via the Contact Form on our Profile Page and do not post comments here.
The one and only place for support is via email.
Thank you for the understanding.
Hello there, the template shows an error/ site not running anymore if i switch the version of php from 5.6 to 7.2 so what can I do? Whats wrong?
Hello,
We just sent you the fix via email.
Hi,
Is it possible to install and use the SP Page Builder component on this template?
Thanks.
Franco
Hi Franco,
Yes, it is possible. You can use whatever page builder you want.
Hi joomfx,
sorry if I disturb you further but I have other explanations to ask you.
Is it possible to block the colored band present in the upper part of the template (where there is the choice of the language) at the scroll of the page?
The offcanvas menu on the smartphone, do you see how in your demo?
Thanks.
Franco
is it compatible with php 7 and joomla 3.9.4 versions ?
Hi there,
Yes, InsightFX is compatible with PHP7+ (including PHP 7.3) and Joomla 3.9.4+ (including 3.9.6).
hi there…just a quick question…can i add on each page another header image? for example on About us one specific image and on our products another one instead of having the same one on all pages?
Hi there,
Yes, you can.
You just need to create a separate outline for each page you want to change the header image on.
Everything is explained in great details in this blog post.
If you need support in the future, please contact us via the Contact Form on our Profile Page. Thanks
Good day. Inform please on what PHP this template will work. Thank, InsightFX v2.
Best regards, Alex
Hello again. Please let us know if it works well with the JoomShopping online store module. Thanks for the quick response. Best regards, Alex
Hello Alex,
InsightFX works on PHP 5.4 and higher.
It means that it works on PHP 7.2+ as well.
Regarding JoomShopping – yes, JoomShopping (as well as all properly coded Joomla extensions) works perfectly fine with InsightFX.
What you should have in mind is that InsightFX does not come with special styling for the JoomShopping extension. It means that JoomShopping will have its default styling.
Hello. Could you recommend me a setup video? I can not remove the lock from Footer and Copyright. I would like to know more about the application and purpose of each element. Thank.
Hello. Could you recommend me a setup video. I can not remove the lock from Footer and Copyright. I would like to know more about the application and purpose of each Particles element. Thank.
Hello Alex,
Please have in mind that the only place for support is the Contact Form on our Profile Page.
So if you need assistance in the future, please drop us a message from there.
Regarding your questions:
1. “Could you recommend me a setup video” – there is a video in the “Installation” section in the documentation.
2. “I can not remove the lock from Footer and Copyright.” – please have a look at the “Fixed/Sticky Footer” section in the documentation.
3. “I would like to know more about the application and purpose of each Particles element.” – there is a demo video for each and every particle in the “Particles” section in the documentation.
Hello.
I’d like to know if the updated version of the template still offer a boxed version?
I used it on a client’s site and they chose the boxed layout, now they want to update the site, but I need to maintain the layout.
Thanks
Hi there,
The “updated version” is actually a completely different product
For more details, please re-download the package from Themeforest and have a look at the “Update” section in the documentation.
No, InsightFX v2 does not offer a boxed layout.
If you need assistance in the future, please make sure that you renew your support package.
i trying to use off canvas but when I click nothing happen/appear
Hi there,
You must have something published in the Offcanvas section (the “offcanvas-a” and “offcanvas-b” module positions).
If you need further assistance, please contact us by using the Contact Form on our Profile Page.
Hi there. I bought InsightFX for Joomla several years ago and tailored the template to my clients requirements. His website hosts recently removed PHP 5x as a deprecated option, PHP 7.1 being the lowest version of PHP available. This breaks the template. Can I rest assured that if my client purchases the recently released InsightFX2 it will work with new versions of PHP7x and that if I install it over the top it will seamlessly retain all the modifications the I have made.
Thanks in anticipation
Hi there,
InsightFX v1 is PHP 7.2+ compatible.
There are just a couple of things that have to be made though.
In order to send you step-by-step instructions, please renew your support package (with the account you purchased InsightFX with) as it had expired long time ago and then contact us (with the account you purchased InsightFX with) by using the Contact Form on our Profile Page. Once you purchase a template from Themeforest you are eligible for 6 months support.
InsightFX v2 works with PHP7.2+ by default. There’s nothing that needs to be made there.
However, InsightFX v2 is a completely different product compared to InsightFX v1. InsightFX v2 is a complete re-write, it was built from scratch with the modern technoligies in mind.
Therefore you cannot simply update your InsightFX v1 website with this template. You need to rebuilt your website on the new template if you want to use it.
hi
i bought the template and now i want to know how can i get the previous version of the template that work with gantry 4.
thank you
Hi there,
Please contact us by using the Contact Form on our Profile Page and we will send you InsightFX v1.
hi
I sent a message from the contact form but I still did not receive the template. How long does it take.
thank you
Hi,
I replied to your email more than 2 hours ago.
Please check your SPAM/Junk folders as well.
i would like to set homepage 5 as default but i cant, can you help me
Hello,
I already replied to your email, answering this same question, before you posted this comment.