Hi, I purchased the theme today itself and it’s really a good theme. But I am facing few issues. I have added a widget for facebook page like button but unfortunately it’s not showing completely. Can you tell me how can I increase the space for the widgets section ?
I have done this part. Please help me out with another problem which I am facing:
When anyone clicks on the sign-up link or log-in link, it shows the error Page Not found.
Please tell me how can I allow users to sign-up and answer to my questions ?
Looking forward for your quick response!
Sounds like you need to set the permalink setting for the theme so the pages will render.
I recommend that you follow the required installation instructions that came with the theme.
Thank you so much. I rectified this issue also. It’s really a good theme and much user friendly too. Thanks for your support to us by creating this wonderful theme.
You’re welcome and thanks for the feedback. Enjoy the theme.
I think there should also be an option to add a fevicon to website like you have provided an option to add a logo, anyways can you please help me out in doing that ?
You could just add the the code line to the header.php file and reference your favicon that you have uploaded to your site. This will then propagate out to all pages since the header.php page is an include on all pages.
Hi Author, thanks for the help. 1 more thing I would like to ask. Please help me out with this:
I want the user to answer the question without checking the answer. Suppose user clicks on Answer this question now, he/she should not be able to view the previous comments/answers. It should be hidden and there should be an option for him/her to view answers. If he/she wants to check the answer, then they can click on it and view previous answers/comments.
Hello esterndesign, please reply if it’s possible or not ?
This would need to be something that would be custom coded into your theme. This is beyond the standard support that I can provide. But please feel free to work with a developer to achieve this result.
I need your help in this part. As you are aware of the theme it will be easier for you to do this for me. Please check it out and tell me, I am ready to pay you little more amount for the thing I want. But please do this for me.
At this time I am not available to assist with code modification projects. I am sorry that i can’t help out and there are a lot of site that you can hire php coders do do just what you are looking for.
For some reason, i cannot view profiles, it tells me “404 page not found”...any help with creating the correct type of page for this?
Have you set your permalink value?
My website http://answernow.in/ is ready now but still my users are facing some issues, can you please help me out with the problem below:
2) It asks you to login or sign-up.
3) When you complete the log in/sign up process, it redirects the user to “My Account” Page. This might loose the interest of the user in that question which he/she wanted to answer earlier or he/she might have to search for that particular question out of all the questions.
4) I think the user should be redirected to that particular question itself after completing the login/signup process. Please help me out with this issue.
Looking forward for your quick help!!
For Log-in you can use:
Yes. This flow would be better if they were sent to the page they were on before and was something that was designed into the new theme that i did about a year ago called Robust Q&A.
I have not been able to update this theme to have this support at this time. It may be something that gets done with a future update but at this point it just not a feature that is part of the theme.
Sorry for the inconvenience at this time.
I understand your point but the robust theme will not look so impressive for my website http://answernow.in/
I request you to give me a code to change it in this theme itself.
It would be a great help from your end if you support me and I think there should be some after sales service also from you.
Looking forward for your positive response ASAP!
Hope you are doing good!
I am still waiting for your response!!
Please revert back ASAP!
When can I expect reply from your end??
I have sent you a personal email also and looking for a quick response!
Can I receive any response on my query??
I have been asking for something since a week and following up on daily basis but there is no response from your end!
is this the way to treat your customers??
Sorry but this time I am not satisfied with your response!
you should give us after sales service too..
Just getting back from being away on holiday.
As stated before this is a feature enhancement to this theme and right now at this time it is not currently part of the theme.
I do agree that this would be a good addition to the theme and will be at the top of the list to add to enhance this theme when i get the time to address this. I hope to address this soon so i appreciate your patients until this is available.
I realise that the link i post in Questions or Answers are not clickable.
How do i change that?
I wish to add some answers to my user by pointing a link for them to go and read. However, this cannot be done.
Please help, urgent.
Have you seen robust qa theme that I have? Both of these features are in this other theme. At this time these features are not part of the standard theme for instant qa.
Under My Options on the right side of the page. I want to change “ask a question” to another phrase. How do I do that?
You can edit the sidebar.php file for this text item.
I want to add a subscription service to this template. How much would you charge to do this?
My guess that this could be started with a plugin but would probably require a bit of custom code integration. This would need to be done by a developer. I am unable to work on this modification at this time but feel free to hire one to fulfill this request.
Can I set customised avatars so my visitors can choose them?
You could override the default images that come with the theme. This would give them some options to choose from. They could also do gravatars.
Hi! i want my site to look like the DEMO, cant get the XML file. any help?
What do you mean by this? XML file would be content and settings only. Can you explain a bit more.
I saw your code
I read the comments
I like what I see
Here are my questions
I have an HTML site.
Can I use this site to have my customers ask me questions online and pay for the answers.?
If not, could you provide such a theme in an updated version please?
I wish to host this site myself, (I mean I do not want it hosted)
Can you tell me what I will need thanx
There is no option currently for this theme. Custom features will need to be developed by yourself or via a hired developer.
This runs on wordpress so you could use Wordpress.Org to self host on your server.
I wish this theme were iPhone friendly
It’s very nice theme, are you going to make this theme iPhone friendly?
or responsive in the future?
Have you seen my other theme Robust Q&A? It is fully responsive.
When a visitor/user login, will he/she see the wordpress login page? will there be Wordpress dashboard header on the top of the page after the user login?
When the user is logged in the header bar is not shown.
Admins will still be able to access wp-admin sections of the site but other user will not be able to.
hereby i added a third question:
hi, before i purchasing. May I know:
1. what is your solution to build a non-english Q and A website? PO translation or something else?
2. May I have a look at the helping docs? Expecially Video instructions? Is there any video on youtube?
3. I want to build a chinese language site. As you may know, there are 2 type of chinese language: big5 (traditional) and simplifed. People in chinese will choose either of them to use in the Q&A website. They are basically same as a language. I mean they are grammerly the same. But their charactor code may be totally differetnt, especially to the searching functions. For the sake of searching function, do you have any idea of how to resolve this problem. Is there any functions to transform a Tradational Chinese Character to Simplified for a searching purpose?
1. At this time this theme is a manual process for changing the theme to a different language. But may other have done this without issues and only takes a short while to translate the theme folders in an html editor.
2. At this time the install doc that comes with the theme is the extent of the documentation. Beyond that you have the comments section of Themeforest which i know is not ideal but you could search for previous questions you might thane.
3. There shouldn’t be any restrictions on the characters that are used based on each version of Chinese. As for the translation from one to the other i don’t know enough about this process and would point you to try to find a plugin to handle this request. If that plugin will work with this theme i don’t know.
I’m interested in this great theme but need to know if it’s mobile responsive as many of my potential users will likely access the site via mobile devices.
At this time this particular theme is not but my other similar theme with a lot more options does robust Q&A : http://themeforest.net/item/robust-qa/3873002?WT.ac=portfolio_item&WT.z_author=esterndesign
That’s a shame because I really like the way the theme is presented better than the new version you showed me.
Just a few questions…..
Are the theme permalink structures seo friendly?
Is it possible to customise it so that users casn log in using their Facebook or any other social media accounts?
I kn ow there are plugins for that but need to know if they work with your themes.
Can you also explain what you mean by Backward Compatible with Instant Q&A?
Finally, do the themes have an seo feature where the questions have seo friendly titles instead of numbers etc?
1. permalinks can be done however you want. I recommend that you do the seo friendly way of /category/postname/
2. There have been some users that have talked about using plugins to do social logins. I don’t know the extent of that setup and would imagine it would need some sort of code to make it present on the sign up page.
3. Backwards compatible with Instant Q&A means that if you had bought instant that you can update to this theme without any issues. The custom post meta values are the same. Unless someone modified the theme it can’t guarantee that it would work out of the box.
4. yes this is done with just changing your permalink structure that is not really a theme as more of a wp thing.
Thank you very much.:)
Last question, I’d like to make it so that only users with social media profiles, specifically Facebook profiles can access the site.
Does the admin panel have a way of moderating new user sign ups?
This would not be something that would be available out of the box. You would need to code it beyond the standard functions to get this to happen.
Moderation comes out of the box with WP. Both themes have a way to stop member sign up if the option is disabled in WP. You can always as a wp admin moderate any users that sign up for your site and get alerted when new users sign up.
I would like to buy the theme and set it up very soon and need to know that this works because without this option, it won’t have the results I need.:)
Sorry for the miss-post before, here is what you were looking for:
<?php do_action('oa_social_login'); ?>
Then after that you will need to create an account with the plugin site so you can activate the plugin and each of the social networks etc.
Then after that you will need to go through each social network and make the connect. The setup of this was pretty straight forward but does require a bit of initial setup. They had clear directions on how and what to do and in what order, which was nice.
At the end of the day i setup the FB connect with my test site and was able to do the following:
- On my custom signup page there was a Connect with: FB logo. I clicked this.
- modal popped up; It asked me to verify the FB app that i had setup prior.
- After that i was automatically logged in. (i had already used my FB email for tho which just paired up with my account) and was able to use the theme as if i had done a standard setup.
So I don’t know if this is what you were looking for but seems to be working. I have not verified any of the other social connects and you would need to do that on your end. But if this one works then i would assume that most of the major ones would also. Also i don’t know if the user data will map over 1 for 1. I was unable to get this part of the data but the other standard parts like name and email address should be good to go.
Hope this helps. This is beyond the standard support that i would do but i was curious about the plugin myself and if it would and what it would do when the connect was done for a sign up.
Sorry for the delayed response, for some strange reason I didn’t receive norification this time. All that you’ve explained above sounds like it should work as needed so I’m very happy about that.:)
I’ll be purchasing the theme tomorrow and if there is anything else, i’ll let you know.
hanks you so much for the super support and look forward to using your theme.
I might need some advice on where exactly to place the include tag in the theme pages. Ideally, I’d just like users to log in useing their FB credentials and then use the site as a normal logged in WordPress user would.
Yes that is pretty much what happens. I creates a user based only them entering their FB username and pass. Then they are logged in and have the ability to do what the other users that signed up via the normal sign up form can do.
I would place the code snippet in signup.php after line that has a comment that looks like this:
<!-- / Sign Up Form -->
This will keep it in the logic part for the logged out users to see the form.
Let me know if you have any questions after that.
Lol, I registered with the One All Plugin site, added the snippet in the page like you said but nothing happens. How did you get it to work? When you signed up to the plugin site did you do anything else after entering all the information because the documentation says nothing about what to do with the details>
Well, seeing as this thing isn’t working for me, it’s pretty useless and can’t do anything with it.:( I hate returning products for these kinds of things but I had hoped it worked but it simply doesn’t. Sorry mate but without Facebook access, the whole exercise is pointless.
can you send me your email so that I can communicate with you through that.
Just so you know, I bought the latest version Robust Q & A so maybe you tested it on the wrong theme.
Can you offer support and help with getting this to work please?
Just responded to your other post. Please refer to that posting.
i am quite interested in this plugin, but can this plugin allow display images when asking or answering questions?
Answered this question below since it was very similar to this one.
I purchased your theme Instant Q & A on 15 October 2011 and since
I have not been updating your product.
Thank you to want me to know how to update the theme
to avoid having problems with all the updates to
Thank you for your help
You shouldn’t have to do anything. Wp updates won’t do anything to the theme
Thank you for your response.
I do not have to worry.
I just bought the Theme and i keep getting this message:
The theme is missing the style.css stylesheet.
Not sure what happened there but i would make sure the download that you got from Themeforest was complete. You might try to re-download and try to upload again to your server. It should be there in the theme zip folder.
I can find no setup instructions other than the very basic html sheet that came with the product. None of your built in user links work. Login, Sign up, and when I log in through WP, none of the user account links work. It is directing to folders/files that do not exist.
What is the solution to this?
You will need to make sure that you add the required pages to the site and that you should enable the correct permalink structure.
These are outlined in the install doc that you are talking about that came with the theme.
Purchase code 2b6b0878-7fc3-41d7-b4ce-72be3f9ab432 – 14 Aug 2015
I have extracted tried to upload the zip folder “instant-qa.zip” and it has failed to upload stating “The package could not be installed. No valid plugins were found. Plugin install failed.”. I have then attempted to upload the whole downloaded zip file “themeforest-92361-instant-qa” and the same issue occurs.
What can i do?
It is not a plugin it is a theme. You need to add is themes or upload to your site via ftp.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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