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Discussion on Inteco - Interior Design & Architecture WordPress

Discussion on Inteco - Interior Design & Architecture WordPress

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98 comments found.

Ive tried submitting a support ticket about five times now for the Inteco Architect theme and when i hit submit the submit button goes grey and nothing else happens. Ive tried it in Chrome and Edge. No difference. How can i get in touch. Username with themeforest/envato petesit. Thanks

OK. Ive tried to raise a ticket before. Ive been told to select Architecture not Inteco when submitting the ticket but the only one with Architecture in the name is Inteco?. Ive done as advised but there are problems.

Please check this out : https://take.ms/8oKpV

Architecture theme and Inteco theme are different. (Notice the black icon)

I didnt find it because it says Verified before the name. Found now

I have tried to contact Goodlayers about my pop-up cookie disclaimer. I have not heard anything regarding this email sent on 24th April. How can I contact with customer service?

it was send from n_baltagi@hotmail.com

excuse me, it was send from info@desert-rose.nl

Just replied your email. Thanks!

​Hi!

This error occurs on the site of a client of mine, but also on your own demo site.

your demo: https://demo.goodlayers.com/inteco/portfolio-5-columns-no-space/

It happens when using the “load more” button on the portfolio when there are more than 2 pages. (which means that the value of the load_more key in the ajax request is not “none”)

You can click the “load more” button once, and it works, loading the second page. But in the background it also generates a javascript error because​​ jQuery does not like the contents of the “load_more” key. It responds with a “Uncaught Error: Syntax error, unrecognized expression: 2 tag in the ajax result and wonder if that may be the problem?

I can not submit this as a ticket since I do not have a license code. But since the error also occurs on your demo site I figured you might want to check it out anyway.

kind regards, Bente​

Hello

I like your template and am interested to buy it, I will build my site in both Arabic and English, so before buying this template I would like to make sure that the (RTL) feature is supported.  I haven't seen it in this form, will you add it soon?
Or if I add it myself, will it affect the appearance of the model and cause problems with it?
Please reply as soon as possible, thanks.

Hi,

First of all, Thanks for your interest :)

Sorry for the late reply due to weekend. Yes, the theme also supports RTL. However, after using and if you notice any spots that can’t use with RTL, you can let us know. We will fix it ASAP.

eL_GoTA

eL_GoTA Purchased

Hi, I have updated the theme to the latest version 1.2.0

But the version of the Goodlayers Core plugin is still the same as before the update (version 1.6.0) is this normal? or is there an update available for this plugin too?

See the section “To update plugin that comes with our theme.”

eL_GoTA

eL_GoTA Purchased

But in the ‘Appearance > Install Plugins’ section the Goodlayers Core plugin does not appear.

My question is, if version 1.6.0 of Goodlayers Core plugin is the latest one?

Hi,

1. The current version is 1.8.4.

2. hm, that’s weird.. After you updated the theme to latest version, you will be required to register the theme with the purchase code, not sure if you’ve done it yet? https://take.ms/xdPqT (if you didn’t, please do that as it’s required for updating the core plugin and please wait for couple hours until the system refresh your version status so the update notice will appear)

Let me know if this helps or not.

Hi,

I have a question about Portfolio Navigation. If I enable the “Enable Single Portfolio Navigation” option, the Next and Previous buttons will appear in the portfolios. However, this is not the only way to navigate a particular category. However, if I turn on the “Enable Single Portfolio Navigation Within Same Tag” option, the buttons will not appear anywhere. Am I not doing something right?

Thanks for the help!

Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here :(

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Will there be a black friday discount tomorrow? :)

Unfortunately, we don’t have that with this theme :/

However, some other themes are featured. You can check it from our portfolio.

Thanks for your interest by the way :)

Hi, am thinking of buying this theme, but need to know how well this theme scores for Google’s Core Web Vitals please? Any statistics to share? Thanks.

Hello,

I have come across our buyers with 85+ scores on Google’s Core Web Vitals. This can be easily achieved using caching/optimization plugins.

Hello, I’ve tried to submit a ticket multiple times, but cannot get through the verification. I noticed the contact form 7 does not display the dropdown properly on the theme. How can I get it to display the dropdown?

Link: http://wp122316.wpdns.ca/get-a-quote/

Yes, you can do that by enabling the “first_as_label” option and adding “Select Desired Services” as the first option.

I’m not sure I understand what you mean by this. This is how I have it currently set up.

[select DesiredServices include_blank “Architectural Design” “Interior Design” “Renderings”]

Link: https://www.astonmorronedesigns.com/get-a-quote/

You need to change it to this to show the title:
[select DesiredServices first_as_label "Select Desired Services" "Architectural Design" "Interior Design" "Renderings"]

how do I import demo content

You can follow this : https://www.youtube.com/watch?v=RSQuo9VVndI

If you have any further questions, feel free to submit a ticket in our support site ;)

Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )

Thank you very much! :)

Hi there I have a problem importing the demo of the site. It looks all messed up. I have raised ticket regarding the same issue. Can you please respond quickly??

Hello,

Sure, we have replied to your ticket.

jocaasi

jocaasi Purchased

Hello, is this not included in the Envato subscription?

Did you mean Envato Element? Nope, only in Themeforest.

Thanks for your interest by the way :)

Hello, I’ve already asked about this issue previous via PUBLIC TICKET #2792781 and for some reason the issue is happening again after I added an image. You can see it by clicking the link below and scrolling down to the section called “Our Story”. How can I fix this?

Link: https://www.astonmorronedesigns.com/homepage-main/

Hi,

This is happening because the background image and the white background color are on the same Column element. You need to add the background image on the Wrapper element.

You can see how this is built on the demo by importing the demo homepage template on a new page.

Got it, thank you for that.

Hi,

For the logo on our website, it keeps resizing to be much smaller when scrolling down. Is there any way for that to stay the same size? I’ve tried to play around with the settings, but I haven’t been able to find it.

Link: https://www.astonmorronedesigns.com/homepage-main/

Hello,

Yes, you can change the width of the logo in the scrolling bar separately: https://i.ibb.co/hc3NhHf/2022-03-25-14-06-09.png

for subitems of portfolio, do I have the option of have internal video (with no external link such as YouTube or Vimeo) in addition to stationary photos? If so will I have the option for have it autoplay as the user chooses it or they will need to press play? What about loop replay?

Hello,

Yes, you can add self-hosted/internal video along with the stationary photos here. Autoplay and loop can also be enabled.

Hello, I use the theme for a client website and need to have a FlipBook PDF Viewer. Does your page Builder support any Plugin or shortcode that can display a. nice PDF viewer?

Hi,

Yes, you can show PDF files from any of these plugins using our page-builder.

I tested these two popular plugins and they work fine:

https://wordpress.org/plugins/interactive-3d-flipbook-powered-physics-engine/
https://wordpress.org/plugins/3d-flipbook-dflip-lite/

Quick question. I already have an established site with content that is a few years old and I am looking for a new theme. If I buy this theme and use the demo will it create new pages or will it wipe out my existing content? What will happen to any words already on the page? I only ask because I once used a theme that wiped out my content when I added a demo to it and I don’t want that to happen again. Will it be the demo pages plus my original pages and content? Thanks

Hello,

Thank you for your interest :)

Importing the demo will create new pages, it should not affect your old pages. You should make a backup before importing the demo, in case something goes wrong.

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