80 comments found.
does the theme support WooCommerce 4.0
Hi,
Yes, it does 
Hi, this is a pre-sale question: can I insert a caption in the lightbox?
Hello,
Yes, You can do that
hey we updated the theme to wp 5.4 and we are not getting a error on the home page only. other pages are working what can be the issue
Fatal error: Uncaught ArgumentCountError: Too few arguments to function gdlr_core_get_rating(), 1 passed in /home/wp-content/themes/inteco/include/pb/pb-element-testimonial.php on line 497 and at least 2 expected in /home/wp-content/plugins/goodlayers-core/framework/function/media.php:1104 Stack trace: #0 /home/wp-content/themes/inteco/include/pb/pb-element-testimonial.php(497): gdlr_core_get_rating(‘10’) #1 /home/wp-content/themes/inteco/include/pb/pb-element-testimonial.php(432): inteco_gdlr_core_pb_element_testimonial::get_tab_item(Array, Array) #2 /home/wp-content/plugins/goodlayers-core/framework/function/page-builder-element.php(133): inteco_gdlr_core_pb_element_testimonial::get_content(Array) #3 /home/wp-content/plugins/goodlayers-core/framework/function/page-builder.php(612): gdlr_core_page_builder_element::get_content(Array, in /home/wp-content/plugins/goodlayers-core/framework/function/media.php on line 1104
kindly ignore issue has been solved.
Is this theme still working great? Last update was on 27 november 2019?
Yes, sure!
Right now, this theme is pretty stable. But we also still provide update to make sure that it works with current WP version. However, if you find any bugs, please feel free to let us know. We’re willing to help fix it
Hello. I bought the Inteco theme and would like to make a French website with it (the final website will be only in French). So I will have to translate the theme. What would be the best strategy (plugin, po, childtheme…) ? Also, I tried to open a support ticket on the GoodLayers website but could not find the Inteco item in the product list (so I could not send you my ticket for assistance). Could you also help me with this. Best regards PA
Hi,
1. You can try with this : https://goodlayers.ticksy.com/article/3812/
2. About the support site, I can assure that Inteco is in the list but the name might start with ‘[verified] Inteco…’ in your case. > https://take.ms/2mTGZ (notice that it’s between Akea and Kingster.)
Hi, a clients site has stopped feeding linkedIn and other font awesome fonts at the header and footer. Any ideas why? I’ve been looking for a couple of hours and can’t see where the issue lies. Looking at your demos – yours appear fine and the code looks the same… Please take a look – its easy to spot – you get little boxes in place – strangely enough the EMAIL font looks ok – its the ones next doort to them: http://www.visualcraft.co.uk/
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
4. If still doesn’t solve, please open a ticket in our support site and provide access for us. We will help looking into that.
Cheers!
Hi, I have installed the head tag of Google Tag Manager on the child theme but couldn’t find anywhere to place the body tag correctly. Could you help me with this?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here 
Please note that, Right now, all support will be conducted through http://support.goodlayers.com/(Purchase code can be found here : http://support.goodlayers.com/purchasecode.png )
Thank you very much!
we are using your template for our site, initially we didnt want to use woocommerce for our site so we deleted all products. now wanted to make our site ecommerce hence can u send us the sample product file so we can import them in our website.
Hello,
Could you try importing this file and see if it helps: https://we.tl/t-Ok5hz5OoIT ?
It won’t contain any images though, you will need to re-import the full demo for that.
You may also want to make a site backup before importing the file.
Hello, please i will like to find out the cause of the hack on the site i used your theme to develop and its redirecting the site “move.designcode.biz” to http://sports.com-4daily.top/Shark-Brother-ED/Ignite-Labs.html?cep=M-OLFXbyxJG7WbXXfu3DLSPNDY4IJhDjKGrXAGWdFKYEwss-GLT8unxT8OofStcwHY5C_ZxPOws1105L7b9xhIP29ZCj2wgILYvfl9PQ5E3s4bTi0i7maLOJSWPRlC_qSFcdZDpk5b6PXAmrmGv1CC1Swcsyx5I1KI1Wujgf2VVD7mEytpDHBw58JCQ1uxG_n_nKIYssv6njjtoMTBXDF8B6wC8xIc767tHGgiKrASvnYnphu4VsmJl-Nkd4bbFrYwZUEeLmmwlTWBlN8Hjrk2R_6FTlgqy7MD36Smc9MgtkiHDj9On46s0uNsa3C9JGuGhRnD3GC5Ca1mxn6Ll776gd3ccwf3SpA-18PFia8mA&lptoken=155b940d12cd731e495a Please reply me ASAP
Hello,
The theme doesn’t contain any such code, you can check this by downloading a fresh copy of the theme from Themeforest.
That site seems to be associated with malware. This sort of code is usually added by a compromised plugin which injects the code in the theme’s files. Do you have a backup from before the site was hacked? Could you try restoring it?
If that’s not possible, It will be better if you delete all themes and plugins(after taking a backup) and start fresh. The hacker may have left a backdoor on your site which let him hack your site again. Try following these articles and try to start fresh to remove any backdoors: https://blogvault.net/when-your-wordpress-site-gets-hacked/ https://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/Regards.
Pre-sales question… any way the template can be configured with WP Bakery? Instead of Elementor?
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Thanks for your interest by the way
does the theme support wp 5.5
Hi,
Yes it does. However, make sure that all being used plugins are compatible as well.
Cheers!
Hi, the instagram item is no longer working due to the changing in the API Facebook did. How can I fix it? Thanks
Hi,
Have you updated the theme to latest version, then follow this article to retrieve the access info ?
https://developers.facebook.com/docs/instagram-basic-display-api/getting-started/Hi, I would like to say it is a awesome theme. I want to ask, can we get any other page builder to edit and adjust my pages?
Hi,
You may use third party page builder plugin but note that most element in demo site will not show as it must be called by our page builder.. For example, blog layout, portfolio layout, column service, stunning text..
When you use page builder plugin, it will call its own element, layout.
Thanks for your interest by the way
thank you for quick reply. thank you for your suggestions
Hi,
what is the reason i don’t have pages from features menu? is there any way to access these files for my site? kindly help me with these pages.
https://demo.goodlayers.com/features/call-to-action/
Hi,
Oh ok, normally we use those pages to show which features available in the system but we don’t have those pages because we just wanted to minimize page numbers in the demo content. However, if you also need the demo for those pages, we can provide to you.
Please open a ticket in our support site and copy the message from our conversation. I will provide you the file from there.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Thank you for your cooperation and support. I have achieved what I was looking for I got from elements section. Thank you
I want to ask you one thing, how I can replace top header with top social icons and top header menu, I want to show same line of main navigation. Any suggestions or guidance please
Maiadecor.com
Top social should go upside (where have download maia app) and maia app button I need in the place of social icons.
Hello,
Sorry, there’s no option to move these elements. You will need to customize this in the /header/header-style-plain.php file in the theme folder.
Hello,
- You need to install the Breadcrumb NavXT plugin to use the breadcrumbs feature: https://wordpress.org/plugins/breadcrumb-navxt/ - This can be changed in the slider options: https://www.themepunch.com/slider-revolution/module-layout/#layoutthank you so much for quick response
Greetings, I was trying to change the category color in ” Homepage 3 ” from Cyan to another color but I couldn’t find a way to do it.
Could you please provide me with info ?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Hi, I love your theme but there is a bug while editing a page. The page builder box where you save the page goes missing; so when I make edits, I’m unable to save them. I’ve worked around it for some time but it gets annoying and lately my workaround method to saving it doesn’t always work. What I’ve done was open the page options tab click around, save and then re open the page builder tab and the save section reappears most of times. Other times it doesn’t or takes multiple attempts for it to reappear. I’d like to send you a video or screenshot. Is there a fix for this?
Hi,
Hi,
1. Can you try to disable all other plugins first and see if it’s fixed or not.
2. Please make sure that you update the theme to latest version : https://goodlayers.ticksy.com/article/1893/
3. Please clear website’s cache if you’re using caching plugin and also make sure that you clear browser cache.
If still doesn’t work, can you also make sure to have these settings in your server as well? : https://goodlayers.ticksy.com/article/10367/
Let me know if this helps or not.
Has the theme a before/after image or similar element?
Hi,
First of all, Thanks for your interest
We don’t have that but you can seek for plugin for that purpose.
Cheers!
DOES THIS SUPPORT WP 5.6 ?
Hello,
Yes, the theme works fine on WordPress 5.6
I have installed the theme and downloaded demo, only issue is that home 3, the portfolio images aren’t coming up square or even. I see here that this is only up to wp 5.5, I am on 5.6 for a new build, is this an issue?
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
I am working on this on behalf of a client so I did not purchase it myself. https://gsr-andrade.com/staging/ shows what I mean
Hi,
I can provide some briefly info in this case but if you need further help, please ask for the purchase code from your client and open a ticket in our support site.
Please check : Theme setting > Thumbnail size section here : https://demo.goodlayers.com/document/inteco/ Then you can select thumbnail size in Portfolio page item.
So it looks like they must be at least 500×500 and some of the demo images weren’t. Working fine now.
Hello. I have a few questions about Inteco Wordpress Theme.
First of all we have an issue with the thumbnails on revslider. Instead of taking the whole image and scale it down to the size of the thumbnail they keep the center pixels of the image (i suppose the css equivalent should be “contain” instead it seems to be on “cover” of the original image).
Secondly, we want to add some text and info in the lightshot gallery that pops up when pressing on our portfolio grid. I ve seen that the plug in that’s supposed to be included has that function but i can’t find the plugin’s options anywhere in my wordpress dashboard.
Lastly, is there a way to change the order of the categories in the category filterer in anything else other than alphabetical in the portfolio element?
Unfortunately my support for this item has expired and i can’t submit a ticket. Thanks in advance.
Hello,
1. You should be able to fix that by uploading the thumbnail manually: https://www.sliderrevolution.com/documentation/slide-thumbnails/ If that’s not working, could you post your site URL so we can take a look?
2. You can add a caption for these images in the wp-admin > media page. This will be shown on the lightbox.
3. You can use a plugin like this to change the order via drag-n-drop:
https://wordpress.org/plugins/intuitive-custom-post-order/ https://wordpress.org/plugins/anything-order-by-terms/Regards.
I would like to get the side caption like https://demo.goodlayers.com/inteco/2016/06/06/ikea-and-river-island-launch-new-home-collections-for-autumn/ but not seeing how. Thanks!
Can you please submit ticket in our support website? Our dev and supporters only provide support in there, not here
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much!
Sorry, my client purchased not me so I don’t have that. The link is saying forbidden.
Hi,
In this case, you must gather the purchase code from your client and open a ticket in our support site.
