Discussion on Integrio - IT Solutions and Services Company WordPress Theme

Discussion on Integrio - IT Solutions and Services Company WordPress Theme

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122 comments found.

​I do not know where to set the mobile header to be sticky


Please, try to add the CSS code below to the Additional CSS ( Appearance > Customize > Additional CSS ) http://prntscr.com/umyn3d > http://prntscr.com/umyo1o

.wgl-theme-header .wgl-mobile-header { position: fixed !important; width: 100% !important; } @media only screen and (max-width: 1200px) { .wgl-theme-header { height: 100px !important; } }

Thanks. it worked

You are welcome.

I can’t install this theme after purchase. Could you please help me?

Of course, our technical specialist is ready to help you there: http://webgeniuslab.ticksy.com/


Hadisoh Purchased

How can i disable google font from theme? https://prnt.sc/94PxXXGe24cC

Hello! Please make sure to contact us via the support forum: http://webgeniuslab.ticksy.com/

The comments area is only for presale questions.


Hadisoh Purchased

i can not add support ticket, any way is there to disconnect the google font from the template? please answer me here.

Dear Author, before buying this theme, I would like to clarify something: will the picture from Demo Home 3 (where there is a guy with a multicolored eye) be available after installing the theme?

Hello! Yes, It will be there.

Just bought theme, installed and: INVALID PURCHASE CODE How it’s possible??


Please check this article: https://webgeniuslab.ticksy.com/article/14816

Probably, there is one of the described issues.

Thx, now it works. 2 Plugins are outdated: rev slider and WPBakery Page Builder

Thanks! It will be updated soon.

Very bad service. I do not recommend anyone to use this theme

Hello! I am sorry, but we don’t have any ticket from you. Did you submit a request there?

I sent message 2 days ago. I cannot reinstall the theme


Please note, we provide support services only via the support forum: https://webgeniuslab.ticksy.com/

Besides, I reset your purchase code. You can try to activate it now.



but I dont use it anywhere else…

and can’ contact your support… very frustrating

can you reset?

Hello! You can try to activate it again.

I bought the template then I had health problems related to Covid and was unable to use it. Now I am trying to install it and the system said it was already used. (May be I have used theme for testing purpose but definitely never installed /activated it on any of my websites : www.fina2.net , www.bistudio.ge , www.bss.com.ge )

I would like to ask Author to let me activate it Or alternatively please tell me where Integrio theme was installed?


See My purchase details: Sat, Feb 27, 2021, 9:40 PM

Integrio – IT Solutions and Services Company WordPress Theme

Regular License

6 months support (expires on 29 Aug 2021)

Purchase code: 5bfbd228-f64f-49dc-89b9-6eeda966a1cf

Hello! You can try to activate the theme. Besides, You can renew support services and continue to use our support forum.

Hi.. I have purchased this theme on 2 Aug 2020… As I’m trying to reinstall the theme my purchase code is not working… I have tried to contact via email and no response… please can I get some help with this so that I can get my website online?

I have all may conformation and proof of purchase if needed.

Please help.

Hi! You can try to activate it again.

just purchased another license, but still says the copy is already registered. Please advise.

Hi! Please submit a ticket to our support forum: https://webgeniuslab.ticksy.com/

We will check it immediately.

Hi, I might buy this template for a client site. I read a few comments related to activation issues and I want to avoid installing on local computer or sub directory. Does the template have a ‘maintenance mode’ wher

...whereby I can continue working on the site without users having access to it?

Hi! You can enable this feature with third-party plugins. Our support specialist will recommend some plugins for you.

Hello, how to disable arrow icon in menu on the currently opened site?

Hi! Please submit a ticket to our support forum: https://webgeniuslab.ticksy.com/

Comments are only for presale question.

will I get the images in the demo, if I purchase the theme?

Hi! You will get exactly the same site as our demo. But you need to have your own licenses for some images if you will use them.

Hello. I’m wondering if there are any compatibility concerns with Integrio and WordPress 5.8.

Hi! Our theme is compatible with the latest WordPress version. You just need to update it.


I understand that my support is over but I don’t need extra help with anything, I just need to make sure that I am getting what I paid for, if you see the normal demo and you see my page that I mentioned above, they don’t match. The top slider doesn’t show up, the consultation option also is not working and I paid this theme to work as you guys promote it and this is not the case here. Can we make this work just like you guys promote it? I haven’t done any changes to this. This is also asking but WPBakery License when this was included with your theme. http://aapptechs.com

Hi! There are a lot of issues related to migration: https://monosnap.com/file/JYnL4eE2jVpNAWrFDDOpYwhJMHuGIY

Please check it.

Hi, May I modify your demo home pages, or am I create my own home page using your pre-build modules.

Hi! Yes you can use pre-build demo pages or create own with our modules.

Thanks for the quick reply, so if I want I can “modify” your demo pages. One request to you if possible can you please share your theme documentation link, so I can understand all things before purchasing the theme?

Yes, you are right. You can find a short doc here: http://integrio.wgl-demo.net/doc/

Besides, you can buy our theme for a test, we provide a refund if it’s useless for you.

Hi guys!! Your theme rocks! I have a little bug in mobile and desktop using Safari, with the team thumbnail in linkedin icon its moving to the right and not centered, send printscreens in mobile: https://pasteboard.co/K0NoxnI.png in desktop: https://pasteboard.co/K0NqPJ0.jpg

How can i solve with custom code maybe? Thanks a lot.

Hi! Please report this bug to our support forum. Our specialist will find the best solution for you.

hi, how can i translate top header by wpml?

Hi! We provide support services only through the support forum: https://webgeniuslab.ticksy.com/

Please submit a ticket.

Hello, we have this theme for some time now, however the wpbakery page builder does not work on the front end editor, when I add a new element it doesn’t show up. I have updated to the latest version that is provided by the theme.

Hi! Backend editor provides stable work there. So we strongly recommend using it.

I don’t like to work with backend editor, not everyone is that technical. Is there no solution to this? There must be because alot of people use front end editor

Am trying to install theme on new website but code says already used. Please reset so I can use on new site. Thanks!

Try it now.


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