by mnwr1 1 year ago
Don't buy it has a lot of bugs plus they don't even answer how to resolve the problem
Author response
Hi there, sorry to hear you're having a bad experience with our Interio theme. Can you tell me about the problems you're facing and we can help sort these issues out. If you haven't created a ticket already, you can do so here - https://azelab.freshdesk.com/helpdesk/tickets
Many Thanks for Great Team of Azelab, They shown outstanding, marvelous support. They never let you down, they are promptly respond to my questions and support tickets, until i got my problems solved. I am very satisfied to deal with them. I am highly recommending them and highly recommending purchasing their themes and services
Author response
Hey there,
Thank you so much :)
Kind Regards,
Danish from Azelab
Support Lead
Support Ticket System
this theme has been a few bugs since the beginning now i am strugling because i cant put bold in fornt office, in backoffice appears in front office dont. How can you do that ?
Author response
Hey,
Can you please open a ticket at https://azelab.freshdesk.com and send your issue via the same, so our technical team will check and will resolve your issue.
Thank you
Thank you!
Beautiful design!
A good idea!
Excellent technical support!
Best regards,
Alisa
The theme is beautiful but there are a few buggy elements.
Certain page layouts deprecate on mobile and when you change the layout from modern to bordered, most styling changes can't be updated or changed. Experiences a few bugs in the set up as well. When selecting certain menu layouts, none of the pages would load. Once these bugs are sorted, it'll be a great theme
Author response
Hi,
which layout is deprecated? can you please share with us, via creating the ticket at https://azelab.freshdesk.com/helpdesk/tickets. we will definitely work on it and resolve your issue.
Thank you
Almost 2 months waiting for an update with the notified bugs corrected or at least the plugins updated or something but alt this time the answer was "Soon we will update it and we will correct the bugs" and another one "We cannot update so often the theme because of themeforest verification process..".
It does not allow to manipulate 100% all the elements, and it is not 100% responsive
Author response
Hi, which elements are you talking about and which page is not responsive? Also, you can create a ticket via https://azelab.freshdesk.com , we will help you out.
Great Multipurpose Theme! Comes with lots of different demos and page styles, you can use this perfectly clean designed theme for any of your design purpose, very easy to use. Customer support has been very helpful during my whole design process as well, one of the best in themeforest! You will be surprised to see how much you can do with this theme. I and my client are very pleased with this purchase!
Verdiğiniz destek için teşekkür ederim. Temanın tasarımı çok mükemmel.
Very helpful team and super attentive and quick turn around for after sales customer support. They help you through any changes or fixes you may have and need with the theme and development.
Really awesome support. Quick and efficent
Author response
Thank you! Glad to serve!
Fast and competent service. All questions have been answered seriously and quickly. The problem was solved completely and in a short time.
